Re: Google Ads API V4 - Get AccountHierarchy

[Vinitha Khambadkar]

Hello Mitchell,

I have send the logs directly to  the email address mentioned. 
Waiting for a response here. Please let me know if more info needed.

Thank you,
Vinitha. 

On Friday, July 17, 2020 at 7:22:28 AM UTC-7 adsapiforumadvisor wrote:

> Hi Vinitha,
>
> If you are still having an issue with the reply privately button, please 
> send the logs directly to googleadsa...@google.com. The print statement 
> in the example should print "-"s that indicate the level of each account.
>
>
> Regards,
> Mitchell
> Google Ads API Team
>
> ref:_00D1U1174p._5004Q21mPvZ:ref
>

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Re: Google Ads API V4 - Get AccountHierarchy

[Vinitha Khambadkar]

On Thursday, July 16, 2020 at 10:29:34 AM UTC-7 Vinitha Khambadkar wrote:

> Hello Mitchell,
> Thank you for the response.
> NOTE:  *via Reply privately to author* is grayed out for me. (please 
> enable that for me as it is enabled in the browser settings)
> Some more info, As i mentioned i am using the same code from 
> https://developers.google.com/google-ads/api/docs/account-management/get-account-hierarchy#c
>  
> to retrieve all accounts info.
> But my issue is this :
>
> There are multiple accounts under my login account. and there are multiple 
> sub-accounts linked to all the accounts. I get all the clients resource 
> name as below:
> *What i get back* :  customers/*M1*/customerClients/C1 ,  
> customers/*M1*/customerClients/p1 
> or  customers/*M1*/customerClients/L1
> *What i expect/need* :  customers/M*1*/customerClients/C1, 
> customers/*C1*/customerClients/p1 
> or  customers/*y2*/customerClients/L1
>
> I need the direct parent customer info and not indirect one which straight 
> links to Login Customer.
> 
>
>
> I tried the below:
> 1)  giving a where clause to const string query = @"SELECT
> customer_client.client_customer,
> customer_client.level,
> customer_client.manager,
> customer_client.descriptive_name,
> customer_client.currency_code,
> customer_client.time_zone,
> customer_client.id,
> customer_client.resource_name
> FROM customer_client - resulted in error
> 2)  Tried giving P1 as customerId  
> PagedEnumerable response =
> googleAdsServiceClient.Search(
> customerId.ToString(),
> query,
> pageSize: PAGE_SIZE
> ); - resulted in *USER_PERMISSION_DENIED *
>
> Please let me know if you need more info on the issue..
> On Thursday, July 16, 2020 at 7:55:24 AM UTC-7 adsapiforumadvisor wrote:
>
>> Hi Vinitha,
>>
>> Thank you for reaching out. Please see here 
>> <https://developers.google.com/google-ads/api/docs/account-management/get-account-hierarchy#c>
>>  
>> for information on getting the account hierarchy. As it says, it is 
>> necessary to provide the login-customer-id as this will be the starting 
>> point for returning the accounts. The sample code runs recursively to get 
>> the accounts linked to sub-manager accounts as well. If you continue to 
>> have issues with this, please share your client customer ID and complete 
>> detailed request and response logs *via Reply privately to author *so I 
>> can further investigate the issue. You can find information on enabling 
>> logging here 
>> <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging>
>> .
>>
>> Regards,
>> Mitchell
>> Google Ads API Team
>>
>> ref:_00D1U1174p._5004Q21mPvZ:ref
>>
>

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Re: Google Ads API V4 - Get AccountHierarchy

[Vinitha Khambadkar]

Hello Mitchell,
Thank you for the response.
NOTE:  *via Reply privately to author* is grayed out for me. (please enable 
that for me as it is enabled in the browser settings)
Some more info, As i mentioned i am using the same code from 
https://developers.google.com/google-ads/api/docs/account-management/get-account-hierarchy#c
 
to retrieve all accounts info.
But my issue is this :

There are multiple accounts under my login account. and there are multiple 
sub-accounts linked to all the accounts. I get all the clients resource 
name as below:
*What i get back* :  customers/*M1*/customerClients/C1 ,  
customers/*M1*/customerClients/p1 
or  customers/*M1*/customerClients/L1
*What i expect/need* :  customers/M*1*/customerClients/C1, 
customers/*C1*/customerClients/p1 
or  customers/*y2*/customerClients/L1

I need the direct parent customer info and not indirect one which straight 
links to Login Customer.



I tried the below:
1)  giving a where clause to const string query = @"SELECT
customer_client.client_customer,
customer_client.level,
customer_client.manager,
customer_client.descriptive_name,
customer_client.currency_code,
customer_client.time_zone,
customer_client.id,
customer_client.resource_name
FROM customer_client - resulted in error
2)  Tried giving P1 as customerId  PagedEnumerable response =
googleAdsServiceClient.Search(
customerId.ToString(),
query,
pageSize: PAGE_SIZE
); - resulted in *USER_PERMISSION_DENIED *

Please let me know if you need more info on the issue..
On Thursday, July 16, 2020 at 7:55:24 AM UTC-7 adsapiforumadvisor wrote:

> Hi Vinitha,
>
> Thank you for reaching out. Please see here 
> 
>  
> for information on getting the account hierarchy. As it says, it is 
> necessary to provide the login-customer-id as this will be the starting 
> point for returning the accounts. The sample code runs recursively to get 
> the accounts linked to sub-manager accounts as well. If you continue to 
> have issues with this, please share your client customer ID and complete 
> detailed request and response logs *via Reply privately to author *so I 
> can further investigate the issue. You can find information on enabling 
> logging here 
> 
> .
>
> Regards,
> Mitchell
> Google Ads API Team
>
> ref:_00D1U1174p._5004Q21mPvZ:ref
>

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-- 
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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Google Ads API V4 - Get AccountHierarchy

[Vinitha Khambadkar]

Hello ,

I am using the .net version of the code to fetch all Clients at all levels 
using the query below
const string query = @"SELECT
customer_client.client_customer,
customer_client.level,
customer_client.manager,
customer_client.descriptive_name,
customer_client.currency_code,
customer_client.time_zone,
customer_client.id,
customer_client.resource_name
FROM customer_client
WHERE
customer_client.level <= 3";
Successfully i get a list but it is flat with all clients at different 
levels.
My issue is i need to hierarchically create a tree with different levels. I 
need to know the clients that have level 2 is linked to which client on 
level1.

I tried using CustomerClientLink but if i provide a customer ID other than 
Login_CustomerId it throws USER_PERMISSION_DENIED exception. (FYI- this was 
not the behaviour with V2 version as i was previously using.) Please advise.

Thank you,
Vinitha.

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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