Hi Thomas...


no blocking... it's open..
SCALR server only get the instance-server-count.

which log files do i check to solve it..??

##### 
SCALR-SERVER's ip : 172.19.130.132
WINDOW-INSTANCE's ip : 172.19.130.104

SCALR-SERVER ~]# telnet 172.19.130.104 8010
Trying 172.19.130.104...
Connected to 172.19.130.104.
Escape character is '^]'.

SCALR-SERVER ~]# telnet 172.19.130.104 8013
Trying 172.19.130.104...
Connected to 172.19.130.104.
Escape character is '^]'.

SCALR-SERVER ~]# telnet 172.19.130.104 8008
Trying 172.19.130.104...
Connected to 172.19.130.104.
Escape character is '^]'.

#####
Farm 10 has WINDOW-INSTANCE
Farm 2 has Linux-Instance

scalr only got the servers count for the Farm 10..
but for linux, scalr got the all info like below..

SCALR-SERVER ~]# tailf /var/log/scalr/poller.log
[06/Mar/2015 14:06:20][     load_statistics][1.1][1166]       INFO Start 
poller iteration
[06/Mar/2015 14:06:24][     load_statistics][1.1][13680]    WARNING Server: 
'0e38a427-6d38-4b06-abc1-30c23cad37da' API failed: <class 
'urllib2.URLError'> <urlopen error timed out>
    file: /usr/lib64/python2.6/urllib2.py, line: 1165    <-- windows 
instance UUID
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.57, /var/lib/rrdcached/db/x2x7/2/INSTANCE_2_1/MEMSNMP/db.rrd, 
N:0.0:0.0:1922488.0:U:1580448.0:152.0:21276.0:191460.0
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.57, /var/lib/rrdcached/db/x2x7/2/FR_2/MEMSNMP/db.rrd, 
N:0.0:0.0:1922488.0:U:1580448.0:152.0:21276.0:191460.0
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.57, /var/lib/rrdcached/db/x2x7/2/FR_2/SERVERS/db.rrd, N:1.0
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.57, /var/lib/rrdcached/db/x2x7/2/FARM/MEMSNMP/db.rrd, 
N:0.0:0.0:1922488.0:U:1580448.0:152.0:21276.0:191460.0
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.57, /var/lib/rrdcached/db/x5x0/10/FR_10/SERVERS/db.rrd, N:1.0    <-- 
farm 10
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.57, /var/lib/rrdcached/db/x5x0/10/FARM/SERVERS/db.rrd, N:1.0    <-- 
farm 10
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.57, /var/lib/rrdcached/db/x2x7/2/INSTANCE_2_1/NETSNMP/db.rrd, 
N:21866701033:3691340
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.57, /var/lib/rrdcached/db/x2x7/2/FR_2/NETSNMP/db.rrd, 
N:21866701033:3691340
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.57, /var/lib/rrdcached/db/x2x7/2/FARM/SERVERS/db.rrd, N:1.0
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.58, /var/lib/rrdcached/db/x2x7/2/FARM/NETSNMP/db.rrd, 
N:21866701033:3691340
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.58, /var/lib/rrdcached/db/x2x7/2/INSTANCE_2_1/CPUSNMP/db.rrd, 
N:2089:482:0:1406390
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.58, /var/lib/rrdcached/db/x2x7/2/FR_2/CPUSNMP/db.rrd, 
N:2089:482:0:1406390
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.58, /var/lib/rrdcached/db/x2x7/2/FARM/CPUSNMP/db.rrd, 
N:2089:482:0:1406390
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.58, /var/lib/rrdcached/db/x2x7/2/INSTANCE_2_1/LASNMP/db.rrd, 
N:0.0:0.0:0.0
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.58, /var/lib/rrdcached/db/x2x7/2/FR_2/LASNMP/db.rrd, 
N:0.0:0.0:0.0
[06/Mar/2015 14:06:24][                 rrd][1.1][13680]      DEBUG 
1425618384.58, /var/lib/rrdcached/db/x2x7/2/FARM/LASNMP/db.rrd, 
N:0.0:0.0:0.0
[06/Mar/2015 14:06:24][     load_statistics][1.1][1166]       INFO Poller 
iteration time: 4.13


SCALR-SERVER ~]# tcpdump -i eth0 -n host 172.19.130.132 and 172.19.130.104
14:08:20.563713 IP 172.19.130.132.59240 > 172.19.130.104.8010: Flags [S], 
seq 2450386494, win 14600, options [mss 1460,nop,nop,sackOK,nop,wscale 6], 
length 0
14:08:20.564429 ARP, Request who-has 172.19.130.132 tell 172.19.130.104, 
length 46
14:08:20.564442 ARP, Reply 172.19.130.132 is-at fa:16:3e:47:30:6f, length 28
14:08:20.564853 IP 172.19.130.104.8010 > 172.19.130.132.59240: Flags [S.], 
seq 3506805426, ack 2450386495, win 8192, options [mss 1460,nop,wscale 
8,nop,nop,sackOK], length 0
14:08:20.564873 IP 172.19.130.132.59240 > 172.19.130.104.8010: Flags [.], 
ack 1, win 229, length 0
14:08:20.564910 IP 172.19.130.132.59240 > 172.19.130.104.8010: Flags [P.], 
seq 1:330, ack 1, win 229, length 329
14:08:20.752443 IP 172.19.130.104.8010 > 172.19.130.132.59240: Flags [.], 
ack 330, win 513, length 0
14:08:20.752456 IP 172.19.130.132.59240 > 172.19.130.104.8010: Flags [P.], 
seq 330:419, ack 1, win 229, length 89
14:08:20.846242 IP 172.19.130.104.8010 > 172.19.130.132.59240: Flags [.], 
ack 419, win 512, length 0
14:08:21.049834 IP 172.19.130.104.netbios-ns > 172.19.130.132.netbios-ns: 
NBT UDP PACKET(137): QUERY; REQUEST; UNICAST
14:08:21.049864 IP 172.19.130.132 > 172.19.130.104: ICMP 172.19.130.132 udp 
port netbios-ns unreachable, length 86
14:08:22.549584 IP 172.19.130.104.netbios-ns > 172.19.130.132.netbios-ns: 
NBT UDP PACKET(137): QUERY; REQUEST; BROADCAST
14:08:22.549606 IP 172.19.130.132 > 172.19.130.104: ICMP 172.19.130.132 udp 
port netbios-ns unreachable, length 86
14:08:24.111959 IP 172.19.130.104.netbios-ns > 172.19.130.132.netbios-ns: 
NBT UDP PACKET(137): QUERY; REQUEST; BROADCAST
14:08:24.111977 IP 172.19.130.132 > 172.19.130.104: ICMP 172.19.130.132 udp 
port netbios-ns unreachable, length 86
14:08:24.570579 IP 172.19.130.132.59240 > 172.19.130.104.8010: Flags [F.], 
seq 419, ack 1, win 229, length 0
14:08:24.570774 IP 172.19.130.104.8010 > 172.19.130.132.59240: Flags [.], 
ack 420, win 512, length 0
14:08:25.722835 IP 172.19.130.104.8010 > 172.19.130.132.59240: Flags [P.], 
seq 1:18, ack 420, win 512, length 17
14:08:25.722858 IP 172.19.130.132.59240 > 172.19.130.104.8010: Flags [R], 
seq 2450386914, win 0, length 0

On Saturday, February 28, 2015 at 6:24:45 AM UTC+9, Thomas Orozco wrote:
>
> There seems to be a firewall blocking traffic between Scalr and the 
> managed instance on port 8010.
>
> Could you check connectivity from the Scalr Server to that instance?
>
> Thanks.
>
> On Thursday, February 26, 2015 at 12:40:01 AM UTC-8, Hee-Sung Kim wrote:
>>
>> Hi there..
>>
>> Statistics are not available in only windows instance that is managed by 
>> scalr 5.1..
>>
>> windows instance has 172.19.130.130 and 
>> 35173556-9a96-4d1f-876b-ff274c0e815c that is serverid.
>> test-51(172.19.130.125) is scalr server.
>>
>> how to solve this problem???
>>
>>
>>
>> [root@test-51 ~]# nc -vz 172.19.130.130 8008
>> Connection to 172.19.130.130 8008 port [tcp/*] succeeded!
>>
>> [root@test-51 ~]# nc -vz 172.19.130.130 8010
>> Connection to 172.19.130.130 8010 port [tcp/*] succeeded!
>>
>> [root@test-51 ~]# nc -vz 172.19.130.130 8013
>> Connection to 172.19.130.130 8013 port [tcp/*] succeeded!
>>
>> [root@test-51 ~]# tailf /opt/scalr-server/var/log/service/plotter.log
>> [26/Feb/2015 17:28:52][     load_statistics][1.0][1281]    WARNING 
>> Coudn't find rrd file(s) for request: {'farmRoleId': u'1', 'hash': 
>> u'71d42f6905426d', 'farmId': u'1', 'index': u'1', 'X-Requested-Token': 
>> u'15e28918b455cdadd32b73a74f6abca0875bbd90f99f4bd26bc6e685f4a95516', '_dc': 
>> u'1424939332799', 'period': u'daily', 'metrics': u'mem,cpu,la,net,io'}, 
>> metric: mem
>> [26/Feb/2015 17:28:52][     load_statistics][1.0][1281]    WARNING 
>> Coudn't find rrd file(s) for request: {'farmRoleId': u'1', 'hash': 
>> u'71d42f6905426d', 'farmId': u'1', 'index': u'1', 'X-Requested-Token': 
>> u'15e28918b455cdadd32b73a74f6abca0875bbd90f99f4bd26bc6e685f4a95516', '_dc': 
>> u'1424939332799', 'period': u'daily', 'metrics': u'mem,cpu,la,net,io'}, 
>> metric: cpu
>> [26/Feb/2015 17:28:52][     load_statistics][1.0][1281]    WARNING 
>> Coudn't find rrd file(s) for request: {'farmRoleId': u'1', 'hash': 
>> u'71d42f6905426d', 'farmId': u'1', 'index': u'1', 'X-Requested-Token': 
>> u'15e28918b455cdadd32b73a74f6abca0875bbd90f99f4bd26bc6e685f4a95516', '_dc': 
>> u'1424939332799', 'period': u'daily', 'metrics': u'mem,cpu,la,net,io'}, 
>> metric: la
>> [26/Feb/2015 17:28:52][     load_statistics][1.0][1281]    WARNING 
>> Coudn't find rrd file(s) for request: {'farmRoleId': u'1', 'hash': 
>> u'71d42f6905426d', 'farmId': u'1', 'index': u'1', 'X-Requested-Token': 
>> u'15e28918b455cdadd32b73a74f6abca0875bbd90f99f4bd26bc6e685f4a95516', '_dc': 
>> u'1424939332799', 'period': u'daily', 'metrics': u'mem,cpu,la,net,io'}, 
>> metric: net
>> [26/Feb/2015 17:28:52][     load_statistics][1.0][1281]    WARNING 
>> Coudn't find rrd file(s) for request: {'farmRoleId': u'1', 'hash': 
>> u'71d42f6905426d', 'farmId': u'1', 'index': u'1', 'X-Requested-Token': 
>> u'15e28918b455cdadd32b73a74f6abca0875bbd90f99f4bd26bc6e685f4a95516', '_dc': 
>> u'1424939332799', 'period': u'daily', 'metrics': u'mem,cpu,la,net,io'}, 
>> metric: io
>> [26/Feb/2015 17:29:52][     load_statistics][1.0][1281]    WARNING 
>> Coudn't find rrd file(s) for request: {'farmRoleId': u'1', 'hash': 
>> u'71d42f6905426d', 'farmId': u'1', 'index': u'1', 'X-Requested-Token': 
>> u'15e28918b455cdadd32b73a74f6abca0875bbd90f99f4bd26bc6e685f4a95516', '_dc': 
>> u'1424939392816', 'period': u'daily', 'metrics': u'mem,cpu,la,net,io'}, 
>> metric: mem
>> [26/Feb/2015 17:29:52][     load_statistics][1.0][1281]    WARNING 
>> Coudn't find rrd file(s) for request: {'farmRoleId': u'1', 'hash': 
>> u'71d42f6905426d', 'farmId': u'1', 'index': u'1', 'X-Requested-Token': 
>> u'15e28918b455cdadd32b73a74f6abca0875bbd90f99f4bd26bc6e685f4a95516', '_dc': 
>> u'1424939392816', 'period': u'daily', 'metrics': u'mem,cpu,la,net,io'}, 
>> metric: cpu
>> [26/Feb/2015 17:29:52][     load_statistics][1.0][1281]    WARNING 
>> Coudn't find rrd file(s) for request: {'farmRoleId': u'1', 'hash': 
>> u'71d42f6905426d', 'farmId': u'1', 'index': u'1', 'X-Requested-Token': 
>> u'15e28918b455cdadd32b73a74f6abca0875bbd90f99f4bd26bc6e685f4a95516', '_dc': 
>> u'1424939392816', 'period': u'daily', 'metrics': u'mem,cpu,la,net,io'}, 
>> metric: la
>> [26/Feb/2015 17:29:52][     load_statistics][1.0][1281]    WARNING 
>> Coudn't find rrd file(s) for request: {'farmRoleId': u'1', 'hash': 
>> u'71d42f6905426d', 'farmId': u'1', 'index': u'1', 'X-Requested-Token': 
>> u'15e28918b455cdadd32b73a74f6abca0875bbd90f99f4bd26bc6e685f4a95516', '_dc': 
>> u'1424939392816', 'period': u'daily', 'metrics': u'mem,cpu,la,net,io'}, 
>> metric: net
>> [26/Feb/2015 17:29:52][     load_statistics][1.0][1281]    WARNING 
>> Coudn't find rrd file(s) for request: {'farmRoleId': u'1', 'hash': 
>> u'71d42f6905426d', 'farmId': u'1', 'index': u'1', 'X-Requested-Token': 
>> u'15e28918b455cdadd32b73a74f6abca0875bbd90f99f4bd26bc6e685f4a95516', '_dc': 
>> u'1424939392816', 'period': u'daily', 'metrics': u'mem,cpu,la,net,io'}, 
>> metric: io
>>
>>
>> [root@test-51 ~]# tailf /opt/scalr-server/var/log/service/poller.log
>>     file: /opt/scalr-server/embedded/lib/python2.7/socket.py, line: 476
>> [26/Feb/2015 08:25:33][     load_statistics][1.0][965]       INFO Poller 
>> iteration time: 4.18
>> [26/Feb/2015 08:27:29][     load_statistics][1.0][965]       INFO Start 
>> poller iteration
>> [26/Feb/2015 08:27:33][     load_statistics][1.0][18799]    WARNING 
>> Server: '35173556-9a96-4d1f-876b-ff274c0e815c' API failed: <class 
>> 'socket.timeout'> timed out
>>     file: /opt/scalr-server/embedded/lib/python2.7/socket.py, line: 476
>> [26/Feb/2015 08:27:33][     load_statistics][1.0][965]       INFO Poller 
>> iteration time: 4.18
>> [26/Feb/2015 08:29:29][     load_statistics][1.0][965]       INFO Start 
>> poller iteration
>> [26/Feb/2015 08:29:33][     load_statistics][1.0][19104]    WARNING 
>> Server: '35173556-9a96-4d1f-876b-ff274c0e815c' API failed: <class 
>> 'socket.timeout'> timed out
>>     file: /opt/scalr-server/embedded/lib/python2.7/socket.py, line: 476
>> [26/Feb/2015 08:29:33][     load_statistics][1.0][965]       INFO Poller 
>> iteration time: 4.18
>>
>

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