*Please send resume and hot - Lists to abhishek.khur...@erpanderp.com
<abhishek.khur...@erpanderp.com>*


*Title: Release Manager*

*Location: San Francisco, CA*

*Duration: 12+ Months*

* Locals Only*

*Details:*



The IT Release Manager position has responsibility for the successful
deployment of releases, ongoing patch releases and maintenance updates to
production systems that service our business operations at Salesforce.com.

This position manages the integration of moving parts of complex releases
to ensure seamless execution, on-time delivery of high quality releases,
and transparency and visibility throughout the process.

This person should be a project manager with enough functional experience
to understand the components of the release and how their technical
complexity will affect the release schedule and risks.

This position will work in and with the Appstore Program team to manage
comprehensive deployment activities including environment plans,
pre-deployment dry-runs, deployment execution and contingency back-out
plans and procedures. The AppStore Program is a team of program, product,
technical, quality and business members chartered with delivering new and
enhanced features and functionality for the following business process
areas of Salesforce.com: Opportunity to Quote, Order to Cash, and customer
Checkout.



*Key Responsibilities: *



• Manages releases by partnering with Program Management, IT Scrum Teams,
IT Support teams, R&D Release Teams, the Operations Service Center (OSC)
and Business Leads.

• Works closely with Program Management in planning, managing and deploying
releases to the production environment.

• Works with technical teams to create the detailed, step-by-step
deployment task list (runlist).

• Determines the readiness of each release based on release criteria
including management of the approvals process.

• Manages execution of the deployment plan during production deployment,
including fielding of deployment issues, escalations and contingencies,
acting as the primary POC throughout the deployment execution.

• Represents & reports the release status at the SoS.

• Owns release-related milestone communication and maintains schedules,
release landing pages (Google sites), and calendar entries.

• Coordinates and improves upon the Translations process and schedule,
across vendor managers, business leads and business regions • Continuously
improves the release processes, communication and delivery of releases,
including best practices supporting an agile development approach.

• Manages internal communication regarding release status and when the
release/feature has been successfully deployed into production



*Required Skills/Experience: *



• Minimum 4-7 years experience in a software development or IT
implementations environment • Outstanding organizational, communication,
and interpersonal skills.

• Ability to drive issues to closure; strong leadership capabilities.

• Excellent analytical and problem solving skills.

• Flexible, able to learn quickly in a dynamic environment • Ability to
work independently and to be an effective contributor in a diversified
team.

• Must work well within a deadline-driven environment.

• Great team player with a passion for new technologies and creative
solutions • Education: Bachelors Degree or Equivalent • Experience in an
on-demand environment, with agile development and 24x7 operations a plus.

• Experience with Multi-Tiered System Operations, including Web,
Application and Database Operational Support & Services a plus.









Best Regards,



*Abhishek Khurana*

Direct – 510-455-3836

Fax -(775) 201-9919

abhishek.khur...@erpanderp.com

www.erpanderp.com

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