*Skill Set*

Network Data- LAN - Cisco Switches, Routers, Load balancers and WAN -
Bluecoat

*Work Location*

CO, USA

*Special Instructions*

NA



*Job Description*

JD Follows: -

Job description for Network Consultant (JL 5)
Career Objective:
To help clients in establishing a strong computer network systems for
smooth and fast communication by using my skills to assess, design, plan,
and configure network systems.
Summary of Skills:
Dealt with monitoring tools like network packet capture tools like
Wire-shark, etc
· Strong experience in configuring, monitoring (Wire-shark) and supporting
advanced network switches.
· Extensive knowledge of Cisco networking devices (3400, 3750, 7609).
· Comprehensive knowledge of SNMP, NetFlow, and Syslog.
· Excellent analytical, leadership, and organizational skills.
· Strong attention to detail with ability to work in a team environment
Network Technology Skills:
· Monitoring and supporting the companys data center networks.
· Troubleshooting of complex LAN/WAN infrastructure, including routing
protocols.
· Creating, implementing, and maintaining network documentation.
· Designing and directing system configuration and installation to
accommodate network needs of employees.
· Optimizing network performance by updating hardware and software from
time to time.
· Providing cost and labor estimation for network expansion projects.
· Maintaining records of hardware and software used in network systems.
End to end circuit testing with Test pattern and Loop back testing.
· Net analysis for Monitoring and Testing the CKT.
Updating the PM, Types of Errors in the Log Data .co-coordinating with
Field tech and LEC vendors for rectifying the falls in the design.
· Troubleshooting network/Service faults and Corrective maintenance of
access network within the defined MTTR.
· Ensure on time task completion within SLA limits.
· Real time closure of Order Handling System (CLARIFY) tasks and HP ITSM
(incident, problem and change).
Managerial Skills:
· P1 /P2 analysis of the incidents on weekly and monthly basis.
· Shift Planning and maintaining leave tracker to ensure 24 * 7 support.
· Reporting - Daily, Weekly and Monthly to be covered. SLA outlier’s and
various reasons, additionally handling the new projects.
· Worked as a Recovery Manager (RM) for escalation and issues in the
Network.
· Worked according to the Tickets in the clarify log .Trouble shooting the
network ckt.
· Coordinating with Field Tech and LEC Vendor for resolving the issues and
closing the Ticket with required updated comments in the logs.



Other Mandatory Skills:
· Good communication skills (Written and Oral).
· Good inter personal and client management skills.
· Flexible and adaptable in meeting global delivery requirements.
Experience:
8 years of experience in Telecom Domain, Ip Design and TNOC testing with
overall experience in IT Operations, Networking & Incident Management.
Other Desirable Skills/Qualifications/Certifications:
· B.E Degree in Electronics and Communications.
Certifications / Professional Awards:
· IMS ITIL Service Desk and Incident Management
· IMS ITIL Problem and Change Management.
Awards and recognition.
· Nominated for IBU level award (IMS - Most valuable player) by Infosys
Management.
· Won quarterly Star performer award twice in Infosys.



Henry Wade

*Direct:* 972-427-1833

Agile Enterprise Solutions Inc || "Ensuring Client's Success"||

*Email :* henry_w...@aesinc.us.com

*Gmail :* henrywadeagil...@gmail.com    || www.aesinc.us.com

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