Hi all,

Just a quick update. We opened the ports per the documentation and Nick's 
advice. We then discovered that the clock on our instance was out of whack 
and installed NTP to correct it. Then we uninstalled and re-installed 
scalrizer, also per Nick.

Scalr still failed to import a Eucalyptus server, but at least a different 
message appeared in the log (see snippet below).

Is there something more that can be done from our side to help resolve this?

--------------------------------------------------------------------------------
2013-03-12 21:48:12,040 - DEBUG - scalarizr.messaging.p2p.producer - 
Sending message 'RebundleLog' into queue 'log'
2013-03-12 21:48:12,157 - DEBUG - scalarizr.messaging.p2p.producer - 
Delivering message 'RebundleLog' <?xml version="1.0" 
encoding="utf-8"?><message id="9f55600b-a02d-4286-9a3e-c3c7114994bf" 
name="RebundleLog"><meta><szr_version>0.13.7</szr_version><server_id>be972ce1-d249-4c62-b54f-1b5482b82896</server_id><timestamp>Wed
 
13 Mar 2013 01:48:12 EST</timestamp></meta><body><message>Failed to find 
instance %s. If you are importing this server, check that you are doing it 
from the right Scalr 
environment</message><bundle_task_id>41939</bundle_task_id></body></message>
2013-03-12 21:48:12,157 - DEBUG - scalarizr.messaging.p2p.security - 
Encrypting message
2013-03-12 21:48:12,518 - DEBUG - scalarizr.messaging.p2p.producer - 
Message 'RebundleLog' delivered (message_id: 
9f55600b-a02d-4286-9a3e-c3c7114994bf)
2013-03-12 21:48:12,040 - ERROR - scalarizr.handlers.rebundle - Failed to 
find instance %s. If you are importing this server, check that you are 
doing it from the right Scalr environment
Traceback (most recent call last):
  File "/usr/lib/python2.6/site-packages/scalarizr/handlers/rebundle.py", 
line 120, in on_Rebundle
    self.before_rebundle()
  File 
"/usr/lib/python2.6/site-packages/scalarizr/handlers/ec2/rebundle.py", line 
105, in before_rebundle
    raise HandlerError(msg)
HandlerError: Failed to find instance %s. If you are importing this server, 
check that you are doing it from the right Scalr environment
2013-03-12 21:48:12,585 - DEBUG - scalarizr.messaging.p2p.producer - 
Sending message 'RebundleResult' into queue 'control'
2013-03-12 21:48:12,701 - DEBUG - scalarizr.messaging.p2p.producer - 
Delivering message 'RebundleResult' <?xml version="1.0" 
encoding="utf-8"?><message id="2614a618-948f-4d74-bced-3dd3f6d6e270" 
name="RebundleResult"><meta><szr_version>0.13.7</szr_version><server_id>be972ce1-d249-4c62-b54f-1b5482b82896</server_id><timestamp>Wed
 
13 Mar 2013 01:48:12 
EST</timestamp></meta><body><status>error</status><last_error>Failed to 
find instance %s. If you are importing this server, check that you are 
doing it from the right Scalr 
environment</last_error><bundle_task_id>41939</bundle_task_id></body></message>
2013-03-12 21:48:12,701 - DEBUG - scalarizr.messaging.p2p.security - 
Encrypting message
2013-03-12 21:48:13,050 - DEBUG - scalarizr.messaging.p2p.producer - 
Message 'RebundleResult' delivered (message_id: 
2614a618-948f-4d74-bced-3dd3f6d6e270)
2013-03-12 21:48:13,166 - DEBUG - scalarizr.handlers.hooks - Hook on 
'rebundle_error'() {'last_error': 'Failed to find instance %s. If you are 
importing this server, check that you are doing it from the right Scalr 
environment', 'role_name': 'EucaFirstRole'}
2013-03-12 21:48:13,167 - DEBUG - scalarizr.messaging.p2p.consumer - Mark 
message (message_id: ec23272c-a579-4e4a-a974-60f34355cf51) as handled
2013-03-12 21:48:19,076 - DEBUG - scalarizr.messaging.p2p.producer - 
Sending message 'Log' into queue 'log'
2013-03-12 21:48:19,193 - DEBUG - scalarizr.messaging.p2p.security - 
Encrypting message

-------------------------------------------------------------------------------------------------

On Tuesday, March 5, 2013 8:50:08 AM UTC-5, Colby Dyess wrote:
>
> Nick,
> I will retry later today, making sure to verify that the required port is 
> open. Thank you for the suggestion. 
>
> - Colby
> m: 617.615.6528
>
> On Mar 5, 2013, at 2:31 AM, Nick Toursky <[email protected]> wrote:
>
> Hi Colby,
>
> An error message you see means that Scalr was unable to send a message to 
> Scalarizr running on the server you're trying to import.
> Usual checklist would be to check connectivity from Scalr server to 
> instance's port tcp/8013, then looking through Scalarizr logs (especially 
> debug one, /var/log/scalarizr_debug.log). Also, I've found out that after 
> unsuccessful import attempt Scalarizr leaves some config files which 
> prevent server from importing on further attempts. Solution would be to 
> remove Scalarizr packages completely (e.g. `dpkg -p` on Debian/Ubuntu) and 
> reinstall.
>
> Let me know if that helps.
>
> Regards,
> Nick
>
>  
>
> On Tue, Mar 5, 2013 at 2:30 AM, Colby Dyess <[email protected]>wrote:
>
>> Hoping to get some sort of response, even a RTFM kind of pointer.
>>
>> Thanks,
>>
>> - Colby
>>
>>
>> On Thursday, February 28, 2013 2:44:14 PM UTC-5, Sebastian Stadil wrote:
>>
>>> Welcome to the community, Colby!
>>>
>>> To everyone else: Colby is part of the Eucalyptus team, and if there's 
>>> someone on this list that wants to hit him up with questions, feel free to 
>>> do so.
>>>
>>> To Scalr team: the problem Colby ran into was encountered on the latest 
>>> code running on hosted Scalr.
>>>
>>>
>>> On Thu, Feb 28, 2013 at 11:40 AM, Colby Dyess 
>>> <[email protected]>wrote:
>>>
>>>> The goal this afternoon was to validate that Scalr works with 
>>>> Eucalyptus 3.2. I am using the Community 
>>>> Cloud<http://www.eucalyptus.com/eucalyptus-cloud/community-cloud>to do 
>>>> this. The first task was to create a Role, which required that I 
>>>> import a Server. This task failed.
>>>>
>>>> A snapshot of the Bundle Task screen shows below. The instance on which 
>>>> I executed the scalarizr command appears to be stuck waiting to complete 
>>>> the scalarizr work. I assume I can kill the process.
>>>>
>>>>
>>>> <https://lh5.googleusercontent.com/-i9r8EAhn5B8/US-yJykuZxI/AAAAAAAAAEQ/2iDAapPs2Lk/s1600/image.png>
>>>>
>>>> Any advice on how to debug / resolve this?
>>>>
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