What is the highest supported version of Crystal Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3?
All, Can anyone tell me what is the highest supported version of Crystal Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3? Here is what I have a choice of downloading from the SAP portal: XI 3.0 XI 3.1 XI Release 1 XI Release 2 What is the recommended version? Thanks ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: What is the highest supported version of Crystal Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3?
Hi John, You can always find this kind of information in the compatibility matrix for AR System, which can be found here: http://www.bmc.com/support/bmcremedycomp/index.htm Crystal Enterprise 10 was the last version of Crystal Enterprise released by Business Objects. Crystal Enterprise 10 is supported on AR System 7.1.00 If you actually meant Business Objects Enterprise version XI, AR System 7.1.00 will support BO XI R1 or R2. BO XI 3.0 and 3.1 are not supported. SAP / BO made a decision not to make BO XI 3.0 or 3.1 backwards compatible with BO XI R2 integrations, BO XI 3.0 or 3.1 will not work properly out of the box with AR System 7.1.00. A majority of users have moved to BO XI R2 according to the folks I've talked to at SAP. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Bilinski, John Sent: Tuesday, December 30, 2008 10:23 AM To: arslist@ARSLIST.ORG Subject: What is the highest supported version of Crystal Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3? All, Can anyone tell me what is the highest supported version of Crystal Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3? Here is what I have a choice of downloading from the SAP portal: XI 3.0 XI 3.1 XI Release 1 XI Release 2 What is the recommended version? Thanks ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: What is the highest supported version of Crystal Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3?
David, Yeah I checked the compatibility matrix, but I wasn't sure if 3.0 and 3.1 were just updated patches that would still work with 7x because they fell under the BO XI version and I thought that maybe BMC just didn't update their matrix. I wanted to know for sure. Guess I thought wrong. I just downloaded Release 2. Thanks. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: Tuesday, December 30, 2008 2:23 PM To: arslist@ARSLIST.ORG Subject: Re: What is the highest supported version of Crystal Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3? Hi John, You can always find this kind of information in the compatibility matrix for AR System, which can be found here: http://www.bmc.com/support/bmcremedycomp/index.htm Crystal Enterprise 10 was the last version of Crystal Enterprise released by Business Objects. Crystal Enterprise 10 is supported on AR System 7.1.00 If you actually meant Business Objects Enterprise version XI, AR System 7.1.00 will support BO XI R1 or R2. BO XI 3.0 and 3.1 are not supported. SAP / BO made a decision not to make BO XI 3.0 or 3.1 backwards compatible with BO XI R2 integrations, BO XI 3.0 or 3.1 will not work properly out of the box with AR System 7.1.00. A majority of users have moved to BO XI R2 according to the folks I've talked to at SAP. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Bilinski, John Sent: Tuesday, December 30, 2008 10:23 AM To: arslist@ARSLIST.ORG Subject: What is the highest supported version of Crystal Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3? All, Can anyone tell me what is the highest supported version of Crystal Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3? Here is what I have a choice of downloading from the SAP portal: XI 3.0 XI 3.1 XI Release 1 XI Release 2 What is the recommended version? Thanks ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are