What is the highest supported version of Crystal Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3?

2008-12-30 Thread Bilinski, John
 All,

Can anyone tell me what is the highest supported version of Crystal
Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3?

Here is what I have a choice of downloading from the SAP portal:

XI 3.0
XI 3.1
XI Release 1
XI Release 2

What is the recommended version?

Thanks

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Re: What is the highest supported version of Crystal Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3?

2008-12-30 Thread Easter, David
Hi John,

  You can always find this kind of information in the compatibility
matrix for AR System, which can be found here:

http://www.bmc.com/support/bmcremedycomp/index.htm

  Crystal Enterprise 10 was the last version of Crystal Enterprise
released by Business Objects.  Crystal Enterprise 10 is supported on AR
System 7.1.00

  If you actually meant Business Objects Enterprise version XI, AR
System 7.1.00 will support BO XI R1 or R2.  BO XI 3.0 and 3.1 are not
supported.  SAP / BO made a decision not to make BO XI 3.0 or 3.1
backwards compatible with BO XI R2 integrations, BO XI 3.0 or 3.1 will
not work properly out of the box with AR System 7.1.00. 

  A majority of users have moved to BO XI R2 according to the folks I've
talked to at SAP.
 
 
-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.
 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Bilinski, John
Sent: Tuesday, December 30, 2008 10:23 AM
To: arslist@ARSLIST.ORG
Subject: What is the highest supported version of Crystal Enterprise
Server for integration with AR System 7.1 and ITSM 7.0.3?


 All,

Can anyone tell me what is the highest supported version of Crystal
Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3?

Here is what I have a choice of downloading from the SAP portal:

XI 3.0
XI 3.1
XI Release 1
XI Release 2

What is the recommended version?

Thanks


___
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Re: What is the highest supported version of Crystal Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3?

2008-12-30 Thread Bilinski, John
David,

Yeah I checked the compatibility matrix, but I wasn't sure if 3.0 and
3.1 were just updated patches that would still work with 7x because they
fell under the BO XI version and I thought that maybe BMC just didn't
update their matrix. I wanted to know for sure. Guess I thought wrong.

I just downloaded Release 2. 

Thanks.  

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Easter, David
Sent: Tuesday, December 30, 2008 2:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: What is the highest supported version of Crystal Enterprise
Server for integration with AR System 7.1 and ITSM 7.0.3?

Hi John,

  You can always find this kind of information in the compatibility
matrix for AR System, which can be found here:

http://www.bmc.com/support/bmcremedycomp/index.htm

  Crystal Enterprise 10 was the last version of Crystal Enterprise
released by Business Objects.  Crystal Enterprise 10 is supported on AR
System 7.1.00

  If you actually meant Business Objects Enterprise version XI, AR
System 7.1.00 will support BO XI R1 or R2.  BO XI 3.0 and 3.1 are not
supported.  SAP / BO made a decision not to make BO XI 3.0 or 3.1
backwards compatible with BO XI R2 integrations, BO XI 3.0 or 3.1 will
not work properly out of the box with AR System 7.1.00. 

  A majority of users have moved to BO XI R2 according to the folks I've
talked to at SAP.
 
 
-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.
 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Bilinski, John
Sent: Tuesday, December 30, 2008 10:23 AM
To: arslist@ARSLIST.ORG
Subject: What is the highest supported version of Crystal Enterprise
Server for integration with AR System 7.1 and ITSM 7.0.3?


 All,

Can anyone tell me what is the highest supported version of Crystal
Enterprise Server for integration with AR System 7.1 and ITSM 7.0.3?

Here is what I have a choice of downloading from the SAP portal:

XI 3.0
XI 3.1
XI Release 1
XI Release 2

What is the recommended version?

Thanks


___
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___
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