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*Position: Systems Analyst Location: Fort Worth, TXDuration: 6 Months CTH* Job Description The successful candidate will be responsible for maintaining and supporting all Client business applications and technical tools and utilities needed to support these applications including software, interfaces, networking and connectivity, databases, etc. The Application Support Team is responsible for the daily administration, support, maintenance, database administration, proactive monitoring, moving development software into production, system performance and capacity, software compatibility and upgrades, vendor management, application and system run book documentation for over 100 business applications. These business applications support all 590 Client employees, members facing systems that support 240,000 members, and all revenue generating applications and interfaces for Client. Application Support is tier 3 escalation for all software applications hosted internally and externally and will work closely with other IT functional areas and vendors to troubleshoot, debug, communicate, document, resolve and prevent system outages and disruptions 24x7. They will also provide feedback and documentation to the design team and Service Desk as necessary to adjust standards and procedures and will coordinate with Testing and QA to create, refresh and stage testing environments. Position duties include, but not limited to • Work within a team environment focused on customer service and availability of systems • Manage and plan assigned application upgrades and patching • Troubleshoot issues across a diverse set of systems, applications, and technologies • Manage assigned vendor relations and escalations • Participate in an on-call rotation and be available 24x7 during designated rotation • Adherence to software release schedule, software compatibility matrix, and change management • Effective communication throughout the organization and vendors related to outages and application upgrades Position Requirements • Bachelor’s degree in computer science, engineering, management information systems or related field, or four years of equivalent technical experience required. • 4+ years experience in an application support role or related field • Demonstrates proficiency to multi-task, plan, schedule, and organize • Very proactive approach with a focus on continuous improvement, user satisfaction, and adherence to standards • Excellent troubleshooting skills to analyze problems objectively, logical thinker, detail oriented, and a focus on follow-up • Results-driven, strong decision making skills, works well under stress, manages competing priorities, and meets deadlines • Strong vendor management skills to work collaboratively to achieve results • Excellent interpersonal, communication (written and verbal) • Proficiency in the use of Microsoft Office tools (Word, Excel, PowerPoint, Outlook, and Access) • All candidates must have an acceptable credit rating and clear internal background review prior to assuming this position. Credit ratings and backgrounds information will be evaluated as a condition of any offer! Additional skill sets In addition to the above requirements, all candidates should excel in at least one of the following areas. • Industry specific knowledge: Financial Services Industry, Credit Union’s Departments, Products and Systems, Episys Financial Application • Programming concepts and methodologies related to: Scripting, Programming • Advanced supporting/troubleshooting experience with: Windows, Unix, Enterprise Applications, Networking Devices • Specialized Database experience related to: Microsoft SQL, Oracle *Required Skills:MS Office 2010 * and 4 Yrs.Systems Analyst experience * and 4 Yrs.* Nice to Have College Degree Yes Episys Financial Application and 3 Yrs. Financial Services experience and 3 Yrs. Linux and 3 Yrs. Microsoft Server and 3 Yrs. SQL and 3 Yrs. *Gurjant (Gary) Singh* Technical Recruiter Amerit Consulting, Inc. t 925.297.5994 | f 1.925.406.0505 gsi...@ameritconsulting.com | www.ameritconsulting.com *BUSINESS ON A HUMAN SCALE* *A Member Company of **Evergent Group* <http://www.evergentgroup.com/> -- -- *************************************************************************************** For all SAP related tutorials,Articles,Faqs,Tips www.sapbrainsonline.com **************************************************************************************** You received this message because you are subscribed to the Google Groups "sapbrains" group. To post to this group, send email to sapbrains@googlegroups.com To unsubscribe from this group, send email to sapbrains-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/sapbrains?hl=en --- You received this message because you are subscribed to the Google Groups "sapbrains" group. 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