Hi,

Hope you are doing great!

Please go through the below requirement & if you feel comfortable forward
your updated resume so that I can get back to you.

=====================================================================

Please send me your resumes at
*[email protected]*<[email protected]>or
call me at
*610-621-1705*for further details.





*Location:* Conway, AR

*Duration:* 6 months

Job Description for Security – Level L3

========================================

Education: BE / B.Tech /MCA/ B.Sc/Diploma

Experience: 5-8 years

===============================================



1. Hands on Experience in FW, IDS, Antivirus, Proxy and VPN devices

2. Good Analytical and Desktop Troubleshooting skills

3. Good Knowledge on Checkpoint firewall, Cisco ASA, Juniper FW,RSA ACE
Server, Blue Coat Proxy, etc

4. Knowledge/Experience - ITIL process

5. Hands on Experience on Firewall, IDS/IPS, Antivirus, proxy environment

6. Adhere the policies/processes laid for the project

7. Process Documentation

8. Ensuring the SLA's are met (SLA's related to Monitoring, Management,
Alerting, Reporting)

9. Participate in Customer Review Meetings



Required Skills:

=================================================

1. Should have good communication and customer interaction skills.

2. Global exposure in large environments would be preferred.

3. Must be open for 24x7 operations

4. CCSA / CCSE would be preferred.



Job description:

=================================================

1  Respond and resolve the issues escalated by Level 2 engineer's

2  implementation of processes and checking compliance in coordination with
the customer.

3  fine tuning of the security devices

4  Would be responsible for Evaluating new technologies to improve service
level metrics

5  Would be responsible for Personnel & process performance analysis

6  Performance monitoring for Security devices in scope

7  Would be resopnsible for auditing the configurations, policies &
procedures

8  Would be responsible for working in coordination with customer for
capacity management

9  Monitoring and management of security devices

10 Review of security device reports

11 Ensuring service availability on 24x7 basis

12 Ensuring monitoring and alerting happen as per SLA duration

13 Meeting SLA as per contract signed

14 Maintaining the knowledgebase and Known error database

15 Creation of Standard Operating Procedures (SOP) for L1/ Service Desk

16 Configuring the tools for alerting & escalations



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*Regards, *
*Raja*

*GENERAL CONSULTING SERVICES,*
Office: 610-621-1705 | Fax: 610-482-9315
[email protected]

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