results list height
I have a user who wants to expand the height of his results list whenever remedy returns his query. I thought if he dragged the bar down to expand the results list height that it would retain the new height, however, whenever he closes his search window and opens a new search window, then performs a search, the results list is back to six rows high. I looked through the ar.ini hoping there would be something in there, but nothing jumped off the page to me. Does anyone know how to do this? I looked under Tools, but couldn't seem to locate a place to set this. Thanks, Gary Opela, Jr. Sr. Remedy Engineer Avaya Phone Admin RSP Cert, Sec+ 405 739 7006 x30043 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: results list height
I was think'in you could do this in a macro, so I took and exsisting macro and then started recording, ran the macro, and expanded the bar and saved.. Nasty results IT blows the aruser tool up ! Note to self: Don't do that! On Fri, Aug 7, 2009 at 11:57 AM, Opela, Gary L CTR USAF AFMC 72 CS/SCBAH < gary.opela@tinker.af.mil> wrote: > ** > > I have a user who wants to expand the height of his results list whenever > remedy returns his query. I thought if he dragged the bar down to expand the > results list height that it would retain the new height, however, whenever > he closes his search window and opens a new search window, then performs a > search, the results list is back to six rows high. I looked through the > ar.ini hoping there would be something in there, but nothing jumped off the > page to me. > > > > Does anyone know how to do this? I looked under Tools, but couldn’t seem to > locate a place to set this. > > > > > > Thanks, > > > > Gary Opela, Jr. > > Sr. Remedy Engineer > > Avaya Phone Admin > > RSP Cert, Sec+ > > 405 739 7006 x30043 > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: results list height
Gary, Give him a button that performs a Window Open search and set the Open to "List Only" --- John J. Reiser Senior Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Opela, Gary L CTR USAF AFMC 72 CS/SCBAH Sent: Friday, August 07, 2009 11:58 AM To: arslist@ARSLIST.ORG Subject: results list height I have a user who wants to expand the height of his results list whenever remedy returns his query. I thought if he dragged the bar down to expand the results list height that it would retain the new height, however, whenever he closes his search window and opens a new search window, then performs a search, the results list is back to six rows high. I looked through the ar.ini hoping there would be something in there, but nothing jumped off the page to me. Does anyone know how to do this? I looked under Tools, but couldn't seem to locate a place to set this. Thanks, Gary Opela, Jr. Sr. Remedy Engineer Avaya Phone Admin RSP Cert, Sec+ 405 739 7006 x30043 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
