ource)
at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source)
at com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at
com.newatlanta.servletexec.SERequestDispatcher.forwardServlet(SERequestDispatcher.java:638)
at
com.newatlanta.servletexec.SERequestDispatcher.forward(SERequestDispatcher.java:236)
at
com.newatlanta.servletexec.SERequestDispatcher.internalForward(SERequestDispatcher.java:283)
at
com.newatlanta.servletexec.ApplicationInfo.processApplRequest(ApplicationInfo.java:1827)
at
com.newatlanta.servletexec.ServerHostInfo.processApplRequest(ServerHostInfo.java:919)
at com.newatlanta.servletexec.ServletExec.ProcessRequest(ServletExec.java:1091)
at com.newatlanta.servletexec.ServletExec.ProcessRequest(ServletExec.java:1002)
Caused by:
MessageType: 2
MessageNum: 329
MessageText: Invalid password for an existing user
AppendedText:
at com.remedy.arsys.api.Proxy.ARGetListGroup(Native Method)
at com.remedy.arsys.api.Util.ARGetListGroup(Util.java:1411)
... 23 more
--
==
Michael Gates
IT Services
mgates at sdsc dot edu
858.534.8369
IOA 230 Station 2
==
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng
> Sent: Thursday, August 24, 2006 2:43 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: [ARSLIST] Mid-Tier 6.03 on Remedy 5.1 (ARERR [329] Invalid
> password for an existing user)
>
> Go to Admin tool, Server information, Connection settings and re-enter
> the Mid-Tier Administration Password. Then go to Mid-Tier config
> page, AR Server Settings, select your server, click Edit and enter the
> same password in the Admin Password field. These passwords must match
> otherwise you will get an authentication error.
>
> --
> Jarl
>
> On 8/24/06, Michael Gates <[EMAIL PROTECTED]> wrote:
> > Hello Everyone,
> >
> > I'm hoping someone out here can help me. I'm sure this is a simple fix
> > that I'm overlooking.
> >
> > I'm trying to run a 6.03 Mid-tier for a 5.1 server. The mid-tier is on
> > a win2k3 box and the server is on Solaris. I was able to run the
> > Mid-tier on a dev 6.03 server on the same box, but can't get it to run
> > on my production 5.1 server.
> >
> > When I try to open a form, I am taken to the login page (good). I enter
> > my user/pass and get "ARERR [329] Invalid password for an existing
> > user". I know the credentials are correct. I'm thinking there's maybe
> > a password hashing difference between v5 and v6. But then I've seen
> > other folks on the list mention that they're running this type of setup.
> >
> > Thanks in advance!
> > -Michael
> >
> >
> > --
> > ==
> > Michael Gates
> > IT Services
> > mgates at sdsc dot edu
> > 858.534.8369
> > IOA 230 Station 2
> > ==
> >
> >
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> >
>
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