STS Circle at Harvard
[cid:[email protected]]
Rajesh Veeraraghaven
UC Berkeley/Harvard Berkman Center

on

The Politics of Openness: Technology, Corruption and Participation in Indian 
Public Employment

Monday, April 20
12:15-2:00 pm
K262, the Bowie-Vernon Room, Knafel Building, CGIS, 1737 Cambridge Street

[cid:[email protected]]

Lunch is provided if you RSVP.
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Abstract:   This talk examines the attempted use of Information and 
Communication Technologies (ICT) to eliminate corruption within a bureaucracy 
in the Indian state of Andhra Pradesh. The government project takes place 
within the context of India's National Rural Employment Guarantee Scheme 
(NREGA), which aims to support India's poorest citizens by guaranteeing a 
minimum level of employment for rural families. In this initiative, the senior 
bureaucrats built a digital network to curb corruption at the “last mile.” By 
increasing the visibility and by controlling the “micro-practices” of the work 
done by lower-level bureaucrats, this digital system allowed higher-level 
bureaucrats to exercise more control remotely, bypassing the existing “chain of 
command” form of control and reducing corruption. Ideally, the system was 
imagined to centralize power through technology in order to eliminate powers of 
discretion at the lower-levels of the bureaucracy. What my fieldwork revealed, 
however, was a constant struggle to control the digital system: the lower-level 
bureaucrats found creative ways to thwart the intentions of the higher-level 
bureaucrats. Agency was not removed from local politics; instead it was 
constantly renegotiated through efforts by local politicians and local 
bureaucrats on the one side and higher-level administrators on the other to 
control the technological instruments of surveillance. The struggle over 
surveillance is not the "Scottian" state against citizen but contestation 
within a divided state. ICT did reduce corruption and created a more “Weberian” 
bureaucracy but only up to a point. Local actors managed to defend their power 
and some of their ability to extract rents in the last mile. The struggle 
continues, on the new digital terrain.

Biography:  Rajesh Veeraraghavan is a Ph.D. candidate at the School of 
Information, UC Berkeley and a fellow at the Berkman Center for Internet 
society at Harvard. He studies how information and communication technology 
(ICT) is used in practice to regulate economic, social and political 
relationships. Rajesh questions the widespread belief that information 
technology can be used to "solve" either development or governance "problems," 
both by engaging in activism involving technological interventions and by using 
empirical methods to critically examine claims about the impact of ICT in 
governance. For more go to http://ischool.berkeley.edu/~rajesh




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