As specified in my original post, the issue persists whether "Enable SSL certificate verification" is checked or unchecked (it's currently unchecked).
On Monday, August 22, 2016 at 1:59:24 PM UTC-5, Marc O'Brien wrote: > > Hi Patrick, > > Can you provide a screenshot of your Openstack cloud credentials > configuration? You can mask your credentials. We are looking for the > current status of the checkbox for "Enable SSL certificate verification for > Keystone endpoints." > > Many thanks, > Wm. Marc O'Brien > Scalr Technical Support > > > On Wednesday, August 17, 2016 at 3:11:10 PM UTC-6, Patrick Vinas wrote: >> >> Thanks, Igor and Marc. Debug log is attached, with domain obfuscated. >> >> On Monday, August 15, 2016 at 4:53:40 PM UTC-5, DicsyDel wrote: >>> >>> We will need /var/log/scalarizr_debug.log file from the failed VM. You >>> can send it to igor [at] scalr.com >>> >>> Thanks, >>> Igor >>> >>> On 15 August 2016 at 08:59, Marc O'Brien <[email protected]> wrote: >>> > Hi Patrick, >>> > >>> > Could you attach the full error log here? There was previously a >>> similar >>> > issue related to Python version that has since been resolved in >>> Enterprise >>> > Scalr 6.0.1. Error log should hopefully provide a bit more context >>> for us. >>> > >>> > Many thanks, >>> > Wm. Marc O'Brien >>> > Scalr Technical Support >>> > >>> > >>> > On Saturday, August 13, 2016 at 11:12:48 AM UTC-6, Patrick Vinas >>> wrote: >>> >> >>> >> I've got both Openstack and AWS environments in an account in scalr >>> >> (5.11.22 Community, scalarizr agent v. 4.8.2 (stable) and 4.9.9 >>> (latest) ) >>> >> >>> >> The only issue I'm having with launching a farm is with roles that >>> are >>> >> launching in Openstack with a storage volume attached. All AWS roles, >>> and >>> >> all Openstack roles without cinder storage volumes, launch >>> successfully. >>> >> >>> >> The error in the UI Servers->Initialization progress is "SSL >>> exception >>> >> connecting to https://<controller>:5000/v3/auth/tokens: [SSL: >>> >> CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)" >>> >> >>> >> First tried adding my internal CA cert to the system trust for the >>> image, >>> >> to no effect. I can ssh into the failed instances, and I've verified >>> that I >>> >> can connect to the keystone service at that port (curl >>> >> https://<controller>:5000/v3 returns as expected). There aren't any >>> errors >>> >> in the keystone or cinder logs, and the Scalr internal messaging and >>> system >>> >> logs look fine. If I turn off SSL verification of endpoints in the >>> >> environment settings, this error persists. >>> >> >>> >> Does anyone have any ideas for further troubleshooting? >>> > >>> > -- >>> > You received this message because you are subscribed to the Google >>> Groups >>> > "scalr-discuss" group. >>> > To unsubscribe from this group and stop receiving emails from it, send >>> an >>> > email to [email protected]. >>> > For more options, visit https://groups.google.com/d/optout. >>> >> -- You received this message because you are subscribed to the Google Groups "scalr-discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
