-- *Please send the resume to k...@alliedinformatics.com <k...@alliedinformatics.com> *
*Dear Partner,* *Alliedinformatics is a highly recognized provider of professional IT Consulting services in the US.* *Here is our open requirement which can be filled immediately. Kindly respond to this requirement with your consultant resume, contact and current location info to speed up the interview process.* Position :- Cisco Voice Services Location :- San Antonio, TX. Duration :- 12 months 1. Can you give me your top three skills in the order of importance and include the number of years of experience for each skill? * Experience installing, maintaining, configuring & troubleshooting complex voice network, infrastructure and applications specific to Cisco and Oracle products. – 4 years * 3+ experience operating and maintaining Cisco ICM, Cisco CVP and UCCE infrastructure. * 3+ years experience configuring and maintaining the Oracle SBC, ASC, & EOM. 1. What are the three top technology tools that this resource must have knowledge using? * Cisco ICM/cvp/UCCE * SIP * Oracle SBC/ASC 1. What are the responsibilities that this resource will have on a day to day basis? * Proactively performs the full range of maintenance voice and video (s), infrastructure, and applications; adheres to USAA rigor and established guidelines. * Performs system monitoring, daily checks, corrective action, system refreshes, hardware replacements, software upgrades, and application modifications. * Performs troubleshooting at a complex level, identifying root cause, return to service, mitigation plans, and creates/documents procedures. * Evaluates, analyzes, installs, tests, configures, and administers voice and video network(s), infrastructure, and applications as well as providing a full range of testing, administration, and quality checks. * Works availability shifts, which may start at 6AM and include Saturdays Details: JOB DUTIES * Proactively performs the full range of maintenance voice and video (s), infrastructure, and applications; adheres to USAA rigor and established guidelines. * Performs system monitoring, daily checks, corrective action, system refreshes, hardware replacements, software upgrades, and application modifications. * Performs troubleshooting at a complex level, identifying root cause, return to service, mitigation plans, and creates/documents procedures. * Evaluates, analyzes, installs, tests, configures, and administers voice and video network(s), infrastructure, and applications as well as providing a full range of testing, administration, and quality checks. * Works availability shifts, which may start at 6AM and include Saturdays Minimum Requirements * 4+ years of experience in a technical capacity supporting a voice network and infrastructure. * Experience installing, maintaining, configuring & troubleshooting complex voice network, infrastructure and applications specific to Cisco and Oracle products. Preferred * 3+ years experience working in a 5,000 Agent environment. * 3+ experience operating and maintaining Cisco ICM, Cisco CVP and UCCE infrastructure. * 3+ years experience integrating Cisco ICM with Third Party Solutions (ex. Avaya, Aspect, other). * 2+ years experience operating and maintaining a SIP environment. Thanks & regards Moiz Khan Allied Informatics Inc. 1815 Satellite Blvd. Suite 302 Duluth, GA 30097 USA. Ph: 770-246-9800 x117 Fax No. 770-246-9098 Email: k...@alliedinformatics.com <kal...@alliedinformatics.com> URL: www.alliedinformatics.com YM :- moizkhan_recruiter Gtalk :- recruiterkhan.it http://in.linkedin.com/pub/moiz-khan/29/952/1a6 Note : We respect your on line privacy. This is not an unsolicited mail.Please reply with Removal instructions in subject line incase your email address to be removed from this mailing list -- -- *************************************************************************************** For all SAP related tutorials,Articles,Faqs,Tips www.sapbrainsonline.com **************************************************************************************** You received this message because you are subscribed to the Google Groups "sapbrains" group. To post to this group, send email to sapbrains@googlegroups.com To unsubscribe from this group, send email to sapbrains-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/sapbrains?hl=en --- You received this message because you are subscribed to the Google Groups "sapbrains" group. To unsubscribe from this group and stop receiving emails from it, send an email to sapbrains+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
