In 7.5.00, you could use the template based tooltip / view field feature to
display formatted HTML - but it's not exactly what you're looking for,
admittedly. From the 7.5.00 What's New:
Text formatting template and rich text formatting
Templates are a method of formatting text dynamically for presentation in AR
System. The data included in templates is specified through parameters that the
client workflow substitutes at runtime. Templates can be used to format text in
tooltips and view fields.
Templates are stored as HTML file attachments in the AR System Resource
Definitions form, which enables you to store information about the template. A
template is HTML code with parameters or field IDs. The template can be a
complete HTML document (starting and ending with and tags) or a
portion (snippet) of an HTML document (for example, a group of table rows).
A template can be processed using either of these methods:
* Create a Set Fields workflow action that uses the TEMPLATE function
to place content into a character field or a view field.
* Bind a template directly to a view field. Use this method when you do
not need to calculate parameter values in workflow.
Templates can be nested within templates, either by using workflow to generate
content from a template with an HTML snippet and placing it into a hidden
field, or by using the TEMPLATE function within another TEMPLATE function. A
message action of the type Tooltip can display the HTML generated by an earlier
Set Fields action.
For more information about templates, see Chapter 10, "Using templates," in the
Form and Application Objects Guide.
-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.
The opinions, statements, and/or suggested courses of action expressed in this
E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary
participation in this forum is not intended to convey a role as a spokesperson,
liaison or public relations representative for BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew C Goodall
Sent: Thursday, March 01, 2012 1:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: rich text field
**
Thanks David!
I was looking on 7.5, but luckily this is for an enhancement on 7.6.04
Regards,
Andrew Goodall
Software Engineer 2 | Development Services | jcpenney . www.jcp.com
<http://www.jcp.com/>
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David
Sent: Thursday, March 01, 2012 3:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: rich text field
Yes. Introduced first in AR System 7.6.03.
Rich-text formatting in data fields
You can add rich-text formatting (RTF) to character fields in browsers so that
users can make changes to the format of text in a character field. For example,
a user
might want to italicize or center text.
Additionally, you can allow users to add an image to a field with RTF by
referencing a URL to an image.
See Form and Application Objects Guide, "Adding rich-text-formatting
capabilities to a character field" and the "Editing fields with rich text
formatting" section in the BMC Remedy Mid Tier Guide.
-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.
The opinions, statements, and/or suggested courses of action expressed in this
E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary
participation in this forum is not intended to convey a role as a spokesperson,
liaison or public relations representative for BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew C Goodall
Sent: Thursday, March 01, 2012 1:10 PM
To: arslist@ARSLIST.ORG
Subject: rich text field
**
Is there a rich text field in remedy?
Regards,
Andrew Goodall
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