Re: ARERR log

[Rajiv Gopal]

Hi,

I've gone through the ARThread log and it shows the Thread on Fast Queue
Died and Restarted.

 /* Fri Jul 12 2013 06:20:39.2670 */ Thread Id 12832 (thread number
106) on FAST queue restarted.
 /* Fri Jul 12 2013 06:21:36.2830 */ Thread Id 12832 (thread number
106) on FAST queue died.
 /* Fri Jul 12 2013 06:21:36.2830 */ Thread Id 6860 (thread number
106) on FAST queue restarted.
 /* Fri Jul 12 2013 06:21:47.1420 */ Thread Id 1084 (thread number
 42) on FAST queue died.
 /* Fri Jul 12 2013 06:21:47.1420 */ Thread Id 8388 (thread number
 42) on FAST queue restarted.



On Fri, Jul 12, 2013 at 3:30 PM, Hullule, Kiran wrote:

> This is AR Server crash or potentially Fast thread died . This happened
> due to webservice execution.  As you are running on 7.5 patch 03 , see the
> 7.5 p08 readme file if there is any defect fixed in this area.
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Rajiv Nakkana
> Sent: Friday, July 12, 2013 2:53 PM
> To: arslist@ARSLIST.ORG
> Subject: ARERR log
>
> Hi,
>
> I'm receiving the following error in one of our application server.
> However I'm able to access the server and see that there are 350 Users
> connected to the server.
>
> Fri Jul 12 05:19:09 2013  390620 : AR System server terminated when a
> signal/exception was received by the server (ARNOTE 20)
>
> Fri Jul 12 05:19:09 2013 0xc005
>
> Fri Jul 12 05:19:09 2013  390620 : AR System server terminated -- fatal
> error encountered (ARNOTE 21)
>
> Fri Jul 12 05:19:52 2013  390620 : AR System server terminated when a
> signal/exception was received by the server (ARNOTE 20)
>
> Fri Jul 12 05:19:52 2013
>
>Timestamp: 1373620792.6650
>
>Thread Id: 13840
>
>Version: 7.5.00 Patch 003 200909292346 Sep 30 2009 01:21:53
>
>ServerName: arsprod
>
>Database: SQL -- Oracle
>
>Hardware: Intel Pentium
>
>OS: Windows Server 2003
>
>RPC Id: 9690560
>
>RPC Call: 121 (XMLGE)
>
>RPC Queue: 390620
>
>Client: User BMCCTRLM from Webservice (protocol 14) at IP address
> 10.218.105.65
>
>Form:
>
>Logging On: Thread ServerGroup
>
>Code: c005
>
>Operation: write
>
>Access Addr: 0x230
>
>Stack Begin:
>
>   Addr: 00837272
>
>   Addr: 005159C1
>
>   Addr: 0052393C
>
>   Addr: 51DFCA38
>
>Stack End
>
> Any help would be appriciated.
>
> Thanks and Regards,
> Rajiv N
>
>
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Re: Really dumb question re Java.

[Rajiv Gopal]

Hi Lisa,

There is no question of compatibility, but we are encountering Encryption
issue after upgrading our Java. So would say just to check the same.

Regards,
Rajiv N


On Tue, Jun 18, 2013 at 1:34 PM, Lisa Singh  wrote:

> One of my bosses asked to ensure the rollout of Java 7.21 was
> "compatible" with Remedy. I personally can't think of any reason the
> Java VM would matter in the case of Remedy (with the exception of
> Analytics) - am I missing a portion of Remedy proper that uses *any*
> client-side Java?
>
> Surely the point of Tomcat is to do all the Java server side.
>
> Can anybody confirm?
>
> Kind Regards,
>
> Lisa
>
>
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> "Where the Answers Are, and have been for 20 years"
>

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