On Fri, Aug 15, 2025 at 2:10 AM Ineiev <[email protected]> wrote:
>
> On Thu, Aug 14, 2025 at 03:59:51PM +0800, Hongyi Zhao wrote:
> >
> > I'm experiencing SSH access issues despite proper key configuration.
> ...
> > According to documentation, non-idle accounts should have read-only
> > SSH access since 2025-05. Could you please verify my account status
> > and SSH permissions?
>
> Your account still qualifies as 'idle'; the only activity recorded
> was a request for inclusion in a group, and that doesn't count.
>
> Can you suggest an improvement for our documentation that would
> have made it clear for you?

Thank you for clarifying. For the documentation improvement, I suggest:

- Clearly define what constitutes 'account activity': Add a specific
section listing what actions count as activity (e.g., commits, merge
requests, bug reports) and what doesn't count (e.g., group join
requests, profile updates)

- Add an 'Account Status' section: Include information about how users
can check if their account is considered 'idle' or 'active'

- Provide examples: Show concrete examples of activities that would
transition an account from 'idle' to 'active' status

- Timeline clarification: Specify how long it takes for an account to
become active after performing qualifying activities

Regards,
Zhao

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