Immediate Need *Salesforce Developer/Admin with Genesys* - Interview
Immediately
Position : Sales force Developer/Admin with Genesys
Location: Cincinnati,OH
Duration: 6+ months
*General Description :*
- This person is primarily responsible for integration of the contact
center environment subsystems, test plan completeness and testing approach
for the combined contact center environment.
- The individual will work closely with the project managers already
engaged in the contact center project and will work in alignment with the
program management office.
- Provide technical guidance regarding the CRM agent technologies in
scope, including Salesforce and Zoom call recording.
- Assist with e911 requirements design and implementation
- Perform analysis of the proposed contact center architecture against
the needs analysis.
- Assist with Technical Design packet that should include Technical
Design Specifications including but not limited to call flow diagrams, data
definition documents and other documentation addressing implemented custom
features.
- This packet should also include the user and system regression test
plans.
- Provide Subject Matter Expertise (SME) on the architecture and
subsystems associated with the Genesys and Salesforce contact center
platform.
Regards,
*Chris Roe* - Staffing Manager
Direct::415-251-3968
*ch...@itbtalent.com <ch...@itbtalent.com> |chris.requireme...@gmail.com
<chris.requireme...@gmail.com>*
*Skype I.D : Chris.Roe 75*
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