Randy, Just to confirm where the problem is occurring...
1. You have installed the product, and successfully logged in as Administrator 2. You are creating an "Account", but it's hanging... or 1. You have installed the product, and successfully logged in as Administrator 2. You have created an "Account", and logged in as Owner of the Account 3. You are creating a User under an Account, but it's hanging/nothing is happening? Wasn't sure if it was first or second scenario? Neither should happen obviously, but wasn't 100% sure where in process it was breaking down. Thanks, Michael On Mon, Jan 11, 2016 at 8:52 AM, Randy Black <[email protected]> wrote: > The regular user, is the first "normal" user added after the admin is > logged in. I cannot move forward with the product until that user is > created. > > Thanks, > Randy > > On Thursday, January 7, 2016 at 4:23:46 PM UTC-6, Michael Lochead wrote: >> >> Hi Randy, >> >> Would you be able to provide a bit more info, in terms of where you are >> in the process, errors, etc. Not totally sure what regular user is, and the >> version manifest file doesn't seem to relate to problem... >> >> Thanks, >> Michael >> >> On Thu, Jan 7, 2016 at 2:34 PM, Randy Black <[email protected]> wrote: >> >> Tried using it on a CentOS7 vm. Starts but fails to connect to mysql and >> memcache, cannot create "regular users", thus cannot proceed to the next >> steps. >> >> cat version-manifest.json >> { >> "manifest_format": 1, >> "software": { >> "prepare": { >> "locked_version": "1.0.0", >> "locked_source": null, >> "source_type": "project_local", >> "described_version": "1.0.0" >> }, >> "zlib": { >> "locked_version": "1.2.8", >> "locked_source": { >> "md5": "44d667c142d7cda120332623eab69f40", >> "url": " >> http://downloads.sourceforge.net/project/libpng/zlib/1.2.8/zlib-1.2.8.tar.gz >> " >> }, >> "source_type": "url", >> "described_version": "1.2.8" >> }, >> "ncurses": { >> "locked_version": "5.9", >> "locked_source": { >> "url": "http://ftp.gnu.org/gnu/ncurses/ncurses-5.9.tar.gz";, >> "md5": "8cb9c412e5f2d96bc6f459aa8c6282a1" >> }, >> "source_type": "url", >> "described_version": "5.9" >> }, >> "libedit": { >> "locked_version": "20120601-3.0", >> "locked_source": { >> "md5": "e50f6a7afb4de00c81650f7b1a0f5aea", >> "url": " >> http://www.thrysoee.dk/editline/libedit-20120601-3.0.tar.gz"; >> }, >> "source_type": "url", >> "described_version": "20120601-3.0" >> }, >> "cacerts": { >> "locked_version": "2015.10.28", >> "locked_source": { >> "md5": "6f41fb0f0c4b4695c2a6296892278141", >> "url": "http://curl.haxx.se/ca/cacert.pem"; >> }, >> "source_type": "url", >> "described_version": "2015.10.28" >> }, >> "openssl": { >> "locked_version": "1.0.1p", >> "locked_source": { >> "url": "http://www.openssl.org/source/openssl-1.0.1p.tar.gz";, >> "md5": "7563e92327199e0067ccd0f79f436976" >> }, >> "source_type": "url", >> "described_version": "1.0.1p" >> }, >> "libyaml": { >> "locked_version": "0.1.6", >> "locked_source": { >> "url": "http://pyyaml.org/download/libyaml/yaml-0.1.6.tar.gz";, >> "md5": "5fe00cda18ca5daeb43762b80c38e06e" >> }, >> "source_type": "url", >> "described_version": "0.1.6" >> }, >> "libiconv": { >> "locked_version": "1.14", >> "locked_source": { >> "url": "http://ftp.gnu.org/pub/gnu/libiconv/libiconv-1.14.tar.gz >> ", >> "md5": "e34509b1623cec449dfeb73d7ce9c6c6" >> }, >> "source_type": "url", >> "described_version": "1.14" >> }, >> "libffi": { >> "locked_version": "3.0.13", >> "locked_source": { >> "url": "ftp://sourceware.org/pub/libffi/libffi-3.0.13.tar.gz";, >> "md5": "45f3b6dbc9ee7c7dfbbbc5feba571529" >> }, >> "source_type": "url", >> "described_version": "3.0.13" >> }, >> "gdbm": { >> "locked_version": "1.9.1", >> "locked_source": { >> "url": "http://ftp.gnu.org/gnu/gdbm/gdbm-1.9.1.tar.gz";, >> "md5": "59f6e4c4193cb875964ffbe8aa384b58" >> }, >> "source_type": "url", >> "described_version": "1.9.1" >> }, >> "ruby": { >> "locked_version": "2.1.6", >> "locked_source": { >> "md5": "6e5564364be085c45576787b48eeb75f", >> "url": "http://cache.ruby-lang.org/pub/ruby/2.1/ruby-2.1.6.tar.gz >> " >> }, >> "source_type": "url", >> "described_version": "2.1.6" >> }, >> "rubygems": { >> "locked_version": "1.8.24", >> "locked_source": { >> "md5": "3a555b9d579f6a1a1e110628f5110c6b", >> "url": " >> http://production.cf.rubygems.org/rubygems/rubygems-1.8.24.tgz"; >> }, >> "source_type": "url", >> "described_version": "1.8.24" >> }, >> "libaio": { >> "locked_version": "0.3.110", >> "locked_source": { >> "url": " >> http://ftp.debian.org/debian/pool/main/liba/libaio/libaio_0.3.110.orig.tar.gz >> ", >> "md5": "2a35602e43778383e2f4907a4ca39ab8" >> }, >> "source_type": "url", >> "described_version": "0.3.110" >> }, >> "bzip2": { >> "locked_version": "1.0.6", >> "locked_source": { >> "url": "http://www.bzip.org/1.0.6/bzip2-1.0.6.tar.gz";, >> "md5": "00b516f4704d4a7cb50a1d97e6e8e15b" >> }, >> "source_type": "url", >> "described_version": "1.0.6" >> }, >> "perl": { >> "locked_version": "5.20.2", >> "locked_source": { >> "url": "http://www.cpan.org/src/5.0/perl-5.20.2.tar.gz";, >> "md5": "81b17b9a4e5ee18e54efe906c9bf544d" >> }, >> "source_type": "url", >> "described_version": "5.20.2" >> }, >> "mysql": { >> "locked_version": "5.6.24", >> "locked_source": { >> "url": " >> http://dev.mysql.com/get/Downloads/MySQL-5.6/mysql-5.6.24.tar.gz";, >> "md5": "68e1911f70eb1b02170d4f96bf0f0f88" >> }, >> "source_type": "url", >> "described_version": "5.6.24" >> }, >> "expat": { >> "locked_version": "2.1.0", >> "locked_source": { >> "url": " >> http://downloads.sourceforge.net/project/expat/expat/2.1.0/expat-2.1.0.tar.gz >> ", >> "md5": "dd7dab7a5fea97d2a6a43f511449b7cd" >> }, >> "source_type": "url", >> "described_version": "2.1.0" >> }, >> "sqlite": { >> "locked_version": "3080900", >> "locked_source": { >> "md5": "6a18d4609852f4b63f812a1059df468f", >> "url": "http://www.sqlite.org/2015/sqlite-autoconf-3080900.tar.gz >> " >> }, >> "source_type": "url", >> "described_version": "3080900" >> }, >> "python": { >> "locked_version": "2.7.8", >> "locked_source": { >> "url": "https://www.python.org/ftp/python/2.7.8/Python-2.7.8.tgz >> ", >> "md5": "d4bca0159acb0b44a781292b5231936f" >> }, >> "source_type": "url", >> "described_version": "2.7.8" >> }, >> "libsasl": { >> "locked_version": "2.1.26", >> "locked_source": { >> "url": " >> http://ftp.debian.org/debian/pool/main/c/cyrus-sasl2/cyrus-sasl2_2.1.26.dfsg1.orig.tar.gz >> ", >> "md5": "45fc09469ca059df56d64acfe06a940d" >> }, >> "source_type": "url", >> "described_version": "2.1.26" >> }, >> "libevent": { >> "locked_version": "2.0.22-stable", >> "locked_source": { >> "url": " >> http://downloads.sourceforge.net/levent/libevent-2.0.22-stable.tar.gz";, >> "md5": "c4c56f986aa985677ca1db89630a2e11" >> }, >> "source_type": "url", >> "described_version": "2.0.22-stable" >> }, >> "memcached": { >> "locked_version": "1.4.22", >> "locked_source": { >> "url": "http://memcached.org/files/memcached-1.4.22.tar.gz";, >> "md5": "2b7eefa17c811998f4cd55bfabc12b8e" >> }, >> "source_type": "url", >> "described_version": "1.4.22" >> }, >> "apr": { >> "locked_version": "1.5.1", >> "locked_source": { >> "url": "http://www.us.apache.org/dist/apr/apr-1.5.1.tar.bz2";, >> "md5": "5486180ec5a23efb5cae6d4292b300ab" >> }, >> "source_type": "url", >> "described_version": "1.5.1" >> }, >> "apr-util": { >> "locked_version": "1.5.4", >> "locked_source": { >> "url": "http://www.us.apache.org/dist/apr/apr-util-1.5.4.tar.bz2 >> ", >> "md5": "2202b18f269ad606d70e1864857ed93c" >> }, >> "source_type": "url", >> "described_version": "1.5.4" >> }, >> "pcre": { >> "locked_version": "8.31", >> "locked_source": { >> "url": " >> http://iweb.dl.sourceforge.net/project/pcre/pcre/8.31/pcre-8.31.tar.gz";, >> "md5": "fab1bb3b91a4c35398263a5c1e0858c1" >> }, >> "source_type": "url", >> "described_version": "8.31" >> }, >> "liblzma": { >> "locked_version": "5.0.5", >> "locked_source": { >> "url": "http://tukaani.org/xz/xz-5.0.5.tar.gz";, >> "md5": "19d924e066b6fff0bc9d1981b4e53196" >> }, >> "source_type": "url", >> "described_version": "5.0.5" >> }, >> "libxml2": { >> "locked_version": "2.9.1", >> "locked_source": { >> "url": "ftp://xmlsoft.org/libxml2/libxml2-2.9.1.tar.gz";, >> "md5": "9c0cfef285d5c4a5c80d00904ddab380" >> }, >> "source_type": "url", >> "described_version": "2.9.1" >> }, >> "httpd": { >> "locked_version": "2.4.12", >> "locked_source": { >> "url": "http://www.us.apache.org/dist/httpd/httpd-2.4.12.tar.bz2 >> ", >> "md5": "b8dc8367a57a8d548a9b4ce16d264a13" >> }, >> "source_type": "url", >> "described_version": "2.4.12" >> }, >> "libxslt": { >> "locked_version": "1.1.28", >> "locked_source": { >> "url": "ftp://xmlsoft.org/libxml2/libxslt-1.1.28.tar.gz";, >> "md5": "9667bf6f9310b957254fdcf6596600b7" >> }, >> "source_type": "url", >> "described_version": "1.1.28" >> }, >> "libmcrypt": { >> "locked_version": "2.5.8", >> "locked_source": { >> "url": " >> http://ftp.debian.org/debian/pool/main/libm/libmcrypt/libmcrypt_2.5.8.orig.tar.gz >> ", >> "md5": "0821830d930a86a5c69110837c55b7da" >> }, >> "source_type": "url", >> "described_version": "2.5.8" >> }, >> "curl": { >> "locked_version": "7.22.0", >> "locked_source": { >> "url": "http://curl.haxx.se/download/curl-7.22.0.tar.gz";, >> "md5": "e8c36126d21c893f085aca233906b5cc" >> }, >> "source_type": "url", >> "described_version": "7.22.0" >> }, >> "libldap": { >> "locked_version": "2.4.40", >> "locked_source": { >> "url": " >> http://ftp.debian.org/debian/pool/main/o/openldap/openldap_2.4.40.orig.tar.gz >> ", >> "md5": "03a8658e62131c0cdbf85dd604e498db" >> }, >> "source_type": "url", >> "described_version": "2.4.40" >> }, >> "gettext": { >> "locked_version": "0.18.3.1", >> "locked_source": { >> "url": " >> http://archive.ubuntu.com/ubuntu/pool/main/g/gettext/gettext_0.18.3.1.orig.tar.gz >> ", >> "md5": "3fc808f7d25487fc72b5759df7419e02" >> }, >> "source_type": "url", >> "described_version": "0.18.3.1" >> }, >> "libgpg-error": { >> "locked_version": "1.18", >> "locked_source": { >> "url": " >> ftp://ftp.gnupg.org/gcrypt/libgpg-error/libgpg-error-1.18.tar.bz2";, >> "md5": "12312802d2065774b787cbfc22cc04e9" >> }, >> "source_type": "url", >> "described_version": "1.18" >> }, >> "libgcrypt": { >> "locked_version": "1.6.3", >> "locked_source": { >> "url": " >> ftp://ftp.gnupg.org/gcrypt/libgcrypt/libgcrypt-1.6.3.tar.bz2";, >> "md5": "4262c3aadf837500756c2051a5c4ae5e" >> }, >> "source_type": "url", >> "described_version": "1.6.3" >> }, >> "libssh2": { >> "locked_version": "1.4.3", >> "locked_source": { >> "url": "http://www.libssh2.org/download/libssh2-1.4.3.tar.gz";, >> "md5": "071004c60c5d6f90354ad1b701013a0b" >> }, >> "source_type": "url", >> "described_version": "1.4.3" >> }, >> "php": { >> "locked_version": "5.6.14", >> "locked_source": { >> "url": "http://us.php.net/distributions/php-5.6.14.tar.gz";, >> "md5": "ae625e0cfcfdacea3e7a70a075e47155" >> }, >> "source_type": "url", >> "described_version": "5.6.14" >> }, >> "setuptools": { >> "locked_version": "0.7.7", >> "locked_source": { >> "url": " >> https://pypi.python.org/packages/source/s/setuptools/setuptools-0.7.7.tar.gz >> ", >> "md5": "0d7bc0e1a34b70a97e706ef74aa7f37f" >> }, >> "source_type": "url", >> "described_version": "0.7.7" >> }, >> "pip": { >> "locked_version": "1.4", >> "locked_source": { >> "url": " >> https://pypi.python.org/packages/source/p/pip/pip-1.4.tar.gz";, >> "md5": "ca790be30004937987767eac42cfa44a" >> }, >> "source_type": "url", >> "described_version": "1.4" >> }, >> "libpng": { >> "locked_version": "1.5.17", >> "locked_source": { >> "url": " >> http://downloads.sourceforge.net/libpng/libpng-1.5.17.tar.gz";, >> "md5": "d2e27dbd8c6579d1582b3f128fd284b4" >> }, >> "source_type": "url", >> "described_version": "1.5.17" >> }, >> "glib": { >> "locked_version": "2.42.1", >> "locked_source": { >> "url": " >> http://ftp.gnome.org/pub/gnome/sources/glib/2.42/glib-2.42.1.tar.xz";, >> "md5": "89c4119e50e767d3532158605ee9121a" >> }, >> "source_type": "url", >> "described_version": "2.42.1" >> }, >> "freetype_pre": { >> "locked_version": "2.5.5", >> "locked_source": { >> "url": " >> http://download.savannah.gnu.org/releases/freetype/freetype-2.5.5.tar.bz2 >> ", >> "md5": "2a7a314927011d5030903179cf183be0" >> }, >> "source_type": "url", >> "described_version": "2.5.5" >> }, >> "pixman": { >> "locked_version": "0.32.6", >> "locked_source": { >> "url": "http://cairographics.org/releases/pixman-0.32.6.tar.gz";, >> "md5": "3a30859719a41bd0f5cccffbfefdd4c2" >> }, >> "source_type": "url", >> "described_version": "0.32.6" >> }, >> "fontconfig": { >> "locked_version": "2.11.1", >> "locked_source": { >> "url": " >> http://www.freedesktop.org/software/fontconfig/release/fontconfig-2.11.1.tar.bz2 >> ", >> "md5": "824d000eb737af6e16c826dd3b2d6c90" >> }, >> "source_type": "url", >> "described_version": "2.11.1" >> }, >> "cairo": { >> "locked_version": "1.12.18", >> "locked_source": { >> "url": "http://cairographics.org/releases/cairo-1.12.18.tar.xz";, >> "md5": "8e4ff32b82c3b39387eb6f5c59ef848e" >> }, >> "source_type": "url", >> "described_version": "1.12.18" >> }, >> "harfbuzz": { >> "locked_version": "0.9.37", >> "locked_source": { >> "url": " >> http://www.freedesktop.org/software/harfbuzz/release/harfbuzz-0.9.37.tar.bz2 >> ", >> "md5": "bfe733250e34629a188d82e3b971bc1e" >> }, >> "source_type": "url", >> "described_version": "0.9.37" >> }, >> "freetype": { >> "locked_version": "2.5.5", >> "locked_source": { >> "url": " >> http://download.savannah.gnu.org/releases/freetype/freetype-2.5.5.tar.bz2 >> ", >> "md5": "2a7a314927011d5030903179cf183be0" >> }, >> "source_type": "url", >> "described_version": "2.5.5" >> }, >> "pango": { >> "locked_version": "1.36.8", >> "locked_source": { >> "url": " >> http://ftp.gnome.org/pub/GNOME/sources/pango/1.36/pango-1.36.8.tar.xz";, >> "md5": "217a9a753006275215fa9fa127760ece" >> }, >> "source_type": "url", >> "described_version": "1.36.8" >> }, >> "rrdtool": { >> "locked_version": "1.4.9", >> "locked_source": { >> "url": "http://oss.oetiker.ch/rrdtool/pub/rrdtool-1.4.9.tar.gz";, >> "md5": "1cea5a9efd6a48ac4035b0f9c7e336cf" >> }, >> "source_type": "url", >> "described_version": "1.4.9" >> }, >> "libpopt": { >> "locked_version": "1.16", >> "locked_source": { >> "url": "http://rpm5.org/files/popt/popt-1.16.tar.gz";, >> "md5": "3743beefa3dd6247a73f8f7a32c14c33" >> }, >> "source_type": "url", >> "described_version": "1.16" >> }, >> "libmemcached": { >> "locked_version": "1.0.18", >> "locked_source": { >> "url": " >> https://launchpad.net/libmemcached/1.0/1.0.18/+download/libmemcached-1.0.18.tar.gz >> ", >> "md5": "b3958716b4e53ddc5992e6c49d97e819" >> }, >> "source_type": "url", >> "described_version": "1.0.18" >> }, >> "php-memcached": { >> "locked_version": "2.2.0", >> "locked_source": { >> "url": "http://pecl.php.net/get/memcached-2.2.0.tgz";, >> "md5": "28937c6144f734e000c6300242f44ce6" >> }, >> "source_type": "url", >> "described_version": "2.2.0" >> }, >> "file": { >> "locked_version": "5.22", >> "locked_source": { >> "url": "ftp://ftp.astron.com/pub/file/file-5.22.tar.gz";, >> "md5": "8fb13e5259fe447e02c4a37bc7225add" >> }, >> "source_type": "url", >> "described_version": "5.22" >> }, >> "php-raphf": { >> "locked_version": "1.1.0", >> "locked_source": { >> "url": "https://pecl.php.net/get/raphf-1.1.0.tgz";, >> "md5": "4d95c44dc28be089ce59bceb647b8db2" >> }, >> "source_type": "url", >> "described_version": "1.1.0" >> }, >> "php-propro": { >> "locked_version": "1.0.0", >> "locked_source": { >> "url": "https://pecl.php.net/get/propro-1.0.0.tgz";, >> "md5": "9c775035fd17c65f0162b7eb1b4f8564" >> }, >> "source_type": "url", >> "described_version": "1.0.0" >> }, >> "php-pecl_http": { >> "locked_version": "2.5.3", >> "locked_source": { >> "url": "http://pecl.php.net/get/pecl_http-2.5.3.tgz";, >> "md5": "faeaefd4c7800bcd9ced0883ebb3b733" >> }, >> "source_type": "url", >> "described_version": "2.5.3" >> }, >> "php-rrd": { >> "locked_version": "1.1.3", >> "locked_source": { >> "url": "http://pecl.php.net/get/rrd-1.1.3.tgz";, >> "md5": "bde6c50fa2aa39090ed22e574ac71c5a" >> }, >> "source_type": "url", >> "described_version": "1.1.3" >> }, >> "php-ssh2": { >> "locked_version": "0.12", >> "locked_source": { >> "url": "http://pecl.php.net/get/ssh2-0.12.tgz";, >> "md5": "409b91678a842bb0ff56f2cf018b9160" >> }, >> "source_type": "url", >> "described_version": "0.12" >> }, >> "php-yaml": { >> "locked_version": "1.1.1", >> "locked_source": { >> "url": "http://pecl.php.net/get/yaml-1.1.1.tgz";, >> "md5": "5ea624ec23fe9ad20e4f24ee43da72b1" >> }, >> "source_type": "url", >> "described_version": "1.1.1" >> }, >> "libuuid": { >> "locked_version": "2.21", >> "locked_source": { >> "url": " >> ftp://ftp.kernel.org/pub/linux/utils/util-linux/v2.21/util-linux-2.21.tar.gz >> ", >> "md5": "4222aa8c2a1b78889e959a4722f1881a" >> }, >> "source_type": "url", >> "described_version": "2.21" >> }, >> "libzmq": { >> "locked_version": "4.0.5", >> "locked_source": { >> "url": "http://download.zeromq.org/zeromq-4.0.5.tar.gz";, >> "md5": "73c39f5eb01b9d7eaf74a5d899f1d03d" >> }, >> "source_type": "url", >> "described_version": "4.0.5" >> }, >> "php-zmq": { >> "locked_version": "1.1.2", >> "locked_source": { >> "url": "http://pecl.php.net/get/zmq-1.1.2.tgz";, >> "md5": "74da2fc1aa83e6fa27acffb9a37596b9" >> }, >> "source_type": "url", >> "described_version": "1.1.2" >> }, >> "php-composer": { >> "locked_version": "1.0.0-alpha10", >> "locked_source": { >> "url": " >> https://getcomposer.org/download/1.0.0-alpha10/composer.phar";, >> "md5": "dea8681b6f54dca9bb3a5b7deb179cca" >> }, >> "source_type": "url", >> "described_version": "1.0.0-alpha10" >> }, >> "python-m2crypto": { >> "locked_version": "0.22.3", >> "locked_source": { >> "url": " >> https://pypi.python.org/packages/source/M/M2Crypto/M2Crypto-0.22.3.tar.gz >> ", >> "md5": "573f21aaac7d5c9549798e72ffcefedd" >> }, >> "source_type": "url", >> "described_version": "0.22.3" >> }, >> "yolk": { >> "locked_version": "0.8.6", >> "locked_source": null, >> "source_type": "project_local", >> "described_version": "0.8.6" >> }, >> "license-gem": { >> "locked_version": "0.1.2", >> "locked_source": null, >> "source_type": "project_local", >> "described_version": "0.1.2" >> }, >> "chef-gem": { >> "locked_version": "12.3.0", >> "locked_source": null, >> "source_type": "project_local", >> "described_version": "12.3.0" >> }, >> "mysql-gem": { >> "locked_version": "2.9.1", >> "locked_source": null, >> "source_type": "project_local", >> "described_version": "2.9.1" >> }, >> "safe_yaml-gem": { >> "locked_version": "1.0.4", >> "locked_source": null, >> "source_type": "project_local", >> "described_version": "1.0.4" >> }, >> "sentry-raven-gem": { >> "locked_version": "0.9.4", >> "locked_source": null, >> "source_type": "project_local", >> "described_version": "0.9.4" >> }, >> "mysql-utilities": { >> "locked_version": "1.5.3", >> "locked_source": { >> "url": " >> >> ... > > -- > You received this 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