Hi Professional,
We are having a very urgent requirement for *Sr. Support Developer Support
engineer* at *San Ramon. CA.*
Can you please reply with your updated resume along with the contact
details.
Role : *Sr. Support Developer Support engineer*
Location : *San Ramon. CA*
Duration : *6 months *
*Job Description* :
Development tools which include *GitHub, Eclipse, Jira, Rally, Jenkins,
Bamboo, Confluence, Artifactory, Coverity* etc.
Someone who knows enough about atleast 4 of the above tools to be able to
support the engineers when they run into issues using these tools.
* Listen, prioritize, and document requests and issues, ensuring
resolution and follow-up
* Participate in an Agile work team and drive improvements in our
core service offerings
* Evaluate solutions for teams across a wide range of industries and
regulatory requirements
* Improve our knowledge base, and provide thought leadership for our
developers
* Participate in a 24x7 on-call rotation
* Excellent communication skills as the position is customer facing
* Create scripts, UI’s, and integrated systems that enhance and
expand our tools ecosystem
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