Dear Professionals,
Please have the below requirement and send me your consultant resumes ASAP
Please reply at
*dennis.h...@panzersolutions.com*<dennis.h...@panzersolutions.com>
*Saleforce CRM Systems Analyst
Title: CRM System Analyst
Location: St. Paul, MN
Duration: 6 month contract + possible extensions*
*Summary:*
CRM System Analyst (Customer Relationship Management) utilizing the
Salesforce.com application as a technical expert indirectly developing and
driving the adoption of the tool with the sales and service organization.
This position includes a number of activities that supports the Ecolab
instance of SFDC but not limited to a role as a Salesforce.com certified
Administrator, developer and analyst.
*Required Qualifications:*
• 5+ years Business Analyst
• 3+ Certified Salesforce.com CRM Administrator & Developer
• 3+ years working on large implementations of the Salesforce.com
application
• 5+ Customer Service experience with sales/service organization
• 1+ year experience in CongaMerge document development
• SFDC Administrator Certification
• SFDC Advanced Administrator Certification
• SFDC Developer Certification
*Main Responsibilities:*
• Technical expert in the SFDC application. Develops and maintains areas of
account management, opportunities, contacts, contracts, campaigns,
prospects, cases, dashboards and reports.
• Development and mapping skills within the SF tool.
• Participates in requirements gathering, design reviews to ensure changes
to the system are consistent with user expectations along with maintenance
of a single global instance of the application.
• Implement and test new or modified services and or programs for best
practices, continuity and consistency.
• Design and develop customer reports, dashboards and applications as
needed by the business in sandbox and production environments.
• Develops solutions to complex business problems using ingenuity and
innovation. Ensures solutions are consistent with organizations objectives.
• Owns the relationship with SF Premier Support team which includes the
oversight of all open cases, escalating critical cases as needed with
identification of areas of concern.
• Handles all Tier 3 escalated cases.
• Monitors usage of the SFDC logs and tool.
• Maintains and backs up weekly and monthly data extracts from SFDC to
Ecolab systems.
• Understands and maintains customer hierarchies and user roles within the
Ecolab environment.
• Work closely with external consulting partners in developing custom code
and triggers to supplement native Salesforce.com functionality.
• Mentor to others in SFDC technology and knowledge.
• Understanding of best practices/standards for data modeling.
*Preferred Qualifications:*
• Excellent communicator. Can communicate at all levels of the organization
• Ability to remain calm when trouble shooting user issues
• Ability to influence business teams on maximizing the applications being
developed leveraging the best solutions
*Thank you for your time and look forward to work with you.*
_______________________________________________________________________________
Thanks
Dennis Hall | Sr.Technical Recruiter
Panzer Solutions LLC
dennis.h...@panzersolutions.com
Direct: 203-652-1444 Ext 123
--
--
***************************************************************************************
For all SAP related tutorials,Articles,Faqs,Tips
www.sapbrainsonline.com
****************************************************************************************
You received this message because you are subscribed to the Google Groups
"sapbrains" group.
To post to this group, send email to sapbrains@googlegroups.com
To unsubscribe from this group, send email to
sapbrains-unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/sapbrains?hl=en
---
You received this message because you are subscribed to the Google Groups
"sapbrains" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to sapbrains+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.
