Re: CriterionPolicyError for PolicyName 'trademark'?

2010-07-15 Thread AdWords API Advisor
Hi,

I don't have any information about why that specif term is being
flagged.  Questions about general AdWords policies should be posted to
the AdWords forum:

  http://www.google.com/support/forum/p/AdWords

As I mentioned previously, if the policy error can be exempted then
you can add an exemption request to your operation to allow the
keyword to be added.  It will then go through a more thorough review
process to determine if it meets the policy guidelines.

Best,
- Eric

On Jul 14, 7:30 pm, ojak  wrote:
> Received a CriterionPolicyError for a 'trademark' violation with the
> trigger 'Sony' on 'operations[29].operand.criterion.text'
>
> The 'operations[29].operand.criterion.text' is set to "Sony 5.25 inch
> Rewritable".
>
> I don't see any rules prohibiting brands that are qualified with other
> generic terms, such as in this case.  Moreover, we have plenty of
> other terms that include "Sony" that are not being flagged.  The link
> from the Terms and Conditions policies page 
> athttp://www.google.com/intl/en/permissions/guidelines.htmlsays to "Use
> a generic term following the trademark, for example: GOOGLE search
> engine, Google search, GOOGLE web search", which appears to be what
> we're doing.
>
> Is there some other policy at work here that we need to obey?  Could
> it be a regex/matching issue with the numbers '5.25' that immediately
> follow the term 'Sony'?  Any guidance would be great.
>
> Thx.
>
> On Jul 12, 3:48 pm, AdWords API Advisor 
> wrote:
>
>
>
> > Hi,
>
> > Information about trademark policies is available here:
>
> >  http://adwords.google.com/support/aw/bin/static.py?hl=en&topic=28426&;...
>
> > If the error has the isExemptable set to true than you can create an
> > ExemptionRequest for the keyword that you can attach to the ADD
> > operation:
>
> >  http://code.google.com/apis/adwords/v2009/docs/reference/AdGroupCrite...
>
> > Best,
> > - Eric Koleda, AdWords API Team
>
> > On Jul 11, 10:38 pm, ojak  wrote:
>
> > > What causes a CriterionPolicyError for PolicyName 'trademark' and
> > > where are the criteria documented that tell us what to avoid?
>
> > > Thanks!

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Re: CriterionPolicyError for PolicyName 'trademark'?

2010-07-14 Thread ojak
Received a CriterionPolicyError for a 'trademark' violation with the
trigger 'Sony' on 'operations[29].operand.criterion.text'

The 'operations[29].operand.criterion.text' is set to "Sony 5.25 inch
Rewritable".

I don't see any rules prohibiting brands that are qualified with other
generic terms, such as in this case.  Moreover, we have plenty of
other terms that include "Sony" that are not being flagged.  The link
from the Terms and Conditions policies page at
http://www.google.com/intl/en/permissions/guidelines.html says to "Use
a generic term following the trademark, for example: GOOGLE search
engine, Google search, GOOGLE web search", which appears to be what
we're doing.

Is there some other policy at work here that we need to obey?  Could
it be a regex/matching issue with the numbers '5.25' that immediately
follow the term 'Sony'?  Any guidance would be great.

Thx.


On Jul 12, 3:48 pm, AdWords API Advisor 
wrote:
> Hi,
>
> Information about trademark policies is available here:
>
>  http://adwords.google.com/support/aw/bin/static.py?hl=en&topic=28426&;...
>
> If the error has the isExemptable set to true than you can create an
> ExemptionRequest for the keyword that you can attach to the ADD
> operation:
>
>  http://code.google.com/apis/adwords/v2009/docs/reference/AdGroupCrite...
>
> Best,
> - Eric Koleda, AdWords API Team
>
> On Jul 11, 10:38 pm, ojak  wrote:
>
> > What causes a CriterionPolicyError for PolicyName 'trademark' and
> > where are the criteria documented that tell us what to avoid?
>
> > Thanks!
>
>

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Re: CriterionPolicyError for PolicyName 'trademark'?

2010-07-14 Thread ojak
Received a CriterionPolicyError for a 'trademark' violation with the
trigger 'Sony' on 'operations[29].operand.criterion.text'

The 'operations[29].operand.criterion.text' is set to "Sony 5.25 inch
Rewritable".  That should be fine according to the trademark policies
at http://www.google.com/intl/en/permissions/guidelines.html ?  The
trademark guidelines say to "Use a generic term following the
trademark, for example: GOOGLE search engine, Google search, GOOGLE
web search", which appears to be what we're doing?

Is there some other policy at work here that we need to obey?  Any
ideas?

Thx.



On Jul 12, 3:48 pm, AdWords API Advisor 
wrote:
> Hi,
>
> Information about trademark policies is available here:
>
>  http://adwords.google.com/support/aw/bin/static.py?hl=en&topic=28426&;...
>
> If the error has the isExemptable set to true than you can create an
> ExemptionRequest for the keyword that you can attach to the ADD
> operation:
>
>  http://code.google.com/apis/adwords/v2009/docs/reference/AdGroupCrite...
>
> Best,
> - Eric Koleda, AdWords API Team
>
> On Jul 11, 10:38 pm, ojak  wrote:
>
> > What causes a CriterionPolicyError for PolicyName 'trademark' and
> > where are the criteria documented that tell us what to avoid?
>
> > Thanks!
>
>

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http://groups.google.com/group/adwords-api
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Re: CriterionPolicyError for PolicyName 'trademark'?

2010-07-12 Thread AdWords API Advisor
Hi,

Information about trademark policies is available here:

  
http://adwords.google.com/support/aw/bin/static.py?hl=en&topic=28426&guide=28423&page=guide.cs

If the error has the isExemptable set to true than you can create an
ExemptionRequest for the keyword that you can attach to the ADD
operation:

  
http://code.google.com/apis/adwords/v2009/docs/reference/AdGroupCriterionService.ExemptionRequest.html

Best,
- Eric Koleda, AdWords API Team

On Jul 11, 10:38 pm, ojak  wrote:
> What causes a CriterionPolicyError for PolicyName 'trademark' and
> where are the criteria documented that tell us what to avoid?
>
> Thanks!

-- 
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CriterionPolicyError for PolicyName 'trademark'?

2010-07-11 Thread ojak
What causes a CriterionPolicyError for PolicyName 'trademark' and
where are the criteria documented that tell us what to avoid?

Thanks!

-- 
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Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
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