Re: Increasing Operational categorization - Summary data length

[Roger Justice]

No although the fields may use the same database name and number they are 
unique to each form.


-Original Message-
From: Prashant Patil <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Sun, 22 Jun 2008 12:56 pm
Subject: Re: Increasing Operational categorization - Summary data length


** Hi Roger,

But since the fields are global doesnt the modified data length reflect on 
other forms also. Correct me if I am wrong.

Thanks
Prashant


On Sun, Jun 22, 2008 at 8:30 PM, Roger Justice <[EMAIL PROTECTED]> wrote:

** You have 2 choices, keep your tier 1,2,3 to 60 characters or less or find 
every form that uses the Operational Categorizations and increase the field 
lenght.






-Original Message-
From: Prashant Patil <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Sun, 22 Jun 2008 12:22 pm
Subject: Increasing Operational categorization - Summary data length








** Dear All,

While adding operational categorizations and summaries I am facing errors as 
below regarding data length.

ARERR [306] Value does not fall within the limits specified for the field :? 
(Maximum length - 60) :? Categorization Tier 3

I noticed that these fields are global. Can I increase the data length size or 
will this change in data length create problems on other forms such as 
HPD:Helpdesk etc?

Config:
Solaris ARS 7.1
Oracle 10gR2
ServiceDesk 7.0.02


Thanks.

Regards,
Prashant




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Re: Increasing Operational categorization - Summary data length

[Prashant Patil]

Hi Roger,

But since the fields are global doesnt the modified data length reflect on
other forms also. Correct me if I am wrong.

Thanks
Prashant

On Sun, Jun 22, 2008 at 8:30 PM, Roger Justice <[EMAIL PROTECTED]> wrote:

> ** You have 2 choices, keep your tier 1,2,3 to 60 characters or less or
> find every form that uses the Operational Categorizations and increase the
> field lenght.
>
>
>
> -Original Message-
> From: Prashant Patil <[EMAIL PROTECTED]>
> To: arslist@ARSLIST.ORG
> Sent: Sun, 22 Jun 2008 12:22 pm
> Subject: Increasing Operational categorization - Summary data length
>
> ** Dear All,
>
> While adding operational categorizations and summaries I am facing errors
> as below regarding data length.
>
> ARERR [306] Value does not fall within the limits specified for the field
> :  (Maximum length - 60) :  Categorization Tier 3
>
> I noticed that these fields are global. Can I increase the data length size
> or will this change in data length create problems on other forms such as
> HPD:Helpdesk etc?
>
> Config:
> Solaris ARS 7.1
> Oracle 10gR2
> ServiceDesk 7.0.02
>
>
> Thanks.
>
> Regards,
> Prashant
>
>
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___
> --
> Get the Moviefone 
> Toolbar.
> Showtimes, theaters, movie news, & more!
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___

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Re: Increasing Operational categorization - Summary data length

[Roger Justice]

You have 2 choices, keep your tier 1,2,3 to 60 characters or less or find every 
form that uses the Operational Categorizations and increase the field lenght.


-Original Message-
From: Prashant Patil <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Sun, 22 Jun 2008 12:22 pm
Subject: Increasing Operational categorization - Summary data length


** Dear All,

While adding operational categorizations and summaries I am facing errors as 
below regarding data length.

ARERR [306] Value does not fall within the limits specified for the field :? 
(Maximum length - 60) :? Categorization Tier 3

I noticed that these fields are global. Can I increase the data length size or 
will this change in data length create problems on other forms such as 
HPD:Helpdesk etc?

Config:
Solaris ARS 7.1
Oracle 10gR2
ServiceDesk 7.0.02


Thanks.

Regards,
Prashant


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UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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