We recently ran into an odd situation with some missing data. We're using 0.9.1.pre.
Here's what we're seeing: a. An orderitem got deleted from the order. There were originally 3 items for the order (as verified by the email receipt, and the transaction record in PayPal), but there are now only 2 items in the database b. One item got deleted all together. The customer received an email confirmation, and we have a record of the card being processed in PayPal. However there is no order in the database. We didn't receive any error messages, and nothing else seems to be out of place. The order associated with the missing orderitem had no admin history associated with it: if a user deleted the product, they did so via the shell or the dbshell. Any thoughts as to what happened, or where we could be looking for problems? Are there certain conditions where Satchmo decides to delete an order? It seems fairly random at this point: the store gets dozens of orders a week. Thanks for your help in advance! -Brian -- You received this message because you are subscribed to the Google Groups "Satchmo users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/satchmo-users?hl=en.
