*Hi Partners,*
**
*Greetings,*
**
*Hope you are doing Well!!!!!!!!!!!!!!!*
**
*Please forward a profiles to
**[email protected]*<[email protected]>
**
*Here are the requirement details*

City: MEMPHIS

State: TN

City: DENVER

State: CO

Project Information

Job Category: Telecom / Network Technician

Project Name:

Voice IT Tech –

Architecture knowledge

Project Description:

Strategic Outsourcing account support services for Call Center
applications.

*Job Description*:



Skill Level Notes

Call Manager L2 MAC and Service

Route IT L3 Nas abd Service

ICM L1 Basic MAC

Unity L2/3 MAC and Service

IOS L0/1 Show only commands



*Employee 2*

Skill Level Notes

Avaya PBX L2 MAC and Service

VM L3 MAC and Service

ACD L1/2 MAC and Service

Dialer User L2/3 User level support and troubleshooting

CMS L1/2 Can perform tasks that are inscope

Dictaphone L0/1 Show only commands



*Employee 3*

Skill Level Notes

ISI L2 Can perform tasks that are inscope

Call Manager L1 Basic MAC

Unity L1 Basic MAC

Route IT L3+

Carrier Knowledge L3 Good understanding of Carrier Networks

Verint L1 Can perform tasks that are inscope
 Thanks
Shankar





Skills Inventory

  Skill  Experience  Need

1) Avaya PBX Expert  Required

2) Call Manager Expert  Required

3) Unity Expert  Required

4) ISI Call Accounting Expert  Required

5) Verint Call Recording Expert  Required

6) Avaya CMs Expert  Required

7) Route IT Expert  Required

8) Carrier Management Expert  Required

9) Dictaphone Expert  Required

10) ACD Expert  Required

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