Hi Praveen,

This was reported once before with Open Source Scalr 5.11.22 running on 
Centos7 as described in this discussion post 
<https://groups.google.com/d/msg/scalr-discuss/YurtSBhRUdU/wOHx58EyAAAJ>.  
Can you confirm your Scalr server OS? 

Many thanks,
Wm. Marc O'Brien
Scalr Technical Support

On Wednesday, November 30, 2016 at 7:49:29 AM UTC-7, praveen gogula wrote:
>
> Hello,
>
> I'm trying to Integrate Azure public cloud with Scalr and made some 
> configuration changes like adding Azure "app_client_id,  app_secret_key " 
> in scalr-server.rb file. After saving this changes, i'm trying to run the 
> reconfiguration command "sudo /opt/scalr-server/bin/scalr-server-ctl 
> reconfigure" for reload/restart the services/components. But in doing so I 
> ran into an error " Error executing action `start` on resource 
> 'supervisor_service[service-analytics_poller]". So can any one from the 
> other end help me out please.
>
>
> *Error Details :*
> RuntimeError
>     ------------
>     Supervisor service service-analytics_poller was unable to be started
>     
>     Cookbook Trace:
>     ---------------
>     
> /opt/scalr-server/embedded/cookbooks/supervisor/providers/service.rb:49:in 
> `block (2 levels) in class_from_file'
>     
> /opt/scalr-server/embedded/cookbooks/supervisor/providers/service.rb:47:in 
> `block in class_from_file'
>     
>     Resource Declaration:
>     ---------------------
>     # In 
> /opt/scalr-server/embedded/cookbooks/scalr-server/recipes/group_service_always_post.rb
>     
>       5:   supervisor_service name do
>       6:     command         "#{bin_dir_for node, 
> 'service'}/scalrpy_proxy" \
>       7:                     " #{run_dir_for node, 
> 'service'}/#{svc[:name]}.pid" \
>       8:                     " 
> #{node[:scalr_server][:install_root]}/embedded/bin/python" \
>       9:                     " #{scalr_bundle_path 
> node}/app/python/scalrpy/#{svc[:service_module]}.py" \
>      10:                     " --pid-file=#{run_dir_for node, 
> 'service'}/#{svc[:name]}.pid" \
>      11:                     " --log-file=#{log_dir_for node, 
> 'service'}/python-#{svc[:name]}.log" \
>      12:                     " --user=#{node[:scalr_server][:app][:user]}" 
> \
>      13:                     " 
> --group=#{node[:scalr_server][:app][:user]}" \
>      14:                     " --config=#{scalr_bundle_path 
> node}/app/etc/config.yml" \
>      15:                     ' --verbosity=INFO' \
>      16:                     " #{svc[:service_extra_args]}" \
>      17:                     # Note: 'start' is added by the proxy.
>      18:     stdout_logfile  "#{log_dir_for node, 
> 'supervisor'}/#{name}.log"
>      19:     stderr_logfile  "#{log_dir_for node, 
> 'supervisor'}/#{name}.err"
>      20:     autostart       true
>      21:     action          [:enable, :start]
>      22:     subscribes      :restart, 'file[scalr_config]' if 
> should_restart
>      23:     subscribes      :restart, 'file[scalr_code]' if should_restart
>      24:     subscribes      :restart, 'file[scalr_cryptokey]' if 
> should_restart
>      25:     subscribes      :restart, 'file[scalr_id]' if should_restart
>      26:     subscribes      :restart, 'user[scalr_user]' if should_restart
>      27:   end
>      28: end
>     
>     Compiled Resource:
>     ------------------
>     # Declared in 
> /opt/scalr-server/embedded/cookbooks/scalr-server/recipes/group_service_always_post.rb:5:in
>  
> `block in from_file'
>     
>     supervisor_service("service-analytics_poller") do
>       action [:enable, :start]
>       updated true
>       retries 0
>       retry_delay 2
>       default_guard_interpreter :default
>       declared_type :supervisor_service
>       cookbook_name :"scalr-server"
>       recipe_name "group_service_always_post"
>       command "/opt/scalr-server/libexec/service/scalrpy_proxy 
> /opt/scalr-server/var/run/service/analytics_poller.pid 
> /opt/scalr-server/embedded/bin/python 
> /opt/scalr-server/embedded/scalr/app/python/scalrpy/analytics_poller.py 
> --pid-file=/opt/scalr-server/var/run/service/analytics_poller.pid 
> --log-file=/opt/scalr-server/var/log/service/python-analytics_poller.log 
> --user=scalr-app --group=scalr-app 
> --config=/opt/scalr-server/embedded/scalr/app/etc/config.yml 
> --verbosity=INFO "
>       stdout_logfile 
> "/opt/scalr-server/var/log/supervisor/service-analytics_poller.log"
>       stderr_logfile 
> "/opt/scalr-server/var/log/supervisor/service-analytics_poller.err"
>       autostart true
>       startsecs 1
>       service_name "service-analytics_poller"
>       process_name "%(program_name)s"
>       numprocs 1
>       numprocs_start 0
>       priority 999
>       autorestart :unexpected
>       startretries 3
>       exitcodes [0, 2]
>       stopsignal :TERM
>       stopwaitsecs 10
>       stdout_logfile_maxbytes "50MB"
>       stdout_logfile_backups 10
>       stdout_capture_maxbytes "0"
>       stderr_logfile_maxbytes "50MB"
>       stderr_logfile_backups 10
>       stderr_capture_maxbytes "0"
>       serverurl "AUTO"
>     end
>     
>
> Running handlers:
> [2016-11-30T09:37:25-05:00] ERROR: Running exception handlers
>   - Raven::Chef::SentryHandler
> Running handlers complete
> [2016-11-30T09:37:26-05:00] ERROR: Exception handlers complete
> [2016-11-30T09:37:26-05:00] FATAL: Stacktrace dumped to 
> /opt/scalr-server/embedded/cookbooks/cache/chef-stacktrace.out
> Chef Client failed. 53 resources updated in 10.841172558 seconds
> [2016-11-30T09:37:26-05:00] ERROR: 
> supervisor_service[service-analytics_poller] 
> (scalr-server::group_service_always_post line 5) had an error: 
> RuntimeError: Supervisor service service-analytics_poller was unable to be 
> started
> [2016-11-30T09:37:26-05:00] FATAL: Chef::Exceptions::ChildConvergeError: 
> Chef run process exited unsuccessfully (exit code 1)
>
>

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