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Please send your consultant resume with contact, rate & availability information. Send resumes to *nda...@otsi-usa.com || 913-345-9080 Ext: 131* * * *Title : Telecomm Engineer/VOIP Engineer* *Location: Tempe, AZ* *Duration : 12+ Months ( Long term )* Task Description: Responsibilities provided by this team will include - - Day 2 Provisioning telephony devices (ex. move phones, voice mail boxes, etc.) - Initial provisioning of infrastructure for new office (phone provisioning for initial site build) - Perform Post Implementation Verification (PIV) prior to turnover to Operations - Perform required Change to voice mail Application Management Tools - Update relevant documentation - Reconfigure lost phone and voice mail data as a result of outage or back up failure - Native configure of CUCM / CUC / CVP / ICM appliances including urgent restorations CRITICAL TECHNICAL SKILLS/COMPETENCIES: The individual in this position is required to have the following experience/skills: • Experience with configurations, provisioning, and troubleshooting telephony devices. • Demonstrated knowledge of telephony systems, applications and networks utilized by our enterprise, including: - Cisco Unified Communications Manager (CUCM) - Cisco Unified Connections (CUC) - Cisco Intelligent Contact Management (ICM) - Telephony network (LEC, IXC, etc) - Data networks - Update relevant documentation (topology diagrams, rack profiles, etc) • Demonstrated knowledge of Service Management processes and tools. • Experience desired, but not required with the following tools - Exony VIM - Telecommunications Expense Management (TEM) - HP Service Manager • Strong Cisco background. Cisco certification are recommended but not required. • Ability to perform complex troubleshooting to isolate, diagnose, and correct telephony related provisioning problems DESIRED SKILLS/QUALITIES: • Communication: Strong written and oral communication skills • Technical / Functional Expertise: High technical aptitude and demonstrated commitment to technical skill development; including strong analytical and problem solving skills to solve complex problems logically and systematically. • Initiative: Ability to work independently on matters of moderate to high complexity and importance with only broad direction. • Customer Focus: Is focused on service delivery, business partner/customer needs, and quality of work Thanks and Regards Naresh Object Technology Solutions, Inc. (OTSI) 6363 College Blvd., Suite 310 Overland Park, Kansas 66211 Tel: 913-345-9080 Ext: 131; Fax: 913-273-0012 Email-Id: nda...@otsi-usa.com -- *************************************************************************************** For all SAP related tutorials,Articles,Faqs,Tips www.sapbrainsonline.com **************************************************************************************** You received this message because you are subscribed to the Google Groups "sapbrains" group. To post to this group, send email to sapbrains@googlegroups.com To unsubscribe from this group, send email to sapbrains-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/sapbrains?hl=en