*We are hiring following VERY URGENT requirement. Please take a look at the job description and let me know if you have any consultants that might be good fit for this Job Opportunity.* *Please respond with your consultant updated resume, availability, expected rate & 2 Professional references to so...@rddatasolutions.com* ** *#5511 : Voice Network Engineer ( Cisco , LAN, WAN ) / Location: Lisle, IL / Rate: All Inclusive / Duration: 1 year *
*Mandatory Skills: * - Installs, configures, upgrades and troubleshoots the various voice solutions in place at our client . *Cisco* and Avaya are predominant but there may be others. - Incident, change and problem management of enterprise voice related issues - *Cisco* router / voice gateway configuration and troubleshooting - Telecom and backbone infrastructures including SIP - Develop and install cost effective, operationally supportable solutions that meet complex requirements. - Provides technical support for new application design and supporting infrastructure. - Provides technical support for voice *network*/equipment related challenges. - Provides clear technical documentation and written procedures to ensure other members of the support organization can assist in monitoring and troubleshooting these complex environments. - Builds relationships with technical staff members and with internal stakeholders. - *Cisco* Call Manager 8.X and Unity - CCVP (certification) is preferred - Provides technical assistance to internal/external customers in the event of voice telephony failure or error. - Maintains familiarity with client base and the *network* resources being utilized by customers. Uses this information to assist in resolving *network * issues or troubleshooting voice related telephony outages or impairments. - Works with cross-functional project teams including *LAN*/*WAN*, other Voice Engineer(s) and Unified Communications Engineers - Interface with business users to gather requirements, recommend solutions, and provide support. - Participates in small to medium scale systems projects of moderate visibility and complexity. - Perform weekly and monthly *network* maintenance activity when required. *Secondary Skills: * - *Cisco* Contact center express - Verint quality monitoring and workforce management - Positive Attitude, Ethics and International Values which support our company's values and a healthy, high performance culture - Experience with *Cisco* Call Manager 8.X required. Other experience related to line/PRI/SIP configurations and installations, architecture, call routing tables, call center admin desired. In addition, AVAYA CM is a plus. - QoS, as it relates to Voice traversing *LAN*s and *WAN*s *Duties:* - Follows standard practices and procedures in analyzing situations involving readily identifiable problems. - Assists in the p*lan*ning and implementation of large-scale systems *Required Education/Experience:* Bachelors Degree in Computer Science or Information Technology preferred *Thanks & Best Regards,* *Sonia* Business Development Manager | RD Data Solutions LLC *www.rddatasolutions.com* <http://www.rddatasolutions.com> | Email: * so...@rddatasolutions.com* <so...@rddatasolutions.com> -- *************************************************************************************** For all SAP related tutorials,Articles,Faqs,Tips www.sapbrainsonline.com **************************************************************************************** You received this message because you are subscribed to the Google Groups "sapbrains" group. To post to this group, send email to sapbrains@googlegroups.com To unsubscribe from this group, send email to sapbrains-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/sapbrains?hl=en
