Hi Krishna, In several cases this has been due to an invalid password. If you mouse over the password field, are you presented with a tool tip describing the password properties? Could you attach a screenshot of this?
Many thanks, Wm. Marc O'Brien Scalr Technical Support On Tuesday, July 19, 2016 at 3:44:18 PM UTC-6, Krishna Kurkal wrote: > > I just ran into the same issue. Followed install instructions on this > page: > https://scalr-wiki.atlassian.net/wiki/display/docs/Installation+and+Upgrade+Instructions > > and see the exact same behavior. And I can't see anything in the logs at > > /opt/scalr-server/var/log location. > > > Any advise on how to get past this stage? > > > Thanks, > > Krishna > > On Wednesday, 13 January 2016 16:50:01 UTC-6, DicsyDel wrote: >> >> Randy, >> >> We've found that password field is not very intuitive. Can you please >> confirm that it's not red before you clicking Save button. >> >> Regards, >> Igor >> >> On 13 January 2016 at 13:35, Jay Farschman <[email protected]> wrote: >> > Igor, >> > >> > Sure. Send me the details. I'll screen share and walk through >> whatever you >> > need. >> > >> > On Wed, Jan 13, 2016 at 11:27 AM, Igor Savchenko <[email protected]> >> wrote: >> >> >> >> Do you have some time now to do a webex call? If yes, I'll send you >> >> details. >> >> >> >> Regards, >> >> Igor >> >> >> >> On 13 January 2016 at 13:24, Jay Farschman <[email protected]> >> wrote: >> >> > Second run, is cleaner >> >> > >> >> > https://gist.github.com/anonymous/25b416706034fae58d7c >> >> > >> >> > Problem is still there. Cannot create a new account in the admin >> >> > interface. >> >> > >> >> > On Wed, Jan 13, 2016 at 11:10 AM, Igor Savchenko <[email protected]> >> >> >> > wrote: >> >> >> >> >> >> Please run it one more time and provide output of a new run. >> >> >> >> >> >> Thanks, >> >> >> Igor >> >> >> >> >> >> On 13 January 2016 at 13:08, Jay Farschman <[email protected]> >> >> >> wrote: >> >> >> > https://gist.github.com/anonymous/9164b20af5a46e656346 >> >> >> > >> >> >> > The gist above is the output of the `scalr-server-ctl reconfigure >> | >> >> >> > tee >> >> >> > reconfigure.txt` >> >> >> > >> >> >> > On Wednesday, January 13, 2016 at 10:36:00 AM UTC-7, DicsyDel >> wrote: >> >> >> >> >> >> >> >> Guys, after installing a new version of scalr, have you run >> >> >> >> 'scalr-server-ctl reconfigure'? Can you please run it and >> provide >> >> >> >> output (it will be big, so use gist or something like this). >> >> >> >> >> >> >> >> Thanks, >> >> >> >> Igor >> >> >> >> >> >> >> >> On 13 January 2016 at 10:14, Jay Farschman <[email protected]> >> >> >> >> wrote: >> >> >> >> > Igor, >> >> >> >> > >> >> >> >> > I had to roll mine back to 5.8. I may be able to roll forward >> >> >> >> > again >> >> >> >> > today, >> >> >> >> > but I'm being asked to deal with DNS issues today. >> >> >> >> > >> >> >> >> > On Tuesday, January 12, 2016 at 6:16:04 PM UTC-7, DicsyDel >> wrote: >> >> >> >> >> >> >> >> >> >> Hi guys, >> >> >> >> >> >> >> >> >> >> Can you please provide a screenshot of the New account page >> with >> >> >> >> >> all >> >> >> >> >> data right before clicking save. Also can you please check >> >> >> >> >> Console >> >> >> >> >> log >> >> >> >> >> (Firebug or Chrome dev tools) for any JS errors. >> >> >> >> >> >> >> >> >> >> We're unable to reproduce this on a fresh install. >> >> >> >> >> >> >> >> >> >> Thanks, >> >> >> >> >> Igor >> >> >> >> >> >> >> >> >> >> On 12 January 2016 at 11:21, Igor Savchenko < >> [email protected]> >> >> >> >> >> wrote: >> >> >> >> >> > Hi guys, >> >> >> >> >> > >> >> >> >> >> > We were unable to reproduce this with default configs. Can >> you >> >> >> >> >> > please >> >> >> >> >> > send >> >> >> >> >> > me your /etc/scalr/scalr-server.rb file to igor at >> scalr.com >> >> >> >> >> > >> >> >> >> >> > Thanks, >> >> >> >> >> > Igor >> >> >> >> >> > >> >> >> >> >> > >> >> >> >> >> > On Tuesday, January 12, 2016, Jay Farschman >> >> >> >> >> > <[email protected]> >> >> >> >> >> > wrote: >> >> >> >> >> >> >> >> >> >> >> >> Randy, >> >> >> >> >> >> >> >> >> >> >> >> I can confirm the same thing except I did an upgrade. >> Here is >> >> >> >> >> >> how I >> >> >> >> >> >> replicate the problem: >> >> >> >> >> >> >> >> >> >> >> >> "Admin | Accounts | New Account" - >> >> >> >> >> >> (http://scalr/#/admin/accounts/create) >> >> >> >> >> >> Fill in the all the fields. >> >> >> >> >> >> Click "Save" >> >> >> >> >> >> >> >> >> >> >> >> At this point the "Save" button flashes, but nothing more >> >> >> >> >> >> happens. >> >> >> >> >> >> I >> >> >> >> >> >> don't see anything in log/httpd/*.log or anything NEW in >> the >> >> >> >> >> >> php/php-errors.log. I say new because I do get the exact >> same >> >> >> >> >> >> Memcached >> >> >> >> >> >> error that you are seeing. >> >> >> >> >> >> >> >> >> >> >> >> On Thursday, January 7, 2016 at 2:17:31 PM UTC-7, Randy >> Black >> >> >> >> >> >> wrote: >> >> >> >> >> >>> >> >> >> >> >> >>> I followed the installation instructions here >> >> >> >> >> >>> >> >> >> >> >> >>> >> >> >> >> >> >>> >> >> >> >> >> >>> >> >> >> >> >> >>> >> https://scalr-wiki.atlassian.net/wiki/display/docs/Installation+and+Upgrade+Instructions >> >> >> >> >> >> >>> >> >> >> >> >> >>> I go to create a Regular User and the form, when >> selecting >> >> >> >> >> >>> "Save" >> >> >> >> >> >>> does >> >> >> >> >> >>> nothing. Only error I see is in >> >> >> >> >> >>> "/opt/scalr-server/var/log/php/php-errors.log": >> >> >> >> >> >>> >> >> >> >> >> >>> [07-Jan-2016 21:06:07 UTC] Error E_WARNING >> session_start(): >> >> >> >> >> >>> Memcached: >> >> >> >> >> >>> Failed to read session data: NOT FOUND, in >> >> >> >> >> >>> >> >> >> >> >> >>> >> /opt/scalr-server/embedded/scalr/app/src/Scalr/Session.php:220 >> >> >> >> >> >>> Stack trace: >> >> >> >> >> >>> #0 [internal function]: Scalr::errorHandler(2, >> >> >> >> >> >>> 'session_start()...', >> >> >> >> >> >>> '/opt/scalr-serv...', 220, Array) >> >> >> >> >> >>> #1 >> >> >> >> >> >>> >> >> >> >> >> >>> >> /opt/scalr-server/embedded/scalr/app/src/Scalr/Session.php(220): >> >> >> >> >> >>> session_start() >> >> >> >> >> >>> #2 >> >> >> >> >> >>> >> >> >> >> >> >>> >> /opt/scalr-server/embedded/scalr/app/src/Scalr/Session.php(103): >> >> >> >> >> >>> Scalr_Session::restore() >> >> >> >> >> >>> #3 /opt/scalr-server/embedded/scalr/app/www/ui.php(57): >> >> >> >> >> >>> Scalr_Session::getInstance() >> >> >> >> >> >>> #4 {main} >> >> >> >> >> >>> >> >> >> >> >> >>> >> >> >> >> >> >>> Does this stuff work? Am I doing something way wrong? >> >> >> >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> >> You received this message because you are subscribed to >> the >> >> >> >> >> >> Google >> >> >> >> >> >> Groups >> >> >> >> >> >> "scalr-discuss" group. >> >> >> >> >> >> To unsubscribe from this group and stop receiving emails >> from >> >> >> >> >> >> it, >> >> >> >> >> >> send >> >> >> >> >> >> an >> >> >> >> >> >> email to [email protected]. >> >> >> >> >> >> For more options, visit https://groups.google.com/d/optout. >> >> >> >> >> > >> >> >> >> > -- >> >> >> >> > You received this message because you are subscribed to the >> Google >> >> >> >> > Groups >> >> >> >> > "scalr-discuss" group. >> >> >> >> > To unsubscribe from this group and stop receiving emails from >> it, >> >> >> >> > send >> >> >> >> > an >> >> >> >> > email to [email protected]. >> >> >> >> > For more options, visit https://groups.google.com/d/optout. >> >> >> > >> >> >> > -- >> >> >> > You received this message because you are subscribed to the >> Google >> >> >> > Groups >> >> >> > "scalr-discuss" group. >> >> >> > To unsubscribe from this group and stop receiving emails from it, >> >> >> > send >> >> >> > an >> >> >> > email to [email protected]. >> >> >> > For more options, visit https://groups.google.com/d/optout. >> >> >> >> >> >> -- >> >> >> You received this message because you are subscribed to a topic in >> the >> >> >> Google Groups "scalr-discuss" group. >> >> >> To unsubscribe from this topic, visit >> >> >> >> >> >> >> https://groups.google.com/d/topic/scalr-discuss/FCcs-lNg0yg/unsubscribe. >> >> >> To unsubscribe from this group and all its topics, send an email to >> >> >> [email protected]. >> >> >> For more options, visit https://groups.google.com/d/optout. >> >> > >> >> > >> >> > >> >> > >> >> > -- >> >> > Jay Farschman >> >> > 720-236-8476 >> >> > [email protected] >> >> > >> >> > -- >> >> > You received this message because you are subscribed to the Google >> >> > Groups >> >> > "scalr-discuss" group. >> >> > To unsubscribe from this group and stop receiving emails from it, >> send >> >> > an >> >> > email to [email protected]. >> >> > For more options, visit https://groups.google.com/d/optout. >> >> >> >> -- >> >> You received this message because you are subscribed to a topic in the >> >> Google Groups "scalr-discuss" group. >> >> To unsubscribe from this topic, visit >> >> >> https://groups.google.com/d/topic/scalr-discuss/FCcs-lNg0yg/unsubscribe. >> >> To unsubscribe from this group and all its topics, send an email to >> >> [email protected]. >> >> For more options, visit https://groups.google.com/d/optout. >> > >> > >> > >> > >> > -- >> > Jay Farschman >> > 720-236-8476 >> > [email protected] >> > >> > -- >> > You received this message because you are subscribed to the Google >> Groups >> > "scalr-discuss" group. >> > To unsubscribe from this group and stop receiving emails from it, send >> an >> > email to [email protected]. >> > For more options, visit https://groups.google.com/d/optout. >> > -- You received this message because you are subscribed to the Google Groups "scalr-discuss" group. 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