Hi Arie,

Using port 80.

Update: one of the cases is  whitelist firewall. I'm not sure if its
the case in all of them but I certainly hope so.

-

On Mar 10, 3:01 pm, Arie Fishler <[email protected]> wrote:
> Sounds very strange to me. I doubt that any of the below is blocked.
>
> Are you using port 80 to access your widget?
>
> did you check which error exactly is present there?
>
> On Wed, Mar 10, 2010 at 10:15 AM, Niro <[email protected]> wrote:
> > Our Saas solution serves a widget into various websites. The widget
> > include static javascript code hosted on amazon S3 and dynamic part
> > hosted on EC2 with Scalr (using scalr name servers).
>
> > Some users behind corporate firewalls cant see our widget while
> > browsing sites that include the widget.
>
> > The service is embedded into the websites by a javascript script tag
> > and our service is too new to be known to firewalls. My guess is that
> > it is banned by firewalls because of a more general reason like using
> > amazon URLs (s3.amazonaws.com/service/). scalr name servers or
> > something similar.
>
> > My questions are:
>
> > 1. Have anyone seen something like this before and can shed a light on
> > why it is not accessible?
>
> > 2. What can be done about it?
>
> > 3. Is it possible that one of the following is blocked by corporate
> > firewalls: Amazon s3, the dynamic IP addres sprovided by amazon, Scalr
> > name servers.
>
> > Any other possible reasons, way to check them and remedies for this?
>
> > Thanks!
>
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