Internal API Error

2015-07-24 Thread dearaujoj
Hi Guys,

Any down issue with the API service yesterday evening ? because I 
got InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on operations that 
usually work during the afternoon.

Regards
josé

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All Api sandbox errors: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

2015-07-24 Thread Alexey Makhov
All errors in my sandbox looks like 
InternalApiError.UNEXPECTED_INTERNAL_API_ERROR instead of human readable 
error message. Production works fine.
 

 soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;
 soap:Header
 ResponseHeader xmlns=https://adwords.google.com/api/adwords/cm/v201502;
 requestId*00051b9955ce35880a0dcbcfcc06c0f9*/requestId
 serviceNameFeedMappingService/serviceName
 methodNamemutate/methodName
 operations1/operations
 responseTime2513/responseTime
 /ResponseHeader
 /soap:Header
 soap:Body
 soap:Fault
 faultcodesoap:Server/faultcodefaultstringInternalApiError.UNEXPECTED_INTERNAL_API_ERROR
  
 @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro/faultstring
 detail
 ApiExceptionFault 
 xmlns=https://adwords.google.com/api/adwords/cm/v201502;
 messageInternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
 com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro/messageApplicationException.TypeApiException/ApplicationException.Type
 errors xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; 
 xsi:type=InternalApiError
 fieldPath/fieldPath
 trigger/trigger
 errorStringInternalApiError.UNEXPECTED_INTERNAL_API_ERROR/errorString
 ApiError.TypeInternalApiError/ApiError.Type
 reasonUNEXPECTED_INTERNAL_API_ERROR/reason
 /errors
 /ApiExceptionFault
 /detail
 /soap:Fault
 /soap:Body
 /soap:Envelope


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Re: AdGroupService fields

2015-07-24 Thread Robert Olsen
Hi Anthony,
Thanks for the reply, I tried adding the Device and i can see its 
unfortunately not what i'm looking for.
I don't need which device was used to access the campaign. But how leads 
from a campaign is divided into subcategories of total leads. I've added a 
photo from one of the adgroups, we need to access the data from the 
coloumns marked with red. The problem is that it's some custom coloumns 
that has been added to the adgroup/campaign in order to see which sales 
areas the leads came from. Is there anyway to access custom coloumns from 
an adgroup or from the campaingn performance report? 

Den torsdag den 23. juli 2015 kl. 18.56.06 UTC+2 skrev Anthony Madrigal:

 Hi Robert,

 You can either the AdGroup Performance Report or Campaign Performance 
 Report and include the field Device 
 https://developers.google.com/adwords/api/docs/appendix/reports/campaign-performance-report#device.
  
 This will segment your stats based on device type (e.g. Desktop, Mobile, 
 etc). Unfortunately, this will not include stats from TV.

 Regards,
 Anthony
 AdWords API Team


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Re: AdGroupService fields

2015-07-24 Thread Robert Olsen
I finally got it ! :) 
ConversionTypeName in the campaign performance report without clicks, 
price, cpc etc. and then it works.



Den torsdag den 23. juli 2015 kl. 18.56.06 UTC+2 skrev Anthony Madrigal:

 Hi Robert,

 You can either the AdGroup Performance Report or Campaign Performance 
 Report and include the field Device 
 https://developers.google.com/adwords/api/docs/appendix/reports/campaign-performance-report#device.
  
 This will segment your stats based on device type (e.g. Desktop, Mobile, 
 etc). Unfortunately, this will not include stats from TV.

 Regards,
 Anthony
 AdWords API Team


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Re: Error during creation of ads - CANNOT_SET_FIELD - URL - V201502

2015-07-24 Thread William Perrello
umesh - my info tells me that this change should not be necessary until the 
demise of the 201409 API which is supposed to be supported till next 
tuesday.  Did it get demised early?  

On Tuesday, July 14, 2015 at 2:11:26 PM UTC-4, Umesh Dengale wrote:

 Hello,

 Please use textAd.*setFinalUrls()* method instead of textAd.setUrl(). 
 Check out our AdTextAds 
 https://github.com/googleads/googleads-java-lib/blob/master/examples/adwords_axis/src/main/java/adwords/axis/v201502/basicoperations/AddTextAds.java
  example 
 in the Java client library. 

 Thanks,
 Umesh, AdWords API Team.


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Re: Campaign Platform Target Report Issue [Urgent]

2015-07-24 Thread Anash P. Oommen (AdWords API Team)
Folks,

We have a fix in place, it should most likely go live on Friday or Monday 
depending on when the servers are updated.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Thursday, July 23, 2015 at 5:01:28 PM UTC-4, David Kigel wrote:

 A solution for this issue will be much apreciated!

 On Thursday, July 23, 2015 at 12:19:46 PM UTC-3, Ricardo Tellechea wrote:

 +1

 On Thursday, July 23, 2015 at 10:43:32 AM UTC-3, Emmanuel Espina wrote:

 +1 same problem here

 El jueves, 23 de julio de 2015, 10:14:24 (UTC-3), Joel Cueto escribió:

 Having the same problem here. Please update!

 El jueves, 23 de julio de 2015, 10:10:31 (UTC-3), Gabriel Abadi 
 escribió:

 We are doing this request

 ?xml version=1.0 encoding=UTF-8?reportDefinition 
 xmlns:ns2=https://adwords.google.com/api/adwords/cm/v201502;
ns2:selector
   ns2:fieldsId/ns2:fields
   ns2:fieldsCampaignId/ns2:fields
   ns2:fieldsBidModifier/ns2:fields
/ns2:selector
ns2:reportNamePLATFORM/ns2:reportName
ns2:reportTypeCAMPAIGN_PLATFORM_TARGET_REPORT/ns2:reportType
ns2:dateRangeTypeALL_TIME/ns2:dateRangeType
ns2:downloadFormatGZIPPED_CSV/ns2:downloadFormat

 ns2:includeZeroImpressionstrue/ns2:includeZeroImpressions/reportDefinition


 Receiving this response:

 PLATFORM (All Time)
 Platform,Campaign ID,Bid adj.
 mobile devices with full browsers,89561553,-100%
 computers,52686153, --
 tablets with full browsers,252850473, --
 ..
 ...
 


 The id field seams to be the Device field


 On Thursday, July 23, 2015 at 10:01:30 AM UTC-3, Gabriel Abadi wrote:

 We are having the same issue

 On Saturday, July 18, 2015 at 2:19:14 PM UTC-3, Michael Buetow wrote:

 Hello,

 As of sometime 7/17/15 the Campaign Platform Target Report 
 https://developers.google.com/adwords/api/docs/appendix/reports/campaign-platform-target-report
  has 
 started returning a descriptive string for the Id column 
 https://developers.google.com/adwords/api/docs/appendix/reports/campaign-platform-target-report#id
  as 
 opposed to what was previously a number. This column is documented as
 Id

 ID of the main object of this row.
 TypeLongDisplay NamePlatformXML AttributeplatformBehaviorAttribute
 FilterableTrueSupports Zero ImpressionsTrue

 Previously

 row campaignID='' platform='30001' bidAdj='0%'/

 As of 7/17/15

 row campaignID='' platform='mobile devices with full 
 browsers' bidAdj='0%'/


 We've been pulling this report every day for a multitude of accounts 
 without trouble for the last 6 months. Can we please get additional 
 information on whether this change in value is permanent and if not how 
 soon will it be reverted. Any assistance on this matter would be 
 greatly appreciated as it is affecting all of our clients.


 Thanks!

 Michael



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Re: Google Adwords API throwing Google.Api.Ads.AdWords.Lib.AdWordsApiException ..

2015-07-24 Thread BDCoder
Confirmed -- error seemed to disappear about 20 minutes after my original 
post -- thanks !

On Friday, 24 July 2015 08:52:58 UTC-6, Umesh Dengale wrote:

 Hello,

 The above-mentioned issue is successfully resolved. Please let us know if 
 you still experience any issue.

 Thanks,
 Umesh, AdWords API Team.


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Re: Internal API Error

2015-07-24 Thread Umesh Dengale
Hi Jose,

The above-mentioned issue is successfully resolved. Please let us know if 
you still experience any issue.

Regards,
Umesh, AdWords API Team.

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Adwords conversions and Analytics goals through ConversionTrackerService

2015-07-24 Thread Tiana S.
We have an account that imported its Analytics conversion goals into 
Adwords. 
When requesting statistics we see the total includes them but when we try 
to request a list of conversions they aren't returned.

Another old topic I found about this 
(https://groups.google.com/forum/#!searchin/adwords-api/analytics$20conversions/adwords-api/dPrrhZhmLGo/9_7Z6ClK1c0J)
 
never actually confirms if they supposed to be included, but because they 
are included in the statistics this is something I would expect... 

Is this a bug, intended behavior or just not yet implemented?
Thanks!

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Re: DESTINATION_URL_REPORT erroneously returning empty reports

2015-07-24 Thread Umesh Dengale
Hi Mark,

You can export the ad statistics to excel which will have the final URL 
columns (Final URL, Mobile final URL, Tracking template etc.) in the 
AdWords product side. The finalUrls field can be selected using the value 
CreativeFinalUrls in reports (e.g. AD_PERFORMANCE_REPORT 
https://developers.google.com/adwords/api/docs/appendix/reports/ad-performance-report#creativefinalurls
). We will post an update for FINAL_URL_REPORT on our blog 
http://www.google.com/url?q=http%3A%2F%2Fgoogleadsdeveloper.blogspot.com%2Fsa=Dsntz=1usg=AFQjCNHwv1GKci0tmVJ317egsXhwEszqBw
 when 
this report is live.

Thanks,
Umesh, AdWords API Team.

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Re: Adgroup tracking templates and MISSING_TRACKING_URL_TEMPLATE_TAG

2015-07-24 Thread Dorian Kind
Hi Josh,

sorry to ressurect this thread, but I've just stumbled upon this behavior. 
We have a case where a client uses Flurry Analytics to track his app 
downloads. There's an app for Android and iOS each, and a handful of 
campaigns promoting either of the two. The tracking links coming from 
Flurry don't contain the actual App Store / Google Play link, so I presumed 
they could just set the respective tracking link on the campaign and tag 
each ad with the actual App Store or Google Play link.

Unfortunately and as explained below, that won't work as the shared 
templates must contain a final URL parameter. I suppose this means that we 
have to use the same tracking template on each iOS/Android ad, which is 
certainly doable but seems a bit excessive.
Is there any specific reasoning behind requiring {lpurl} or similar in 
shared tracking templates or is this something that might be dropped at a 
later point?

Thanks for your feedback and best regards,
Dorian

On Thursday, May 21, 2015 at 6:14:49 PM UTC+2, Josh Radcliff (AdWords API 
Team) wrote:

 Hi James,

 I spoke with our resident upgraded URLs expert, and it turns out that all 
 shared templates require *{lpurl}* or one of its variants in the 
 *trackingUrlTemplate*. By shared, I mean all templates at the account, 
 campaign, or ad group level. See the third bullet point in the Prepare 
 for Upgraded URLs section of our guide 
 https://developers.google.com/adwords/api/docs/guides/upgraded-urls#prepare_for_upgraded_urls
 .

 Sorry for the initial confusion on my part. Hope this clears things up.

 Thanks,
 Josh, AdWords API Team

 On Wednesday, May 20, 2015 at 9:38:01 PM UTC-4, james wrote:

 Thanks for following up Josh.
 The most recent request ID which failed is
 00051683883f9f180ab6c8c533004b1e
  
 The error is:
 errorStringUrlError.MISSING_TRACKING_URL_TEMPLATE_TAG/errorString
 ApiError.TypeUrlError/ApiError.Type
 reasonMISSING_TRACKING_URL_TEMPLATE_TAG/reason
 For comparision an update which worked on the same adgroup is:
 0005168d889cd2a10ab63c055e003214
  
 I have full SOAP request and response to if needed.
  
 Thanks

 On Thursday, May 21, 2015 at 6:57:48 AM UTC+10, Josh Radcliff (AdWords 
 API Team) wrote:

 Hi,

 At the campaign and ad group level, you shouldn't have to include the 
 *{lpurl}* parameter or one of its variants. In fact, I just tried 
 creating a template without *{lpurl}* and it was successful.

 However, if you are setting the tracking template for a *Dynamic Search 
 Ad* or *Product Ad*, you do have to include the *{lpurl}* parameter or 
 one of its variants (see our Dynamic Search Ads guide 
 https://developers.google.com/adwords/api/docs/guides/dynamic-search-ads#creating_a_dynamic_search_ad
 ).

 If you're getting this error when trying to set the template at the 
 campaign or ad group level (or for an ad type besides *DynamicSearchAd* or 
 *ProductAd*), could you send over the *requestId* from the failed 
 request so I can investigate further?

 Thanks,
 Josh, AdWords API Team

 On Wednesday, May 20, 2015 at 9:44:17 AM UTC-4, james wrote:

 Hi,
 I am hoping that someone could point me to a clear set of rules as to 
 what is allowed in Campaign and Adgroup level tracking templates.
 From our testing it looks as if they are required to contain the 
 {lpurl} token (or one of its variants).
 I have tried other tokens: {keyword} {creative} {targetid} 
 {_customwhatever} but always fail with the 
 MISSING_TRACKING_URL_TEMPLATE_TAG error.
  
 So is this a definite rule that Adgroup/Campaign tracking templates 
 must contain {lpurl} (or one of its variants)?
  
 If so, is the complete list as shown here:
 https://support.google.com/adwords/answer/2375447?hl=en-AU
 {lpurl}
 {lpurl+2}
 {lpurl+3}
 {unescapedlpurl}
 {escapedlpurl}
 or are there others that are also allowed?



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Re: Google Adwords API throwing Google.Api.Ads.AdWords.Lib.AdWordsApiException ..

2015-07-24 Thread Umesh Dengale
Hello,

The above-mentioned issue is successfully resolved. Please let us know if 
you still experience any issue.

Thanks,
Umesh, AdWords API Team.

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Re: Error during creation of ads - CANNOT_SET_FIELD - URL - V201502

2015-07-24 Thread Umesh Dengale
Hello,

The sunset date 
https://developers.google.com/adwords/api/docs/sunset-dates for v201409 
is 07/28/2015. Above mentioned changes(Final URL) are applicable to 
V201409. Please check out the AdTextAds 
https://github.com/googleads/googleads-java-lib/blob/master/examples/adwords_axis/src/main/java/adwords/axis/v201409/basicoperations/AddTextAds.java
 example 
(v201409) in the Java client library.

Thanks,
Umesh, AdWords API Team.

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Re: Adwords conversions and Analytics goals through ConversionTrackerService

2015-07-24 Thread Anthony Madrigal
Hello Tiana,

Are you using AdWords API while trying to request these stats? If so, could 
you please *Reply privately to author *you SOAP XML request and the 
downloaded report?

Thanks,
Anthony
AdWords API Team

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Re: Remove operation for Bid Modifiers causes strange value

2015-07-24 Thread Umesh Dengale
Hello,

Could you provide SOAP request and response log? It will help us to look 
into more details.

Thanks,
Umesh, AdWords API Team.

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Re: updating ip exclusion list

2015-07-24 Thread Umesh Dengale
Hello,

You can use SET operator (for the mutate operation) to update existing 
exclude IP addresses ( Which will remove existing IP address and set the 
new IP address to exclude provided by SET operator).
The MutateJobService 
https://developers.google.com/adwords/api/docs/reference/v201506/MutateJobService
 is 
used when the user wants to schedule large batches of updates to your 
AdWords campaigns as asynchronous mutate jobs. The CampaignCreterionService 
https://developers.google.com/adwords/api/docs/reference/v201506/CampaignCriterionService
 will 
be the synchronous operation. You can decide based on requirements. 
Updating one IpBlock will count as one operation 
https://developers.google.com/adwords/api/docs/ratesheet#api-operations. 

Regards,
Umesh, AdWords API Team.

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Re: AdGroupCriterion operation affecting AdGroup TargetingSettingDetail

2015-07-24 Thread Umesh Dengale
Hello,

Is the behaviour is different from what the AdWords Product side does if 
the same set of actions is performed? If yes, please provide SOAP request 
and response logs for the sequence of operations you are performing. It 
will help us to look into more details.

Regards,
Umesh, AdWords API Team.

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Re: All Api sandbox errors: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

2015-07-24 Thread Umesh Dengale
Hello,

The above-mentioned issue is successfully resolved. Please let us know if 
you still experience any issue.

Thanks,
Umesh, AdWords API Team.

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Create an exclusion list using Adwords forwarding phone number

2015-07-24 Thread Mickael cassy
Hi,

I have a website, on which is setup a google forwarding number.
I want to be able to stop displaying my search ads on people that phone the 
telephone operators (using the google forwarded number) but, that do not 
subscribe during the call.
Ideally, I want to build a system that would allows operators to flag 
customers as not interested yet. This customers would then not be 
displayed any search ads, for a period of time.

That brings 2 major questions to me :
1. Is it possible to identify the customer visiting on my website so I know 
who he is when he phones the telephone operators.
2. Can I use GCLIDs or IPs to stop the ads for these customers (using the 
offline conversions or the IP exclusions or an audience)

Micka,

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Re: AdGroupCriterion operation affecting AdGroup TargetingSettingDetail

2015-07-24 Thread Mark R
Hey Umesh,

When you add a Placement through the Targeting window of the AdWords UI, 
the radio button has Target and Bid selected even if the existing 
selection is Bid only.

Not sure if that helps...

Thanks,
Mark

On Friday, July 24, 2015 at 2:24:57 PM UTC-7, Umesh Dengale wrote:

 Hello,

 Is the behaviour is different from what the AdWords Product side does if 
 the same set of actions is performed? If yes, please provide SOAP request 
 and response logs for the sequence of operations you are performing. It 
 will help us to look into more details.

 Regards,
 Umesh, AdWords API Team.


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Test account getting INVALID_TOKEN_HEADER error

2015-07-24 Thread Andy Wallace
Ok, I've had to reset completely, on the advice of the AdWords API support 
team. I have:

1) created a brand new MCC account, and linked it to my existing MCC account
2) created a test MCC account, with a couple of users and campaigns
3) Got OAuth2 tokens while logged into this test account
4) Used the developer Token I got from the brand new MCC account

I am running my test scripts now, while logged in as the test account... 
and am getting the 

INVALID_TOKEN_HEADER error.


I am unsure how to fix this.


thanks,

andy



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Re: Create an exclusion list using Adwords forwarding phone number

2015-07-24 Thread Anthony Madrigal
Hi Micka,

This forum deals with AdWords API. Your question seems better suited for 
the AdWords Product Support Team for help. You could repost your question 
on the AdWords Product Forum https://www.en.adwords-community.com/ and 
they should be able to help.

Cheers,
Anthony
AdWords API Team

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