On 3/20/17 2:44 PM, [email protected] wrote:
> There are several items that are showing failures in spite of remediation. 
> Where is the best place to search/file findings such as these. As an example, 
> the scan fails even though the boot loader password is enabled and the root 
> user is not listed.

Depends :)

If using RHEL + scap-security-guide, you can absolutely open customer
support tickets. Those carry official customer service SLAs to track
your issue to resolution. Here's the link:

https://access.redhat.com/support/cases/#/case/new

If using upstream, then GitHub Issues or the mailing list are your best
bet. This mailing list also has a broad user community who may have
encountered your problem and can share their experiences. But keep in
mind there are no formal SLAs.

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