*Hello Associates,*


*Please reply to an...@tresourceinc.com <an...@tresourceinc.com>*

*Role: Network Engineer*

*Location: Anywhere in US*

Duration: 2-3 Months


Travel to client's customer site assigned to.

Travel expenses would be covered.



On-site Engineer to work in this fast-paced environment with world-class
engineers and customers, and cutting-edge technology on a daily basis to
ensure the customer always has access to the critical data that our
products provide.


Responsibilities:
·Work with customers to troubleshoot and resolve complex product issues
·Interface with our world-class support, development and SQA teams to
identify and to resolve product issues
·Utilizing Client's Knowledge Management database, research & develop
technical tips and solutions
·Advise customer on network management best practices using Client product
suite



*Requirements:*
·8 plus years in *network management* and *customer support field*.

·Experience working remotely, but cooperatively with HQ .

·Demonstrated ability to identify and resolve complex network problems
·Ability to multi-task with strong attention to detail
·Effective oral and writing skills
·Process Focused and self motivated
·Exceptional organization, time management skills and multi-tasking skills
·Ability to work efficiently and effectively in a fast-paced environment,
under stress and within time *constraints  *

*·CCNA / CCNP required*

·Linux Proficiency

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