Hi Brant,
It may be difficult to provide guidance without the logs. We would be
looking for context related to the timeout error such as other errors,
timeouts, or connection issues. It would also be useful to test on AWS US
vs your AWS China deployment to see if there is any difference in behavior.
Many thanks,
Wm. Marc O'Brien
Scalr Technical Support
On Monday, June 20, 2016 at 11:54:35 AM UTC-6, Brant Fortest wrote:
>
> Hi, Marc,
> I wanted to provide our scalarizr logs: /var/log/scalarizr_*.log as well
> as the role_builder log in the same folder on the instance? But there're
> some customized info in it, I cannot upload here.
> Can you just let me know how to debug this issue? The key
> checkpoints? Thanks a lot!
>
>
> Best Wishes!
> Brant
>
> On Friday, June 17, 2016 at 5:19:53 AM UTC+8, Marc O'Brien wrote:
>
>> Hi Brant,
>>
>> It appears that the agent is timing out when making this call to the AWS
>> API. As a first step for investigation we would need to look at the
>> Scalarizr agent logs. Can you attach a zip of the contents of /var/log for
>> this instance?
>>
>> Many thanks,
>> Wm. Marc O'Brien
>> Scalr Technical Support
>>
>>
>> On Thursday, June 16, 2016 at 2:38:53 PM UTC-6, Brant Fortest wrote:
>>>
>>> Hi, Team,
>>> Nee your help! Thanks!
>>>
>>> Adding the third storage failed.
>>> 1. adding Persistent Storage 1 is fine.
>>> 2. adding Ephemeral0 is fine.
>>> 3. *but adding Ephemeral1 / Persistent Storage 2 failed.*
>>>
>>> --------------------------------------------------------------------
>>>
>>> [20:06:46] Create Server record in Scalr
>>> [20:07:44] Provision Server in Cloud Platform
>>> [20:08:23] Wait for OS to finish booting
>>> [20:08:49] Wait for Scalarizr Agent to update and start
>>> [20:09:18] Wait for Agent HostInit phase to complete
>>> Wait for Agent BeforeHostUp phase to complete
>>> timed out
>>>
>>> Wait for Agent HostUp phase to complete
>>> Done
>>>
>>> --------------------------------------------------------------------
>>>
>>>
>>> *Error in Debug Log*
>>>
>>> --------------------------------------------------------------------
>>> 2016-06-16 20:12:54,069+00:00 - ERROR - scalarizr.ops.system.init -
>>> Operation "system.init" (id: fc66c1c5-48b4-45a9-83cf-fbe686fa407d) failed.
>>> Reason: timed out
>>> Traceback (most recent call last):
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/scalarizr-4.6.1-py2.7.egg/scalarizr/api/operation.py",
>>>
>>> line 273, in _in_progress
>>> self._completed(self.func(self, *self.func_args, **self.func_kwds))
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/scalarizr-4.6.1-py2.7.egg/scalarizr/handlers/lifecycle.py",
>>>
>>> line 441, in handler
>>> bus.fire("host_init_response", message)
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/scalarizr-4.6.1-py2.7.egg/scalarizr/libs/bases.py",
>>>
>>> line 33, in fire
>>> ln(*args, **kwargs)
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/scalarizr-4.6.1-py2.7.egg/scalarizr/handlers/block_device.py",
>>>
>>> line 103, in on_host_init_response
>>> self._plug_new_style_volumes(volumes)
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/scalarizr-4.6.1-py2.7.egg/scalarizr/handlers/block_device.py",
>>>
>>> line 127, in _plug_new_style_volumes
>>> vol.ensure(mount=bool(vol.mpoint), mkfs=True)
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/scalarizr-4.6.1-py2.7.egg/scalarizr/storage2/volumes/base.py",
>>>
>>> line 88, in ensure
>>> self._ensure()
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/scalarizr-4.6.1-py2.7.egg/scalarizr/storage2/volumes/ebs.py",
>>>
>>> line 462, in _ensure
>>> kms_key_id=self.kms_key_id)
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/scalarizr-4.6.1-py2.7.egg/scalarizr/storage2/volumes/ebs.py",
>>>
>>> line 527, in _create_volume
>>> encrypted, kms_key_id)
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/scalarizr-4.6.1-py2.7.egg/scalarizr/platform/__init__.py",
>>>
>>> line 88, in __call__
>>> return self.invoke(*args, **kwds)
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/scalarizr-4.6.1-py2.7.egg/scalarizr/platform/ec2/__init__.py",
>>>
>>> line 46, in invoke
>>> return super(Ec2ConnectionProxy, self).invoke(*args, **kwds)
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/scalarizr-4.6.1-py2.7.egg/scalarizr/platform/__init__.py",
>>>
>>> line 99, in invoke
>>> return self.obj(*args, **kwds)
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/boto/ec2/connection.py",
>>>
>>> line 2322, in create_volume
>>> return self.get_object('CreateVolume', params, Volume, verb='POST')
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/boto/connection.py",
>>> line 1192, in get_object
>>> response = self.make_request(action, params, path, verb)
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/boto/connection.py",
>>> line 1116, in make_request
>>> return self._mexe(http_request)
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/boto/connection.py",
>>> line 913, in _mexe
>>> self.is_secure)
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/boto/connection.py",
>>> line 705, in get_http_connection
>>> return self.new_http_connection(host, port, is_secure)
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/boto/connection.py",
>>> line 747, in new_http_connection
>>> connection = self.proxy_ssl(host, is_secure and 443 or 80)
>>> File
>>> "/opt/scalarizr/embedded/lib/python2.7/site-packages/boto/connection.py",
>>> line 792, in proxy_ssl
>>> int(self.proxy_port)), timeout)
>>> File "/opt/scalarizr/embedded/lib/python2.7/socket.py", line 575, in
>>> create_connection
>>> raise err
>>> timeout: timed out
>>>
>>> --------------------------------------------------------------------
>>>
>>>
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