*Dear All, *

*Greetings from* *HMG America** ....! ! !*

We are having below mentioned *3  requirements*  with us currently. Please
go through the following job description and reply me with your best
suitable consultant’s profiles on my mail.


*Job Title          : Service Delivery Manager*
*Location          : Chesterbrook, PA*
*Duration          : Fulltime*

 *Experience :*


   - Should have 10+ yrs of IT Experience
   - Should have Service Management experience in ITSM Process & Tools,
   preferable BMC Suite
   - Should have implementation experience of 1-2 years and candidate with
   BMC Tools certification will be preferred
   - ITIL V3 Foundation is a must, intermediate is preferred
   - Strong Coordination, negotiation, and persuasion skills
   - Interpersonal skills to communicate effectively, influencing and
   motivating individuals at all levels of the business.
   - Strong problem solving skills and the ability to logically break down
   a problem into smaller manageable parts
   - Ability to organize, delegate, and leverage resources to accomplish
   objectives
   - Supervisory skills and the ability to leverage support from other
   parts of the organization
   - Program/project management skills and experience advantageous
   - Organizational and time management skills
   - Strong meeting management and reporting skills.
   - Exceptional Customer service skills and client focus


* Roles & Responsibilities*


   - Responsible to support Service Delivery in ensuring SM Services
   provided are in accordance with the Statement of Work(SoW) , Operational
   Level Agreements, and Underpinning contracts
   - Responsible for building & implementing SM Projects in accordance with
   Project Management methodologies aligned with the CFS Practices
   - Responsible to participate & drive the complete lifecycle of Service
   Management including Due Diligence/Assessment, Design & Implementation of
   SM Solutions
   - Responsible for SLM wrt Process & Tools
   - Responsible to lead and guide the Steady State Process & Tools team
   members
   - Actively participate and drive the continuous improvement of the
   Service Management (Process & Tools)
   - Interface with the customer to ensure smooth delivery wrt. Service
   Management



*Role :Oracle Functional Analyst – Order Management / Distribution*
* Location : Denver CO
Duration : 6 months+ contract

Summary:*

The Oracle Functional Analyst (Order Management focus) needs to have in
depth knowledge on the end-to-end Lead to Quote, Order to Cash, Procure to
pay cycle and any related CRM functions. Knowledge of pricing scenarios,
Modifiers, Qualifiers, Promotions and  Pricing APIs is required.  In
addition to this, Oracle Functional Analyst needs to be able to perform:

*Requirements:*

6 years of experience, at least 4 years as an Oracle Functional Analyst.
In depth knowledge of Oracle Applications modules (OM, PO, INV, Costing,
Quoting, Pricing).
Proficient at developing and executing test scenarios.
Prior experience integrating Oracle with a 3rd party tool highly desired
(e.g., Salesforce, JDE, mainframe, etc.)
Demonstrated proficiency authoring basic queries in SQL and understanding
of PL/SQL
Ability to work in a fast-paced environment coordinating with internal
customers to help support and enhance business systems
Demonstrated ability to work in a team environment including the ability to
work collaboratively with business users
Ability to work independently on development projects

*Responsibilities:*

User Support in troubleshooting both application and business process issues
Construct functional specifications from Business Requirement Documentation
for Pricing integrations to eBS
Work independently on Pricing functionality provisioning in Java pages
using API calls to eBS
Using standard methodologies, analyze user operational procedures to
develop functional systems requirements, and advise and instruct other
staff responsible for such development
Assist with month, quarter, and year end close process
Identify and document application integration requirements
Identify innovative solutions to business issues in technical development
Improve process flow and user documentation for Distribution related
modules and enhance user knowledge and competency
Maintain a stable and accurate Oracle Applications production instance that
meets the User’s needs
Create and manage My Oracle Service Requests as required
Monitoring alerts to before any critical functions fail
Other duties as assigned based on business needs: i.e., special projects,
Enhancements etc.

*PREFERRED QUALIFICATIONS:*

Oracle certifications
Previous experience in the electronics or distribution industries
Previous experience working for a large public corporation

*Role : Sybase IQ DBA
Location : Colorado Springs CO
Duration : 12 Months.

Job Description :*

Sybase ASE 12 & 15, Sybase RepServer replication, Linux, Solaris, HP-UX,
Power Designer, OEM12c, Oracle 11g
Able to work independently and efficiently to meet deadlines
Able to promptly answer support related email, phone calls and other
electronic communications
Able to manage small to medium projects and provide weekly status reports
Self-motivated, detail-oriented and organized
Proficient in Internet related applications such as E-mail clients, FTP
clients and Web Browsers
Excellent communication (oral and written), interpersonal and presentation
skills
Able to work some nights and weekends in support of quarterly loads
*Many Thanks,*
*Gaurav Sharma*
*HMG America LLC*
*732-645-2039*

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