*Location: Houston, TX* *Rate: open*
*Summary:* Under the general direction of the IT (Application) Director, the Service Now Programmer/Analyst is responsible for combining business acumen and analytic insight with programming skills to develop, implement and maintain applications and data structures to meet specific requirements on the ServiceNow platform. ServiceNow Programmer/Analysts will participate in the identification of solutions and create the necessary code/configurations as well as system tests, to ensure these solutions are implemented with quality. Capabilities in advanced design, configuration, testing, and deployment of solutions using current, best practice software engineering methods and ITIL practices is necessary. ServiceNow Programmer/Analyst is expected to use their analytical skills and computer knowledge to determine feasibility, cost and time required, compatibility with current system, and computer capabilities to improve business processes. May need to work with the Project Sponsor and other facets of the IT department to ensure the software solution meets business demands. ServiceNow Programmer/Analysts will be working closely with management to assist in enhancing the development and implementation standards *SCOPE OF RESPONSIBILITIES / ACCOUNTABILITY:* In support of the ServiceNow system: Configuration of functionality within the following ServiceNow modules: Incident, Problem, Change, Request/Request Items in Service Catalog, Demand Management, Projects, Contracts, HR Module (OnBoarding/OffBoarding, Employee and Management Changes), and Asset Management, CMDB, Content Management. Create and maintain Inbound email actions for different record types Create and maintain workflows to achieve business requirements Create and maintain workflows based on values from incoming emails and/or the records in ITSM modules Create and maintain UI Policies, Business Rules, Client Scripts, ACL’s, Scheduled Jobs and Scripts (PowerShell, JavaScript, Jelly and Script Include) Create and maintain custom tables and validations Create and maintain UI pages, UI Macros, Forms, and Notifications preferably with Content Management Design, configure and maintain REST/SOAP/WSDL/XML (Web Services), HTTP Request Methods Create staging tables and script to update Incidents from External Systems Identify value mapping between systems CMDB architecture, design, implementation and maintenance Create and maintain CI’s and associated rules/logic Create and maintain Orchestration interfaces especially AD Collaborate with Infrastructure team to create and maintain MID Servers and LDAP Servers/connections Create and maintain custom Reports Experienced member of Agile/SCRUM teams Document application design, technical documents as well as user documentation Collaborates with cross department staff and cross-functional team to achieve business requirements Follows and advocates change management procedures Develops methods to efficiently reuse existing components where applicable Must exercise excellent time management, organizational and communication skills both written and verbal Utilize best practices in all areas where possible Participates and/or leads the support of information systems following the ITIL methodology as implemented. Create and maintain integrations using web-services, MID Server Create and maintain SLM module configurations. Working Understanding of system logs Create, update and execute end-to-end System Testing including regression testing (automated and manual). All other duties as assigned *With Warm Regards* *PAWAN,* *GenuineIT LLC * *Office: +1 832-476-0504* *Skype Id : pawanjustpawan* *pa...@genuineitllc.com <pa...@genuineitllc.com>* *pawan.genuineit...@gmail.com <pawan.genuineit...@gmail.com>* *pawan.genuineit...@yahoo.com <pawan.genuineit...@yahoo.com>* -- You received this message because you are subscribed to the Google Groups "SAP Workflow" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-workflow+unsubscr...@googlegroups.com. To post to this group, send email to sap-workflow@googlegroups.com. Visit this group at https://groups.google.com/group/sap-workflow. For more options, visit https://groups.google.com/d/optout.
