Hi Austin,

First step is to investigate the Agent logs on the instance.  Can you SSH 
in to that instance, gather, and provide the following logs:

/var/log/scalarizr.log
/var/log/scalarizr_debug.log
/var/log/scalarizr_update.log

Many thanks,
Wm. Marc O'Brien
Scalr Technical Support


On Saturday, December 3, 2016 at 3:51:35 AM UTC-7, [email protected] wrote:
>
> Hi,
>
> I have created a new farm  in Scalr and the only server in it is hung on 
> "Initialization" state. The progress state is with the message "Wait for 
> Agent HostInit phase to complete".
> The security group for the instances has required ports opened.
> What possibly could be the reason for this ?
>
> Attached below are the screenshots 
>
>
> Regards
> Austin
>  
>

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