Re: ITSM 6 When will it be unsupported?

2006-12-20 Thread Easter, David
No official forward looking statements around when the release of an
ITSM version that would make ITSM 6.x applications a "C-3" release have
been made by BMC.  However you can probably make some assumptions based
on previous patterns and make an educated guess, as you have done.

-David J. Easter
Sr. Product Manager, Service Management Business Unit

BMC Software, Inc.
 
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
Sent: Wednesday, December 20, 2006 12:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 6 When will it be unsupported?

David

I have looked at that document, but I was wondering more of a time
frame.  3 years, 1 year.  According to that document it would appear
ITSM 5.6 is like 6 months from being de supported, and so that would
give ITSM 6 maybe a 2 years.  If I am off base, please let me know.

Thanks

Kyle

Easter, David wrote:
> Official support policy can be found at:
>
> http://www.bmc.com/info_center_support/overview/0,,19097_4736154_40737
> 59
> 6,00.html
>
> -David J. Easter
> Sr. Product Manager, Service Management Business Unit BMC Software, 
> Inc.
>  
>
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] On Behalf Of Wheeler, Dylan
> Sent: Wednesday, December 20, 2006 8:43 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: ITSM 6 When will it be unsupported?
>
> They still have 5.6 available for download, so they'll probably 
> support
> v6 Apps through 2 more major versions.
>
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
> Sent: Wednesday, December 20, 2006 7:06 AM
> To: arslist@ARSLIST.ORG
> Subject: ITSM 6 When will it be unsupported?
>
>
> Does anyone have any idea on when the ITSM 6 apps will be
de-supported?
>
> Thanks
>
> Kyle
>
> --
> Kyle Whitley
> IT System Support Professional
> Office of Information and Instructional Technology (OIIT) Board of 
> Regents of the University System of Georgia
>
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> __
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>
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> only and may contain privileged, confidential and/or proprietary 
> information about Downey Savings or its customers, which Downey 
> Savings does not intend to disclose to the public.  If you received 
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> delete the message and attachments.
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--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT) Board of
Regents of the University System of Georgia


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Re: ITSM 6 When will it be unsupported?

2006-12-20 Thread Kyle Whitley

David

I have looked at that document, but I was wondering more of a time 
frame.  3 years, 1 year.  According to that document it would appear 
ITSM 5.6 is like 6 months from being de supported, and so that would 
give ITSM 6 maybe a 2 years.  If I am off base, please let me know.


Thanks

Kyle

Easter, David wrote:

Official support policy can be found at:

http://www.bmc.com/info_center_support/overview/0,,19097_4736154_4073759
6,00.html 


-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
 


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Wheeler, Dylan
Sent: Wednesday, December 20, 2006 8:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 6 When will it be unsupported?

They still have 5.6 available for download, so they'll probably support
v6 Apps through 2 more major versions.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
Sent: Wednesday, December 20, 2006 7:06 AM
To: arslist@ARSLIST.ORG
Subject: ITSM 6 When will it be unsupported?


Does anyone have any idea on when the ITSM 6 apps will be de-supported?

Thanks

Kyle

--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT) Board of
Regents of the University System of Georgia


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intend to disclose to the public.  If you received this message by
mistake, please notify the sender by reply e-mail and delete the message
and attachments.


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--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia

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Re: ITSM 6 When will it be unsupported?

2006-12-20 Thread Gerber Tamás
When ITSM 8 will come out. No date available according to support.
T

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Re: ITSM 6 When will it be unsupported?

2006-12-20 Thread Easter, David
Official support policy can be found at:

http://www.bmc.com/info_center_support/overview/0,,19097_4736154_4073759
6,00.html 

-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Wheeler, Dylan
Sent: Wednesday, December 20, 2006 8:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 6 When will it be unsupported?

They still have 5.6 available for download, so they'll probably support
v6 Apps through 2 more major versions.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
Sent: Wednesday, December 20, 2006 7:06 AM
To: arslist@ARSLIST.ORG
Subject: ITSM 6 When will it be unsupported?


Does anyone have any idea on when the ITSM 6 apps will be de-supported?

Thanks

Kyle

--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT) Board of
Regents of the University System of Georgia


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This message and any attachments are for the intended recipient(s) only
and may contain privileged, confidential and/or proprietary information
about Downey Savings or its customers, which Downey Savings does not
intend to disclose to the public.  If you received this message by
mistake, please notify the sender by reply e-mail and delete the message
and attachments.


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Re: ITSM 6 When will it be unsupported?

2006-12-20 Thread Wheeler, Dylan
They still have 5.6 available for download, so they'll probably support
v6 Apps through 2 more major versions.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
Sent: Wednesday, December 20, 2006 7:06 AM
To: arslist@ARSLIST.ORG
Subject: ITSM 6 When will it be unsupported?


Does anyone have any idea on when the ITSM 6 apps will be de-supported?

Thanks

Kyle

-- 
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia


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This message and any attachments are for the intended recipient(s) only and may 
contain privileged, confidential and/or proprietary information about Downey 
Savings or its customers, which Downey Savings does not intend to disclose to 
the public.  If you received this message by mistake, please notify the sender 
by reply e-mail and delete the message and attachments.

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ITSM 6 When will it be unsupported?

2006-12-20 Thread Kyle Whitley

Does anyone have any idea on when the ITSM 6 apps will be de-supported?

Thanks

Kyle

--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia

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