Hi Khuong,

Thank you for the inquiry.  Although it may seem that there is a 
correlation between your peak workload and unexpected scaling behavior in 
Scalr, there is not yet enough information to draw this conclusion.   The 
following steps will help you to isolate the behavior:

1.   Examine the agent communication errors.  Was this a temporary network 
connectivity loss, or are the errors persisting?  What are the contents of 
the agent logs on the instances within:
/var/log/scalarizr.log
/var/log/scalarizr_debug.log
/var/log/scalarizr_update.log

2.  Confirm your autoscaling rules are configured correctly.  Configuring 
your Min/Max server counts will establish your scaling boundries, but you 
must still define scaling rules that will trigger scale up/down at the 
appropriate intervals.

3.  Once scaling rules are confirmed, validate the correct scaling 
decisions are being made based on your entries in the System Logs tab 
within the Scalr UI.

This should help to better explain the context of the behavior you are 
seeing and should help uncover any errors or issues with configuration.  By 
the way, welcome to the Scalr Open Source community! We're excited to have 
you join us.

Many thanks,
Wm. Marc O'Brien
Scalr Technical Support

On Tuesday, May 23, 2017 at 9:20:07 AM UTC-6, Khuong Nguyen Duy wrote:
>
> Hi Forks,
>
> When we put a lot of load to the AWS EC2 instances managed by scalr. 
> The scalr agents were unreachable. At that time, Scalr can't scale the 
> system out although I set min = 2 and max=4.
> My question is how can we force Scalr scales the system out in this case.
>
>
> Thanks & Regards,
> Khuong
>

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