??changed: -When communicating with Savannah users, keep in mind that you represent the GNU project, and you need to give a good image of us :) - -It may sound silly to describe precisely what "politeness" is. However it is very easier to forget about it when doing maintenance work day after day; there are also various views about the extent of a site admin privileges, and we'll expose what our view at Savannah is. When communicating with Savannah users, keep in mind that you represent the GNU project, and you need to give a good image of us :).
It may sound silly to describe precisely what "politeness" is. However it is easy to forget about it when doing maintenance work day after day; there are also various views about the extent of a site admin privileges, and we'll describe our view of it at Savannah. ??changed: -* Try to discuss with people: we're here to educate people. In addition, people often take it bad when they feel they are given orders. We will remain firm on our positions, but we want people to comply with our hosting policies because we convinced them, not because we coerced them. * Try to discuss with people: we're here to educate people. In addition, people often take it badly when they feel they are given orders. We will remain firm on our positions, but we want people to comply with our hosting policies because we convinced them, not because we coerced them. ??changed: -* If a mail from a user gets you angry, put it aside for one day or two, so you can calm down. Don't answer immediately out of anger, you'll probably feel sorry right after. - -* Discuss with your fellow Savannah Hackers about issues you face, and give them time to answer. Often, a external point of you will help you a lot. - -* You are a site admin, but you are in no way a project admin; when you're interacting with a hosted project, always assume you have no privilege: you cannot add yourself as a member, you cannot subscribe to their private mailing lists or read their archives, etc. Doing so would be considered extremely invasive by the project maintainers. Consider that there is a difference between what you technically can do, and what you morally can do. The moral prevails. * If a mail from a user makes you angry, put it aside for a day or two, so you can calm down. Don't answer immediately out of anger, you'll probably feel sorry right after. * Discuss with your fellow Savannah hackers about issues you face, and give them time to answer. Often, a external point of view will help. * You are a site admin, but you are in no way a project admin; when you're interacting with a hosted project, always assume you have no privilege: you cannot add yourself as a member, you cannot subscribe to their private mailing lists or read their archives, etc. Doing so would be rightly considered extremely invasive by the project maintainers. Consider that there is a difference between what you technically can do, and what you morally can do. The moral prevails. -- forwarded from http://savannah.gnu.org/maintenance/codeofconduct#[email protected]/maintenance _______________________________________________ Savannah-cvs mailing list [email protected] http://lists.gnu.org/mailman/listinfo/savannah-cvs
