System Error
A system error has occurred.
If this problem persists - please notify your JIRA administrator of this problem.
If you are an administrator, please try submitting this problem via the Support Request Page
Else, please create a support issue on our support system at
http://support.atlassian.com
with the following information:
- a description of your problem
- cut & paste the error and system information found below
- attach the application server log file ( /usr/local/tomcat/tomcat-jira-3.9.1/bin/atlassian-jira.log
)
Cause:
java.lang.NullPointerException
Stack Trace: [hide]
java.lang.NullPointerException
Referer URL:
Unknown
Build Information:
Uptime: N/A
Edition: Enterprise
Version: 3.9.1
Build Number: 234
Atlassian Partner: null
Installation Type: JIRA Standalone
Server ID: A5KQ-2QAV-T4JA-FDED
Server Information:
Application Server: Apache Tomcat/5.5.20
Servlet Version: 2.4
File Paths:
Location of entityengine.xml: file:/usr/local/tomcat/tomcat-jira-3.9.1/atlassian-jira/WEB-INF/classes/entityengine.xml
Location of atlassian-jira.log: /usr/local/tomcat/tomcat-jira-3.9.1/bin/atlassian-jira.log
Memory Information:
Total Memory: 727 MB
Free Memory: 106 MB
Used Memory: 621 MB
System Information:
System Date: Friday, 27 Jul 2007
System Time: 08:28:43
Current Working Directory: /usr/local/tomcat/tomcat-jira-3.9.1/bin
Java Version: 1.6.0
Java Vendor: Sun Microsystems Inc.
JVM Version: 1.0
JVM Vendor: Sun Microsystems Inc.
JVM Implementation Version: 1.6.0-b105
Java Runtime: Java(TM) SE Runtime Environment
Java VM: Java HotSpot(TM) Server VM
User Name: jira
User Timezone: US/Pacific
User Locale: English (United States)
System Encoding: UTF-8
Operating System: Linux 2.6.15-28-686
OS Architecture: i386
Application Server Container:
Database type: postgres72
Database JNDI address: java:comp/env/jdbc/JiraDS
Database URL: Hidden
Database version: 8.0.7
Database driver: PostgreSQL Native Driver PostgreSQL 8.0 JDBC3 with SSL (build 318)
External user management: OFF
Request Information:
- Request URL: https://issues.apache.org/jira/500page.jsp
- Scheme: https
- Server: issues.apache.org
- Port: 443
- URI: /jira/500page.jsp
- Context Path: /jira
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String:
Request Attributes
- javax.servlet.forward.request_uri : /jira/secure/CreateIssue.jspa
- javax.servlet.forward.context_path : /jira
- javax.servlet.forward.servlet_path : /secure/CreateIssue.jspa
- javax.servlet.forward.path_info : /500page.jsp
- com.atlassian.jira.web.filters.gzip.GzipFilter_already_filtered : true
- os_securityfilter_already_filtered : true
- jira.webwork.cleanup : false
- atlassian.core.seraph.original.url : /secure/CreateIssue.jspa
- javax.servlet.error.status_code : 500
- javax.servlet.error.servlet_name : action
- javax.servlet.request.key_size : 256
- loginfilter.already.filtered : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- jira.webwork.generic.dispatcher : [EMAIL PROTECTED]
- com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true
- javax.servlet.request.ssl_session : 7F5F222A71C8FB2F3E3895F3D60DBC56A0435DECFB45AE57F05EE77C8FFEC14F
- javax.servlet.error.message :
- webwork.result : Value stack
===========
===========
- __sitemesh__filterapplied : true
- javax.servlet.request.cipher_suite : DHE-RSA-AES256-SHA
- javax.servlet.error.exception : javax.servlet.ServletException
- com.atlassian.jira.web.filters.RequestCleanupFilter_already_filtered : true
- javax.servlet.error.request_uri : /jira/secure/CreateIssue.jspa
Request Logging
0 log statements generated by this request:
Listeners
- Email Listener (com.atlassian.jira.event.listeners.mail.MailListener)
- Issue Cache Listener (com.atlassian.jira.event.listeners.cache.IssueCacheListener)
- Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
Services
- Comment from Maildir Service (com.atlassian.jira.service.services.file.FileService)
- Delay: 1
minutes
- Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
- Delay: 1
minutes
- Subversion Revision Indexing Service (com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService)
- Delay: 60
minutes
- VCS Update Service (com.atlassian.jira.service.services.vcs.VcsService)
- Delay: 99999999
minutes
Plugins
- ASF JIRA Customizations 3.5.3 -
Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Admin Menu Sections 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- Browse Project Operations Sections 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- Charting & Reporting 1.3.6 -
Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Contributions Report Plugin 1.0 -
Plugin by SourceLabs
- Enabled
- Current User Status Plugin 1.0.1 -
Plugin by SourceLabs
- Enabled
- Custom Field Types & Searchers 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- Filter List Plugin 1.0.2 -
Plugin by SourceLabs
- Enabled
- Improved HTML Plugin 1.0 -
Plugin by SourceLabs
- Enabled
- Issue Operations Plugin 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- Issue Tab Panels Plugin 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- Issue Views Plugin 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- Portlets Plugin 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- Preset Filters Sections 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- Project List Plugin 1.0.1 -
Plugin by SourceLabs
- Enabled
- Project Panels Plugin 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- Project Role Actors Plugin 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- RPC JIRA Plugin 3.6 -
Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Releases Plugin 2.3 -
Plugin by SourceLabs
- Enabled
- Renderer Plugin 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- Reports Plugin 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- Search Plugin 1.0.1 -
Plugin by SourceLabs
- Enabled
- Subversion Plugin 0.9.10 -
Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Top Navigation Bar Sections 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- User Navigation Bar Sections 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- View Project Operations Sections 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- Web Resources Plugin 1.0 -
Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Webwork Plugin 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- Wiki Renderer Macros Plugin 1.0 -
Plugin by Atlassian Software Systems
- Enabled
- Workflow Plugin 1.0 -
Plugin by Atlassian Software Systems
- Enabled