Dear Professional,
Please go through the Job Description and send me your updated resume with
contact information *@ **emr...@panzersolutions.com*<emr...@panzersolutions.com>
**
*Configuration Analyst
Lake Forest, IL
4-6 week contract
*
*Must haves:
*Knowledge of ITIL foundation
CMDB audits
Experience manipulating data
Infrastructure knowledge
3-5 years’ experience as a Configuration Analyst
Application napping
ServiceNow experience
ITIL certification

*Role:
*The Configuration Analyst manages and maintains the Configuration
Management System and Configuration Management Database (CMDB), and
oversees and performs CMDB data quality verification.  The Configuration
Analyst is expert in the working of the Configuration Management system and
as such may be called upon by other roles for assistance and mentoring with
system issues.

*Major Responsibilities:
*Ensures CI owners maintain adequate configuration management process
disciplines and systems.
Ensures authorized Configuration Management procedures and work practices
are followed.
Coordinates scheduling of CMDB audits and data quality validations.
Scores the CMDB audits and reports audit findings..
Assists to ensure CI’s are accurately registered.
Supports ITIL processes and related/established organizations to ensure the
effective use of the CMDB.
Maintains and recommends improvements to facilitate effective use and
integrity of the CMDB.
Provides input into important decisions regarding Configuration Management
supporting technology requirements.
Participates in definition, documentation, and maintenance of Configuration
Management Policies, Procedures, Work Instructions, and Job Aids.
Participates in Change Advisory Board meetings to ensure CI’s are related
and updated accurately.
Maintains his/her individual knowledge, skill level and performance on the
ConfigurationManagement process and enabling technology.
Produces process maps, data models, data flows, training materials, user
manuals, and other process documentation as required.
Proactively builds working relationships with I/T and Business partners to
identify opportunities to improve the Configuration Management process.
Performs Configuration Manager’s duties as necessary.
________________________
Warm Regards,
Emraaz Khan• Sr Technical Recruiter • Panzer Solutions
45 Stuart Ave • K Unit • Norwalk, CT • 06850
Office: 203-652-1444 Ext 109 • Email: emr...@panzersolutions.com

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