Hi
Good day…!! Role : Genesys Consultant Work Location: Cupertino, CA Job Description: Overall 10-12 years industry experience Experience in managing multiple projects of complex global Contact Center environment. Proven record of delivering large global Contact Center projects with geographically distributed teams. Extensive experience in Genesys Voice portal (GVP), Genesys Framework, Genesys SIP Server, Genesys Administrator. Have in-depth knowledge and working experience in Voice networks and the various elements (switching, signaling) Experience with implementing complex solutions involving Web Services, SOA, VXML Excellent communication, leadership and presentation skills. Excellent organizational and documentation skills. Experience in a fast-paced and highly dynamic working environment Track record of accomplishment and effectiveness within organizations. Dynamic personality, flexibility and ability to interact successfully with business teams. Strong work ethic. Ability to succeed in a team environment. Responsibilities: Provide superior technical leadership in Contact Center Applications such as Genesys, GVP 8.x, SIP, CTI multi-channel applications (voice, ivd) Analyze business requirements to identify risks and design appropriate solutions Design, develop, and implement processes, systems, and technology for Global Contact Center Applications. Leading the full life cycle of projects including design/requirements, installation and configuration, testing, documentation, and providing cutover and support. Proven record of delivering large global Contact Center projects with geographically distributed teams. Coordinate the resolution of production issues, analyze a problem and escalate the issue to an appropriate IS&T team or Genesys technical support. Thanks & Regards Tirth Patel Lead Technical Resource Specialist Phone: 609-897-9670 x 2181 Email: tpa...@sysmind.com LinkedIN: www.linkedin.com/pub/tirth-p/74/67/157/ Fax: 609-228-5522 In case I am not available please call Anoop: 609-297-0796 Address: 38 Washington Road, Princeton Jn, NJ 08550 [image: cid:image001.gif@01CD1E36.E1381A30] <http://www.sysmind.com/> P Help! Preserve trees. Please don't print this e-mail unless you really need to. -- -- *************************************************************************************** For all SAP related tutorials,Articles,Faqs,Tips www.sapbrainsonline.com **************************************************************************************** You received this message because you are subscribed to the Google Groups "sapbrains" group. To post to this group, send email to sapbrains@googlegroups.com To unsubscribe from this group, send email to sapbrains-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/sapbrains?hl=en --- You received this message because you are subscribed to the Google Groups "sapbrains" group. To unsubscribe from this group and stop receiving emails from it, send an email to sapbrains+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
