2010/7/28 Gaetano Giunta <[email protected]>:
> Kristof Coomans wrote:
>>
>> Hi Bertrand
>>
>> 2010/7/28 Bertrand Dunogier<[email protected]>:
>>>
>>> 2010/7/28 Kristof Coomans<[email protected]>
>>>>
>>>> 2010/7/28 Björn Dieding<[email protected]>:
>>>>>
>>>>> I would say, they should be reopened.
>>>
>>> Well, please do, and update the affected version (see below).
>>>>
>>>>> Betreff: [Sdk-public] Valid enhancement requests / issues being closed
>>>>> in the issue tracker
>>>>>
>>>>> Hi
>>>>>
>>>>> I am quite concerned that good and valid enhancement requests / issues
>>>>> (some examples: http://issues.ez.no/IssueView.php?Id=10489,
>>>>> http://issues.ez.no/IssueView.php?Id=14199) are currently being closed
>>>>> as won't fix or invalid because there was no feedback for a while. Is
>>>>> this the current policy?
>>>>>
>>>>> Best regards
>>>>>
>>>>> Kristof
>>>>
>>>> Now I see issues being closed with this message:
>>>>
>>>> "eZ Publish has undergone a
>>>> substantial rewrite in the transition from PHP4 to PHP5, which may
>>>> invalidate old issues."
>>>>
>>>> This is IMHO a big lie. There did not happen a rewrite
>>>> (http://en.wikipedia.org/wiki/Rewrite_%28programming%29) in the
>>>> transition from PHP 4 to PHP 5.
>>>>
>>>> I understand you might want to close certain issues because you simply
>>>> don't want to implement them, but please don't hide then behind such
>>>> statements which are not correct.
>>>
>>> It's not really my role to answer that, but since we're facing an
>>> IssueGate
>>> affair here...
>>> We have 3 thousand open issues, including about 1000 that weren't updated
>>> since december 2007 (release date for 4.0). If we close all of these in
>>> an
>>> automated way, which is what we intend to do, we will be left with about
>>> 1400 issues to handle, and this is already more than we can handle.
>>> As said in the message, and that is the part I do believe you have
>>> removed
>>> when quoting us,
>>
>> I only quoted the part that really bothered me. I was myself very
>> closely involved in the process of making eZ Publish compatible with
>> PHP 5 (even initiated it in case you don't remember), and this had
>> nothing to do with a "rewrite" like it is being called in the message
>> I quoted.
>>>
>>> From the message it sounded like eZ Publish for PHP 5 has been build
>>
>> from the ground up (to quote "rewrite" from wikipedia: the act or
>> result of writing new source code to replace an existing program) and
>> therefore the issues reported are probably not valid anymore because
>> it is a new product, which is not true at all.
>>
>>> we are perfectly okay with the authors, or anyone else,
>>> re-opening the issues if they are still considered valid.
>>> Now, we perfectly know that there hasn't been a big ass rewrite of eZ
>>> Publish  since versions 3.x, but it still has undergone massive changes
>>> in
>>> many areas, and it is very likely that lots of issues are now invalid
>>
>> Massive changes only in the areas of WebDav, Mail and admin interface
>> AFAIK, up to 4.3 (in eZ Publish itself, not taking eZ Systems
>> extensions into account, the issues I am talking about have mostly
>> nothing to do with them).
>>
>>> I know some of them aren't, but if they are, just reopen them and update
>>> the
>>> affected versions.
>>
>> AFAIK regular issue reporters are not able to reopen any issue they
>> are encountering.
>> And the actual message was this:
>>
>> "open a new one against a currently supported version of eZ Publish if the
>> issue can be reproduced on a new version of eZ Publish."
>>
>> So I would have to create a new issue for what was reported before and
>> was not looked at properly by the development/support team?
>>
>> My point is that people won't bother anymore to create a new issue if
>> they reported something a long time ago and there was never payed
>> enough attention by eZ Systems to what they reported.
>>
>> Please, focus a bit more on quality than on quantity.
>
> I will not voice for any of the particular issues that have been closed in
> the past days, but setting up a script to automatically close bugs that have
> been left in 'pending for feedback' state for a certain time is a widely
> accepted practice.

Not all of the issues that were closed were "waiting for feedback" as
far as I can see.

Kristof
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