Re: Unable to access some authorized clients
Hi Daniel, If you simply want to know which customer ID is associated with the OAuth credentials of the request, then you can issue a CustomerService.get https://developers.google.com/adwords/api/docs/reference/v201409/CustomerService#get *without* specifying the clientCustomerId https://developers.google.com/adwords/api/docs/guides/soap#clientCustomerId SOAP header. The customerId on the returned Customer object https://developers.google.com/adwords/api/docs/reference/v201409/CustomerService.Customer#customerId will contain the ID of the OAuth account's AdWords account. Cheers, Josh, AdWords API Team On Friday, March 6, 2015 at 4:40:40 AM UTC-5, d...@adservice.com wrote: Hi Josh, Thank you for clarifying that for me, what i am trying to do with it is get the customerId to display for the user, so they can see which adword account has been connected, can you maybe point me in the right direction for which API function to use for that, so it works for all accounts? I verify that the credentials i am using in the request produce an empty response for accounts that are not linked to MCCs. :) Thanks, Daniel On Thursday, March 5, 2015 at 8:29:34 PM UTC+1, Josh Radcliff (AdWords API Team) wrote: Hi Danial, Thanks for sending over the samples. I was finally able to reproduce this behavior by using OAuth credentials for an account *without an associated MCC*. Could you verify that the credentials you are using in the request that produces an empty response are for an account that is not linked to any MCCs? Although this isn't totally intuitive, it is expected behavior. ManagedCustomerService https://developers.google.com/adwords/api/docs/reference/v201409/ManagedCustomerService is meant for working with accounts in an MCC hierarchy, so it won't return any information for a standalone account that's not under any MCCs. Thanks, Josh, AdWords API Team On Thursday, March 5, 2015 at 4:44:53 AM UTC-5, d...@adservice.com wrote: Here are the logs for a request which doesn't return anything, and a request which returns the expected. aw_api_lib.log [04 Mar 2015 14:53:07,766 - INFO ] auth=OAuth client_id= service=ManagedCustomerService method=get response_time=287 request_id=00051076c55f2a980adb476ad3005763 operations=1 is_fault=no [04 Mar 2015 15:04:48,601 - INFO ] auth=OAuth client_id= service=ManagedCustomerService method=get response_time=265 request_id=00051076ef21ac210adb476ad3005763 operations=1 is_fault=no soap_xml.log [04 Mar 2015 14:53:07,022 - INFO ] Outgoing Request: ?xml version=1.0 ?SOAP-ENV:Envelope xmlns:SOAP-ENV= http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsi= http://www.w3.org/2001/XMLSchema-instance; SOAP-ENV:HeaderRequestHeader xmlns= https://adwords.google.com/api/adwords/mcm/v201406;developerToken xmlns=https://adwords.google.com/api/adwords/cm/v201406;REDACTED/developerTokenuserAgent xmlns=https://adwords.google.com/api/adwords/cm/v201406;./ get_account_hierarchy.pl (AwApi-Perl/3.1.1, Common-Perl/3.1.1, SOAP-WSDL/v3.002, libwww-perl/6.06, perl/5.018002)/userAgentvalidateOnly xmlns=https://adwords.google.com/api/adwords/cm/v201406;false/validateOnlypartialFailure xmlns=https://adwords.google.com/api/adwords/cm/v201406;false/partialFailure/RequestHeader/SOAP-ENV:HeaderSOAP-ENV:Bodyget xmlns=https://adwords.google.com/api/adwords/mcm/v201406;serviceSelectorfields xmlns=https://adwords.google.com/api/adwords/cm/v201406;Name/fieldsfields xmlns=https://adwords.google.com/api/adwords/cm/v201406 CustomerId/fields/serviceSelector/get/SOAP-ENV:Body/SOAP-ENV:Envelope [04 Mar 2015 14:53:07,717 - INFO ] Incoming response: soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;soap:HeaderResponseHeader xmlns:ns2=https://adwords.google.com/api/adwords/cm/v201406; xmlns= https://adwords.google.com/api/adwords/mcm/v201406;ns2:requestId00051076c55f2a980adb476ad3005763/ns2:requestIdns2:serviceNameManagedCustomerService/ns2:serviceNamens2:methodNameget/ns2:methodNamens2:operations1/ns2:operationsns2:responseTime287/ns2:responseTime/ResponseHeader/soap:Headersoap:BodygetResponse xmlns=https://adwords.google.com/api/adwords/mcm/v201406; xmlns:ns2= https://adwords.google.com/api/adwords/cm/v201406 rvalns2:totalNumEntries0/ns2:totalNumEntriesns2:Page.TypeManagedCustomerPage/ns2:Page.Type/rval/getResponse/soap:Body/soap:Envelope [04 Mar 2015 15:04:46,735 - INFO ] Outgoing Request: ?xml version=1.0 ?SOAP-ENV:Envelope xmlns:SOAP-ENV= http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsi= http://www.w3.org/2001/XMLSchema-instance; SOAP-ENV:HeaderRequestHeader xmlns= https://adwords.google.com/api/adwords/mcm/v201406;developerToken xmlns=https://adwords.google.com/api/adwords/cm/v201406;REDACTED/developerTokenuserAgent xmlns=https://adwords.google.com/api/adwords/cm/v201406;./ get_account_hierarchy.pl (AwApi-Perl/3.1.1, Common-Perl/3.1.1, SOAP-WSDL/v3.002,
Re: Unable to access some authorized clients
Hi Josh, Thank you for clarifying that for me, what i am trying to do with it is get the customerId to display for the user, so they can see which adword account has been connected, can you maybe point me in the right direction for which API function to use for that, so it works for all accounts? I verify that the credentials i am using in the request produce an empty response for accounts that are not linked to MCCs. :) Thanks, Daniel On Thursday, March 5, 2015 at 8:29:34 PM UTC+1, Josh Radcliff (AdWords API Team) wrote: Hi Danial, Thanks for sending over the samples. I was finally able to reproduce this behavior by using OAuth credentials for an account *without an associated MCC*. Could you verify that the credentials you are using in the request that produces an empty response are for an account that is not linked to any MCCs? Although this isn't totally intuitive, it is expected behavior. ManagedCustomerService https://developers.google.com/adwords/api/docs/reference/v201409/ManagedCustomerService is meant for working with accounts in an MCC hierarchy, so it won't return any information for a standalone account that's not under any MCCs. Thanks, Josh, AdWords API Team On Thursday, March 5, 2015 at 4:44:53 AM UTC-5, d...@adservice.com wrote: Here are the logs for a request which doesn't return anything, and a request which returns the expected. aw_api_lib.log [04 Mar 2015 14:53:07,766 - INFO ] auth=OAuth client_id= service=ManagedCustomerService method=get response_time=287 request_id=00051076c55f2a980adb476ad3005763 operations=1 is_fault=no [04 Mar 2015 15:04:48,601 - INFO ] auth=OAuth client_id= service=ManagedCustomerService method=get response_time=265 request_id=00051076ef21ac210adb476ad3005763 operations=1 is_fault=no soap_xml.log [04 Mar 2015 14:53:07,022 - INFO ] Outgoing Request: ?xml version=1.0 ?SOAP-ENV:Envelope xmlns:SOAP-ENV= http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsi= http://www.w3.org/2001/XMLSchema-instance; SOAP-ENV:HeaderRequestHeader xmlns= https://adwords.google.com/api/adwords/mcm/v201406;developerToken xmlns=https://adwords.google.com/api/adwords/cm/v201406;REDACTED/developerTokenuserAgent xmlns=https://adwords.google.com/api/adwords/cm/v201406;./ get_account_hierarchy.pl (AwApi-Perl/3.1.1, Common-Perl/3.1.1, SOAP-WSDL/v3.002, libwww-perl/6.06, perl/5.018002)/userAgentvalidateOnly xmlns=https://adwords.google.com/api/adwords/cm/v201406;false/validateOnlypartialFailure xmlns=https://adwords.google.com/api/adwords/cm/v201406;false/partialFailure/RequestHeader/SOAP-ENV:HeaderSOAP-ENV:Bodyget xmlns=https://adwords.google.com/api/adwords/mcm/v201406;serviceSelectorfields xmlns=https://adwords.google.com/api/adwords/cm/v201406;Name/fieldsfields xmlns=https://adwords.google.com/api/adwords/cm/v201406 CustomerId/fields/serviceSelector/get/SOAP-ENV:Body/SOAP-ENV:Envelope [04 Mar 2015 14:53:07,717 - INFO ] Incoming response: soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;soap:HeaderResponseHeader xmlns:ns2=https://adwords.google.com/api/adwords/cm/v201406; xmlns= https://adwords.google.com/api/adwords/mcm/v201406;ns2:requestId00051076c55f2a980adb476ad3005763/ns2:requestIdns2:serviceNameManagedCustomerService/ns2:serviceNamens2:methodNameget/ns2:methodNamens2:operations1/ns2:operationsns2:responseTime287/ns2:responseTime/ResponseHeader/soap:Headersoap:BodygetResponse xmlns=https://adwords.google.com/api/adwords/mcm/v201406; xmlns:ns2= https://adwords.google.com/api/adwords/cm/v201406 rvalns2:totalNumEntries0/ns2:totalNumEntriesns2:Page.TypeManagedCustomerPage/ns2:Page.Type/rval/getResponse/soap:Body/soap:Envelope [04 Mar 2015 15:04:46,735 - INFO ] Outgoing Request: ?xml version=1.0 ?SOAP-ENV:Envelope xmlns:SOAP-ENV= http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsi= http://www.w3.org/2001/XMLSchema-instance; SOAP-ENV:HeaderRequestHeader xmlns= https://adwords.google.com/api/adwords/mcm/v201406;developerToken xmlns=https://adwords.google.com/api/adwords/cm/v201406;REDACTED/developerTokenuserAgent xmlns=https://adwords.google.com/api/adwords/cm/v201406;./ get_account_hierarchy.pl (AwApi-Perl/3.1.1, Common-Perl/3.1.1, SOAP-WSDL/v3.002, libwww-perl/6.06, perl/5.018002)/userAgentvalidateOnly xmlns=https://adwords.google.com/api/adwords/cm/v201406;false/validateOnlypartialFailure xmlns=https://adwords.google.com/api/adwords/cm/v201406;false/partialFailure/RequestHeader/SOAP-ENV:HeaderSOAP-ENV:Bodyget xmlns=https://adwords.google.com/api/adwords/mcm/v201406;serviceSelectorfields xmlns=https://adwords.google.com/api/adwords/cm/v201406;Name/fieldsfields xmlns=https://adwords.google.com/api/adwords/cm/v201406 CustomerId/fields/serviceSelector/get/SOAP-ENV:Body/SOAP-ENV:Envelope [04 Mar 2015 15:04:48,420 - INFO ] Incoming response: soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;soap:HeaderResponseHeader
Re: Unable to access some authorized clients
Hi Danial, Thanks for sending over the samples. I was finally able to reproduce this behavior by using OAuth credentials for an account *without an associated MCC*. Could you verify that the credentials you are using in the request that produces an empty response are for an account that is not linked to any MCCs? Although this isn't totally intuitive, it is expected behavior. ManagedCustomerService https://developers.google.com/adwords/api/docs/reference/v201409/ManagedCustomerService is meant for working with accounts in an MCC hierarchy, so it won't return any information for a standalone account that's not under any MCCs. Thanks, Josh, AdWords API Team On Thursday, March 5, 2015 at 4:44:53 AM UTC-5, d...@adservice.com wrote: Here are the logs for a request which doesn't return anything, and a request which returns the expected. aw_api_lib.log [04 Mar 2015 14:53:07,766 - INFO ] auth=OAuth client_id= service=ManagedCustomerService method=get response_time=287 request_id=00051076c55f2a980adb476ad3005763 operations=1 is_fault=no [04 Mar 2015 15:04:48,601 - INFO ] auth=OAuth client_id= service=ManagedCustomerService method=get response_time=265 request_id=00051076ef21ac210adb476ad3005763 operations=1 is_fault=no soap_xml.log [04 Mar 2015 14:53:07,022 - INFO ] Outgoing Request: ?xml version=1.0 ?SOAP-ENV:Envelope xmlns:SOAP-ENV= http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsi= http://www.w3.org/2001/XMLSchema-instance; SOAP-ENV:HeaderRequestHeader xmlns= https://adwords.google.com/api/adwords/mcm/v201406;developerToken xmlns=https://adwords.google.com/api/adwords/cm/v201406;REDACTED/developerTokenuserAgent xmlns=https://adwords.google.com/api/adwords/cm/v201406;./ get_account_hierarchy.pl (AwApi-Perl/3.1.1, Common-Perl/3.1.1, SOAP-WSDL/v3.002, libwww-perl/6.06, perl/5.018002)/userAgentvalidateOnly xmlns=https://adwords.google.com/api/adwords/cm/v201406;false/validateOnlypartialFailure xmlns=https://adwords.google.com/api/adwords/cm/v201406;false/partialFailure/RequestHeader/SOAP-ENV:HeaderSOAP-ENV:Bodyget xmlns=https://adwords.google.com/api/adwords/mcm/v201406;serviceSelectorfields xmlns=https://adwords.google.com/api/adwords/cm/v201406;Name/fieldsfields xmlns=https://adwords.google.com/api/adwords/cm/v201406 CustomerId/fields/serviceSelector/get/SOAP-ENV:Body/SOAP-ENV:Envelope [04 Mar 2015 14:53:07,717 - INFO ] Incoming response: soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;soap:HeaderResponseHeader xmlns:ns2=https://adwords.google.com/api/adwords/cm/v201406; xmlns= https://adwords.google.com/api/adwords/mcm/v201406;ns2:requestId00051076c55f2a980adb476ad3005763/ns2:requestIdns2:serviceNameManagedCustomerService/ns2:serviceNamens2:methodNameget/ns2:methodNamens2:operations1/ns2:operationsns2:responseTime287/ns2:responseTime/ResponseHeader/soap:Headersoap:BodygetResponse xmlns=https://adwords.google.com/api/adwords/mcm/v201406; xmlns:ns2= https://adwords.google.com/api/adwords/cm/v201406 rvalns2:totalNumEntries0/ns2:totalNumEntriesns2:Page.TypeManagedCustomerPage/ns2:Page.Type/rval/getResponse/soap:Body/soap:Envelope [04 Mar 2015 15:04:46,735 - INFO ] Outgoing Request: ?xml version=1.0 ?SOAP-ENV:Envelope xmlns:SOAP-ENV= http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsi= http://www.w3.org/2001/XMLSchema-instance; SOAP-ENV:HeaderRequestHeader xmlns= https://adwords.google.com/api/adwords/mcm/v201406;developerToken xmlns=https://adwords.google.com/api/adwords/cm/v201406;REDACTED/developerTokenuserAgent xmlns=https://adwords.google.com/api/adwords/cm/v201406;./ get_account_hierarchy.pl (AwApi-Perl/3.1.1, Common-Perl/3.1.1, SOAP-WSDL/v3.002, libwww-perl/6.06, perl/5.018002)/userAgentvalidateOnly xmlns=https://adwords.google.com/api/adwords/cm/v201406;false/validateOnlypartialFailure xmlns=https://adwords.google.com/api/adwords/cm/v201406;false/partialFailure/RequestHeader/SOAP-ENV:HeaderSOAP-ENV:Bodyget xmlns=https://adwords.google.com/api/adwords/mcm/v201406;serviceSelectorfields xmlns=https://adwords.google.com/api/adwords/cm/v201406;Name/fieldsfields xmlns=https://adwords.google.com/api/adwords/cm/v201406 CustomerId/fields/serviceSelector/get/SOAP-ENV:Body/SOAP-ENV:Envelope [04 Mar 2015 15:04:48,420 - INFO ] Incoming response: soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;soap:HeaderResponseHeader xmlns:ns2=https://adwords.google.com/api/adwords/cm/v201406; xmlns= https://adwords.google.com/api/adwords/mcm/v201406;ns2:requestId00051076ef21ac210adb476ad3005763/ns2:requestIdns2:serviceNameManagedCustomerService/ns2:serviceNamens2:methodNameget/ns2:methodNamens2:operations1/ns2:operationsns2:responseTime265/ns2:responseTime/ResponseHeader/soap:Headersoap:BodygetResponse xmlns=https://adwords.google.com/api/adwords/mcm/v201406; xmlns:ns2= https://adwords.google.com/api/adwords/cm/v201406
Re: Unable to access some authorized clients
Here are the logs for a request which doesn't return anything, and a request which returns the expected. aw_api_lib.log [04 Mar 2015 14:53:07,766 - INFO ] auth=OAuth client_id= service=ManagedCustomerService method=get response_time=287 request_id=00051076c55f2a980adb476ad3005763 operations=1 is_fault=no [04 Mar 2015 15:04:48,601 - INFO ] auth=OAuth client_id= service=ManagedCustomerService method=get response_time=265 request_id=00051076ef21ac210adb476ad3005763 operations=1 is_fault=no soap_xml.log [04 Mar 2015 14:53:07,022 - INFO ] Outgoing Request: ?xml version=1.0 ?SOAP-ENV:Envelope xmlns:SOAP-ENV=http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; SOAP-ENV:HeaderRequestHeader xmlns=https://adwords.google.com/api/adwords/mcm/v201406;developerToken xmlns=https://adwords.google.com/api/adwords/cm/v201406;REDACTED/developerTokenuserAgent xmlns=https://adwords.google.com/api/adwords/cm/v201406;./get_account_hierarchy.pl (AwApi-Perl/3.1.1, Common-Perl/3.1.1, SOAP-WSDL/v3.002, libwww-perl/6.06, perl/5.018002)/userAgentvalidateOnly xmlns=https://adwords.google.com/api/adwords/cm/v201406;false/validateOnlypartialFailure xmlns=https://adwords.google.com/api/adwords/cm/v201406;false/partialFailure/RequestHeader/SOAP-ENV:HeaderSOAP-ENV:Bodyget xmlns=https://adwords.google.com/api/adwords/mcm/v201406;serviceSelectorfields xmlns=https://adwords.google.com/api/adwords/cm/v201406;Name/fieldsfields xmlns=https://adwords.google.com/api/adwords/cm/v201406;CustomerId/fields/serviceSelector/get/SOAP-ENV:Body/SOAP-ENV:Envelope [04 Mar 2015 14:53:07,717 - INFO ] Incoming response: soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;soap:HeaderResponseHeader xmlns:ns2=https://adwords.google.com/api/adwords/cm/v201406; xmlns=https://adwords.google.com/api/adwords/mcm/v201406;ns2:requestId00051076c55f2a980adb476ad3005763/ns2:requestIdns2:serviceNameManagedCustomerService/ns2:serviceNamens2:methodNameget/ns2:methodNamens2:operations1/ns2:operationsns2:responseTime287/ns2:responseTime/ResponseHeader/soap:Headersoap:BodygetResponse xmlns=https://adwords.google.com/api/adwords/mcm/v201406; xmlns:ns2=https://adwords.google.com/api/adwords/cm/v201406;rvalns2:totalNumEntries0/ns2:totalNumEntriesns2:Page.TypeManagedCustomerPage/ns2:Page.Type/rval/getResponse/soap:Body/soap:Envelope [04 Mar 2015 15:04:46,735 - INFO ] Outgoing Request: ?xml version=1.0 ?SOAP-ENV:Envelope xmlns:SOAP-ENV=http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; SOAP-ENV:HeaderRequestHeader xmlns=https://adwords.google.com/api/adwords/mcm/v201406;developerToken xmlns=https://adwords.google.com/api/adwords/cm/v201406;REDACTED/developerTokenuserAgent xmlns=https://adwords.google.com/api/adwords/cm/v201406;./get_account_hierarchy.pl (AwApi-Perl/3.1.1, Common-Perl/3.1.1, SOAP-WSDL/v3.002, libwww-perl/6.06, perl/5.018002)/userAgentvalidateOnly xmlns=https://adwords.google.com/api/adwords/cm/v201406;false/validateOnlypartialFailure xmlns=https://adwords.google.com/api/adwords/cm/v201406;false/partialFailure/RequestHeader/SOAP-ENV:HeaderSOAP-ENV:Bodyget xmlns=https://adwords.google.com/api/adwords/mcm/v201406;serviceSelectorfields xmlns=https://adwords.google.com/api/adwords/cm/v201406;Name/fieldsfields xmlns=https://adwords.google.com/api/adwords/cm/v201406;CustomerId/fields/serviceSelector/get/SOAP-ENV:Body/SOAP-ENV:Envelope [04 Mar 2015 15:04:48,420 - INFO ] Incoming response: soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;soap:HeaderResponseHeader xmlns:ns2=https://adwords.google.com/api/adwords/cm/v201406; xmlns=https://adwords.google.com/api/adwords/mcm/v201406;ns2:requestId00051076ef21ac210adb476ad3005763/ns2:requestIdns2:serviceNameManagedCustomerService/ns2:serviceNamens2:methodNameget/ns2:methodNamens2:operations1/ns2:operationsns2:responseTime265/ns2:responseTime/ResponseHeader/soap:Headersoap:BodygetResponse xmlns=https://adwords.google.com/api/adwords/mcm/v201406; xmlns:ns2=https://adwords.google.com/api/adwords/cm/v201406;rvalns2:totalNumEntries1/ns2:totalNumEntriesns2:Page.TypeManagedCustomerPage/ns2:Page.Typeentriesnamex/namecustomerId6153306165/customerId/entries/rval/getResponse/soap:Body/soap:Envelope Thanks, Daniel On Wednesday, March 4, 2015 at 6:17:06 PM UTC+1, Josh Radcliff (AdWords API Team) wrote: Hi, Are you specifying any additional predicates in your request? I ask because both of those accounts are regular (non-MCC) AdWords accounts, so if you have a predicate on *CanManageClients = true*, then the request will not return any *ManagedCustomer*s. Could you post your SOAP request (with sensitive information removed)? The Perl library logs requests to the *logs* directory under your home directory. Thanks, Josh, AdWords API Team On Wednesday, March 4, 2015 at 9:07:22 AM UTC-5, d...@adservice.com wrote: Hi Josh, No, when i execute the
Re: Unable to access some authorized clients
Hi, Are you specifying any additional predicates in your request? I ask because both of those accounts are regular (non-MCC) AdWords accounts, so if you have a predicate on *CanManageClients = true*, then the request will not return any *ManagedCustomer*s. Could you post your SOAP request (with sensitive information removed)? The Perl library logs requests to the *logs* directory under your home directory. Thanks, Josh, AdWords API Team On Wednesday, March 4, 2015 at 9:07:22 AM UTC-5, d...@adservice.com wrote: Hi Josh, No, when i execute the script i just get the message, i've tried to execute the script with data from a client where it works, and i get this message: CustomerId, Name 6153306165, x i was sent another customerId which is having problems receiving data to adwords: 891-111-8334 is there anything special with those accounts? On Monday, March 2, 2015 at 3:23:31 PM UTC+1, Josh Radcliff (AdWords API Team) wrote: Hi Daniel, Do you see any errors in your logs before the No serviced accounts were found message? Thanks, Josh, AdWords API Team On Monday, March 2, 2015 at 6:46:11 AM UTC-5, d...@adservice.com wrote: sorry, the correct id is 542-285-9389 On Thursday, February 26, 2015 at 11:45:23 PM UTC+1, Josh Radcliff (AdWords API Team) wrote: Hi Daniel, I do not see any AdWords account with customer ID 542-288-9389. Please confirm through the AdWords UI (or with your customer) that you have the correct customer ID. Thanks, Josh, AdWords API Team On Thursday, February 26, 2015 at 8:40:38 AM UTC-5, d...@adservice.com wrote: We are unable to access some of our clients who authorize us to manage their account using the API, while others work perfectly well. We are mostly using the OfflineConversion API, but for testing a specific client we are having troubles with I am executing get_account_hierarchy.pl which returns No serviced accounts were found.. We do have the required tokens. What does this error mean, and how do we fix it? The customerId of the example client we are having challenges with getting to work is 5422889389. Our API clientId is 185707205179 Kind regards, Daniel -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups AdWords API Forum group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/892b9858-eda4-4584-8c47-a8f88d43ba1f%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Unable to access some authorized clients
Hi Josh, No, when i execute the script i just get the message, i've tried to execute the script with data from a client where it works, and i get this message: CustomerId, Name 6153306165, x i was sent another customerId which is having problems receiving data to adwords: 891-111-8334 is there anything special with those accounts? On Monday, March 2, 2015 at 3:23:31 PM UTC+1, Josh Radcliff (AdWords API Team) wrote: Hi Daniel, Do you see any errors in your logs before the No serviced accounts were found message? Thanks, Josh, AdWords API Team On Monday, March 2, 2015 at 6:46:11 AM UTC-5, d...@adservice.com wrote: sorry, the correct id is 542-285-9389 On Thursday, February 26, 2015 at 11:45:23 PM UTC+1, Josh Radcliff (AdWords API Team) wrote: Hi Daniel, I do not see any AdWords account with customer ID 542-288-9389. Please confirm through the AdWords UI (or with your customer) that you have the correct customer ID. Thanks, Josh, AdWords API Team On Thursday, February 26, 2015 at 8:40:38 AM UTC-5, d...@adservice.com wrote: We are unable to access some of our clients who authorize us to manage their account using the API, while others work perfectly well. We are mostly using the OfflineConversion API, but for testing a specific client we are having troubles with I am executing get_account_hierarchy.pl which returns No serviced accounts were found.. We do have the required tokens. What does this error mean, and how do we fix it? The customerId of the example client we are having challenges with getting to work is 5422889389. Our API clientId is 185707205179 Kind regards, Daniel -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups AdWords API Forum group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/71eacea3-f791-458b-9098-340fc5ae3282%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Unable to access some authorized clients
Hi Daniel, Do you see any errors in your logs before the No serviced accounts were found message? Thanks, Josh, AdWords API Team On Monday, March 2, 2015 at 6:46:11 AM UTC-5, d...@adservice.com wrote: sorry, the correct id is 542-285-9389 On Thursday, February 26, 2015 at 11:45:23 PM UTC+1, Josh Radcliff (AdWords API Team) wrote: Hi Daniel, I do not see any AdWords account with customer ID 542-288-9389. Please confirm through the AdWords UI (or with your customer) that you have the correct customer ID. Thanks, Josh, AdWords API Team On Thursday, February 26, 2015 at 8:40:38 AM UTC-5, d...@adservice.com wrote: We are unable to access some of our clients who authorize us to manage their account using the API, while others work perfectly well. We are mostly using the OfflineConversion API, but for testing a specific client we are having troubles with I am executing get_account_hierarchy.pl which returns No serviced accounts were found.. We do have the required tokens. What does this error mean, and how do we fix it? The customerId of the example client we are having challenges with getting to work is 5422889389. Our API clientId is 185707205179 Kind regards, Daniel -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups AdWords API Forum group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/c4f355c3-b2c8-4828-8ab7-32393e561f6f%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Unable to access some authorized clients
sorry, the correct id is 542-285-9389 On Thursday, February 26, 2015 at 11:45:23 PM UTC+1, Josh Radcliff (AdWords API Team) wrote: Hi Daniel, I do not see any AdWords account with customer ID 542-288-9389. Please confirm through the AdWords UI (or with your customer) that you have the correct customer ID. Thanks, Josh, AdWords API Team On Thursday, February 26, 2015 at 8:40:38 AM UTC-5, d...@adservice.com wrote: We are unable to access some of our clients who authorize us to manage their account using the API, while others work perfectly well. We are mostly using the OfflineConversion API, but for testing a specific client we are having troubles with I am executing get_account_hierarchy.pl which returns No serviced accounts were found.. We do have the required tokens. What does this error mean, and how do we fix it? The customerId of the example client we are having challenges with getting to work is 5422889389. Our API clientId is 185707205179 Kind regards, Daniel -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups AdWords API Forum group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/2df5c8c0-25a6-42e8-9d6b-3f5d5f96e096%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Unable to access some authorized clients
We are unable to access some of our clients who authorize us to manage their account using the API, while others work perfectly well. We are mostly using the OfflineConversion API, but for testing a specific client we are having troubles with I am executing get_account_hierarchy.pl which returns No serviced accounts were found.. We do have the required tokens. What does this error mean, and how do we fix it? The customerId of the example client we are having challenges with getting to work is 5422889389. Our API clientId is 185707205179 Kind regards, Daniel -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups AdWords API Forum group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/5b23b29f-c737-4b52-8c1f-88aad84a9d8f%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Unable to access some authorized clients
Hi Daniel, I do not see any AdWords account with customer ID 542-288-9389. Please confirm through the AdWords UI (or with your customer) that you have the correct customer ID. Thanks, Josh, AdWords API Team On Thursday, February 26, 2015 at 8:40:38 AM UTC-5, d...@adservice.com wrote: We are unable to access some of our clients who authorize us to manage their account using the API, while others work perfectly well. We are mostly using the OfflineConversion API, but for testing a specific client we are having troubles with I am executing get_account_hierarchy.pl which returns No serviced accounts were found.. We do have the required tokens. What does this error mean, and how do we fix it? The customerId of the example client we are having challenges with getting to work is 5422889389. Our API clientId is 185707205179 Kind regards, Daniel -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups AdWords API Forum group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/019624d0-5d2f-4539-b531-3d06722027d3%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
