*On-site location: Tallahassee, FL*
1 year contract
*Requirements:*
- 3+ years of experience performing business process analysis.
- 3+ years of customer support experience
- 3+ years of Healthcare Billing experience.
- 2 years of experience producing business and/or technical
documentation related to the requirements, specifications, traceability
matrices, design, process and data flow diagrams, data migration, data
modeling testing, and training.
- 1 year of demonstrated ability to communicate technical concepts to
non-technical audiences.2 years of experience training and mentoring staff.
- 2 years of experience translating business process requirements into
technical requirements
- 1 year experience of validating user requirements, providing written
test plans, verifying product functionality and coordinating testing
activities.
- 2 years of experience testing web-based applications.
*Roles and Responsibilities:*
- Provide End User support on a daily basis for practice management
(Billing and Accounts/Receivables) functionality in the Health Management
System (HMS).
- Consult with subject matter experts on a daily basis to establish
proficiency in the business processes;
- Facilitate business requirements gathering sessions on a weekly basis;
- Participate in Joint Application Design (JAD) sessions with
development teams and represent the interests of business stakeholders on a
weekly basis;
- Perform validation of documented business requirements against
business processes on a daily basis;
- Perform verification of developed software against business
requirements and technical specifications on a daily basis;
- Consult with IT staff, on a daily basis, to provide detailed
information regarding software defects, functional requirements and design
of application enhancements;
- Perform User Acceptance Testing including documentation of test plans
on a weekly basis.
- Evaluate current system design through testing and end user feedback
on a weekly basis to identify opportunities for improvement;
- Prepare end user documentation on a monthly basis for training and
assistance including release documentation, process flows, and help screens;
Regards,
Nimra Nayyab
Technical Recruiter
FAAZ Consulting LLC
nimra.nay...@faazconsulting.com
www.faazconsulting.com
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