Hi Marc,
 Actually it got resolved after some upgradation I had done with python
7.2.6.
Thankyou for you support.

And Can you help me with mysql, how can I access the tables inside "Scalr"
database ,like by connecting to mysql with root and password . I have a
usecase in which I need data that scalr saves in scalr database - main
database.

Thankyou

Shashi Bhushan

On Jan 31, 2017 11:54 PM, "Marc O'Brien" <[email protected]> wrote:

> Hi Shashi,
>
> It looks like this is related to a bug that was resolved in Scalr 6.0.1.
> This explains why we see the issue with Open Source Scalr but not on Hosted
> Scalr, which uses the latest version of Scalr.  Apologies for the
> confusion.  You will need to wait for a future update to Open Source Scalr,
> continue with Hosted Scalr, or begin a discussion with our Sales team about
> Enterprise Scalr if that would be a better fit for you.  Please let us know
> if you have any further questions or troubles and we will do our best to
> lend a hand.
>
> Many thanks,
> Wm. Marc O'Brien
> Scalr Technical Support
>
> On Tuesday, January 31, 2017 at 2:53:44 AM UTC-7, Shashi Bhushan wrote:
>>
>>
>> Hi Marc,
>>
>> The issue is with the webhooks I am using with my opensource version of
>> scalr , same webhook is working with the hosted version.
>>
>> This is the error log I am getting while firing an event to get stored in
>> service now .
>>
>> *[31/Jan/2017 09:36:01][       dbqueue_event][ 30108]      ERROR Unable
>> to process webhook: 2F65AE0FB32B429B87952079F03107B8, reason: <type
>> 'exceptions.TypeError'> __init__() got an unexpected keyword argument
>> 'server_hostname'*
>>
>>
>> Thankyou,
>>
>> Shashi Bhushan
>>
>> On Monday, January 30, 2017 at 10:34:54 PM UTC+5:30, Marc O'Brien wrote:
>>>
>>> Hi Shashi,
>>>
>>> Can you please provide details on the failure you are experiencing?
>>> Error logs or messages from the UI may be helpful.
>>>
>>> Many thanks,
>>> Wm. Marc O'Brien
>>> Scalr Technical Support
>>>
>>>
>>> On Monday, January 30, 2017 at 6:13:35 AM UTC-7, Shashi Bhushan wrote:
>>>>
>>>> Hi ,
>>>> I am currently working on scalr (open source) to create a demo for some
>>>> usecases to our customers, and for that I need to integrate our service now
>>>> portal with Scalr.
>>>>
>>>> I followed this tutorial :  https://scalr-wiki.atlassian.
>>>> net/wiki/display/docs/Send+Scalr+events+to+ServiceNow+using+Lambda
>>>>
>>>> but whenever I am testing it to save events into service now tables its
>>>> showing failed error.
>>>>
>>>>
>>>> I have tested my lambda function and API Gateway in AWS , and when I
>>>> Assign payload manually its getting saved in Service now , but from scalr
>>>> its getting failed.
>>>>
>>>> Then I tried the same process with the* hosted scalr account* with
>>>> same lambda function and same API gateway just by creating a new endpoint ,
>>>> And this time it was completed successfully and saved into the table I
>>>> created in Service now.
>>>>
>>>> If anybody else had same issue kindly help.
>>>>
>>>> Thankyou
>>>>
>>>>
>>>> Shashi Bhushan
>>>>
>>> --
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