*Hello All,* *Hope you are doing fine!!* *Please find the requirement below ; If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really appreciate if you can give me a call back at my contact 510-972-5241 // vi...@itscient.com <vi...@itscient.com> // vicky.kumaritsci...@gmail.com <vicky.kumaritsci...@gmail.com>*
*Position: Avaya Contact Center Specialist with IVR Programming * *Location: Bentonville, Arkansas* *Duration: 6+ Months* *Job Description*:- Experience with working on the below Avaya and Contact Center Applications o AAOD ( orchestration Designer) o ACM o EPM o CMS o IQ o VPI o Aspect eWFM o AACC o AAAD o One –X ? IVR and Speech Programming. ? Good knowledge and understanding of working of Nuance speech servers . ? Good Java and Unix background preferably ? Good knowledge on how an Contact Center Domain operates ? Fair knowledge on the support processes and tools ? Good Communication skills and customer facing experience is required. ? Hands on Experience on Avaya Contact Center Technologies like Avaya PBX, Aceyeus, CMS, IQ, VPMS and AACC. ? Experience working on developing speech applications with Orchestration Designer. ? Experience working in Java/J2EE and web services. ? Exposure to Aspect WFM , VPI recording tool. ? Good requirement gathering and co-ordination skills with the clients and customers. ? Additional Skills : Exposure to the SQL/Informix DB , GIT/SVN version control tools, JMeter and SOAP UI testing tools. *--* *Thanks and regards,Vicky Menon* *|| IT-SCIENT || Phone: 510-972-5241 || Fax: 877.701.4872 || Email:** vi...@itscient.com <vi...@itscient.com> **|| Web:* *www.itscient.com <http://www.itscient.com/>* *||* -- You received this message because you are subscribed to the Google Groups "SAP Workflow" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-workflow+unsubscr...@googlegroups.com. To post to this group, send email to sap-workflow@googlegroups.com. Visit this group at https://groups.google.com/group/sap-workflow. For more options, visit https://groups.google.com/d/optout.