Hi
Position: ServiceNow Event Management Tech Consultant
Location; Saint Regis Falls, NY
Duration: 2 months
Expert with Servicenow Event Management. Consultant would conduct a 2 day
workshop onsite. The below is overview activity:
1) Requirements deep-dive
- Story Development
- Requirements Gathering
- Current ITSM processes in place today
2) Event Source
- Event Rules
- Field/Data Mapping
- Discards
3) Incident Creation and Knowledge Articles
4) Alert Rules
5) Alert Correlation
6) Other types of automation
- CMDB Lookup & Enrichment
- CI Binding
7) Knowledge Transfer
- Manual & Technical Business Services
- Dashboards
- Notifications
- Reporting
*Thanks& Regards*
*Kumara Swamy*
*Recruiting Manager*
*Techpro IT Solutions INC *
*Email:swam...@techproconsulting.com
<email%3aswam...@techproconsulting.com>*
*Desk:202-779-9902 *
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