*Job Position:- Incident/Change & Release Management* Location:- Minneapolis, MN
Duration:- Long Term ============================== *JOB DESCRIPTIONS:-* *SKILLS REQUIRED:-* Taking ownership of major incidents • Coordinating with various teams for incident resolution • Opening the communication channel at the time of crisis • Determining the stakeholders for communication updates • Determining the contents of the communication • Communicate the Major Incident updates to the stakeholders • Reviewing and performing incident reviews • Preparing the Major Incident Report and presenting it to the management • Proposing improvements in service delivery, processes and infrastructure • Defining targets for process improvement • Providing adequate process training for the organization • Monitoring and reporting the performance of the process • Identifying and communicating opportunities for process improvement *MUST HAVE SKILLS * Requires a bachelor's degree in area of specialty. At least 3 years of experience in the field or in a related area. Analytical abilities, business knowledge and communication skills. =========================================================== *In case you are not looking for the change at this point of time please refer your colleagues, Friends etc.* *Regards* *Deepak* *United Software Group Inc.* 565 Metro Place S. Suite # 110 Dublin, OH 43017 Phone: 614-588-8591 dee...@usgrpinc.com -- -- *************************************************************************************** For all SAP related tutorials,Articles,Faqs,Tips www.sapbrainsonline.com **************************************************************************************** You received this message because you are subscribed to the Google Groups "sapbrains" group. To post to this group, send email to sapbrains@googlegroups.com To unsubscribe from this group, send email to sapbrains-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/sapbrains?hl=en --- You received this message because you are subscribed to the Google Groups "sapbrains" group. To unsubscribe from this group and stop receiving emails from it, send an email to sapbrains+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.