Re: [Asterisk-Users] How to create IVR menu and transfer to anothersip extensions.
This is a sample that I built as part of our * pilot here - it demonstrates the various things you can do with an auto-attendant type of system. Is this the kind of thing you are looking for? [info-line] exten => s,1,Answer exten => s,2,SetMusicOnHold(default) exten => s,3,DigitTimeout,5 exten => s,4,ResponseTimeout,10 exten => s,5,Background(demo-enterkeywords) exten => 1,1,Goto(library-info,s,1) exten => 2,1,Goto(lawn-sprinkling-info,s,1) exten => 3,1,Goto(closed-trails-info,s,1) exten => 4,1,Voicemail([EMAIL PROTECTED]) [library-info] exten => s,1,Answer exten => s,2,SetMusicOnHold(default) exten => s,3,DigitTimeout,5 exten => s,4,ResponseTimeout,10 exten => s,5,Background(demo-enterkeywords) exten => 1,1,Voicemail([EMAIL PROTECTED]) exten => 2,1,Goto(internal,96045551212,1) exten => 3,1,Playback(demo-congrats) exten => *,1,Goto(library-info,s,5) [lawn-sprinkling-info] exten => s,1,Answer exten => s,2,SetMusicOnHold(default) exten => s,3,DigitTimeout,5 exten => s,4,ResponseTimeout,10 exten => s,5,Background(demo-enterkeywords) exten => 1,1,Goto(internal,2348,1) exten => 2,1,Goto(closed-trails-info,s,1) exten => 3,1,Voicemail([EMAIL PROTECTED]) exten => *,1,Goto(lawn-sprinkling-info,s,5) [closed-trails-info] exten => s,1,Answer exten => s,2,SetMusicOnHold(default) exten => s,3,DigitTimeout,5 exten => s,4,ResponseTimeout,10 exten => s,5,Playback(demo-congrats) exten => s,6,Goto(info-line,s,5) Regards, -- Anthony Rodgers Business Systems Analyst District of North Vancouver Web: http://www.dnv.org RSS Feed: http://www.dnv.org/rss.asp On Sep 14, 2005, at 9:15 AM, PJ Santos wrote: I need create one configuration to provide one Interactive Voice Response. I read any docs about this. So, if you have one sample, please post. Thanks. Paulo Santos. Brasil-RJ Moises Silva <[EMAIL PROTECTED]> escreveu: mmm actually i think that is a functionality most VoIP phones provide, you dont need do anything, just press transfer in your VoIP phone and the dial the extension you want to transfer to. On 9/13/05, PJ Santos <[EMAIL PROTECTED]> wrote: Hi All, I need help to create one IVR Menu, when a say "Welcome to PBX Corp..." , press 1 to Sales, press 2 to Help Desk or wait to operator. What function should I use for call transfer exten SIP to exten SIP. eg I call to extension 190 and after answer, I do one transfer to another exten SIP. Regards. Paulo Santos Yahoo! Messenger com voz: PROMOÇÃO VOCÊ PODE LEVAR UMA VIAGEM NA CONVERSA. Participe! ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- "Su nombre es GNU/Linux, no solamente Linux, mas info en http://www.gnu.org " ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users Yahoo! Messenger com voz: PROMOÇÃO VOCÊ PODE LEVAR UMA VIAGEM NA CONVERSA. Participe!___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RES: [Asterisk-Users] How to create IVR menu and transfer to anothersip extensions.
Posso ajudar? Fábio Sakai DGX - Digital Express Suporte CosmoCall [EMAIL PROTECTED] +55 11 3049.8109 De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Em nome de PJ Santos Enviada em: quarta-feira, 14 de setembro de 2005 13:16 Para: [EMAIL PROTECTED]; Asterisk Users Mailing List - Non-Commercial Discussion Assunto: Re: [Asterisk-Users] How to create IVR menu and transfer to anothersip extensions. I need create one configuration to provide one Interactive Voice Response. I read any docs about this. So, if you have one sample, please post. Thanks. Paulo Santos. Brasil-RJ Moises Silva <[EMAIL PROTECTED]> escreveu: mmm actually i think that is a functionality most VoIP phones provide, you dont need do anything, just press transfer in your VoIP phone and the dial the extension you want to transfer to. On 9/13/05, PJ Santos <[EMAIL PROTECTED]> wrote: Hi All, I need help to create one IVR Menu, when a say "Welcome to PBX Corp..." , press 1 to Sales, press 2 to Help Desk or wait to operator. What function should I use for call transfer exten SIP to exten SIP. eg I call to extension 190 and after answer, I do one transfer to another exten SIP. Regards. Paulo Santos Yahoo! Messenger com voz: PROMOÇÃO VOCÊ PODE LEVAR UMA VIAGEM NA CONVERSA. Participe! ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- "Su nombre es GNU/Linux, no solamente Linux, mas info en http://www.gnu.org " ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users Yahoo! Messenger com voz: PROMOÇÃO VOCÊ PODE LEVAR UMA VIAGEM NA CONVERSA. Participe! ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] How to create IVR menu and transfer to anothersip extensions.
This is very basic programming and is explained in a tutorials is you have a sip phone you will have a transfer or flash button so you can transfer any call to another a ivr menu is very simple to exten => s,1,Answer exten => s,2,Background(audiofile..) exten => 1,1,Dial(sip/100) exten => 2,1,Dial(sip/101) press 1 to dial extension 100 press 2 to dial extension 101 it's as easy as that and if you want an example you have to provide more details http://www.asteriskdocs.org/modules/tinycontent/content/docbook/current_v1/docs-html/book1.html read this link and you will know all the basics Good luck Sander Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens PJ SantosVerzonden: woensdag 14 september 2005 18:16Aan: [EMAIL PROTECTED]; Asterisk Users Mailing List - Non-Commercial DiscussionOnderwerp: Re: [Asterisk-Users] How to create IVR menu and transfer to anothersip extensions. I need create one configuration to provide one Interactive Voice Response. I read any docs about this. So, if you have one sample, please post. Thanks. Paulo Santos. Brasil-RJMoises Silva <[EMAIL PROTECTED]> escreveu: mmm actually i think that is a functionality most VoIP phones provide, you dont need do anything, just press transfer in your VoIP phone and the dial the extension you want to transfer to. On 9/13/05, PJ Santos <[EMAIL PROTECTED]> wrote: Hi All, I need help to create one IVR Menu, when a say "Welcome to PBX Corp..." , press 1 to Sales, press 2 to Help Desk or wait to operator. What function should I use for call transfer exten SIP to exten SIP. eg I call to extension 190 and after answer, I do one transfer to another exten SIP. Regards. Paulo Santos Yahoo! Messenger com voz: PROMOÇÃO VOCÊ PODE LEVAR UMA VIAGEM NA CONVERSA. Participe! ___--Bandwidth and Colocation sponsored by Easynews.com --Asterisk-Users mailing listAsterisk-Users@lists.digium.comhttp://lists.digium.com/mailman/listinfo/asterisk-usersTo UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users-- "Su nombre es GNU/Linux, no solamente Linux, mas info en http://www.gnu.org " ___--Bandwidth and Colocation sponsored by Easynews.com --Asterisk-Users mailing listAsterisk-Users@lists.digium.comhttp://lists.digium.com/mailman/listinfo/asterisk-usersTo UNSUBSCRIBE or update options visit:http://lists.digium.com/mailman/listinfo/asterisk-users Yahoo! Messenger com voz: PROMOÇÃO VOCÊ PODE LEVAR UMA VIAGEM NA CONVERSA. Participe! ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] How to create IVR menu and transfer to anothersip extensions.
Anthony. It's the kind that I find. Now I go build IVR system with database connect. model: Customer call to callcenter, I get Call_ID and used to seek on db (MySql) . or I put collect digits onto db. I believe that you understand me. regards. Anthony Rodgers <[EMAIL PROTECTED]> escreveu: This is a sample that I built as part of our * pilot here - it demonstrates the various things you can do with an auto-attendant type of system. Is this the kind of thing you are looking for?[info-line]exten => s,1,Answerexten => s,2,SetMusicOnHold(default)exten => s,3,DigitTimeout,5exten => s,4,ResponseTimeout,10exten => s,5,Background(demo-enterkeywords)exten => 1,1,Goto(library-info,s,1)exten => 2,1,Goto(lawn-sprinkling-info,s,1)exten => 3,1,Goto(closed-trails-info,s,1)exten => 4,1,Voicemail([EMAIL PROTECTED])[library-info]exten => s,1,Answerexten => s,2,SetMusicOnHold(default)exten => s,3,DigitTimeout,5exten => s,4,ResponseTimeout,10exten => s,5,Background(demo-enterkeywords)exten => 1,1,Voicemail([EMAIL PROTECTED])exten => 2,1,Goto(internal,96045551212,1)exten => 3,1,Playback(demo-congrats)exten => *,1,Goto(library-info,s,5)[lawn-sprinkling-info]exten => s,1,Answerexten => s,2,SetMusicOnHold(default)exten => s,3,DigitTimeout,5exten => s,4,ResponseTimeout,10exten => s,5,Background(demo-enterkeywords)exten => 1,1,Goto(internal,2348,1)exten => 2,1,Goto(closed-trails-info,s,1)exten => 3,1,Voicemail([EMAIL PROTECTED])exten => *,1,Goto(lawn-sprinkling-info,s,5)[closed-trails-info]exten => s,1,Answerexten => s,2,SetMusicOnHold(default)exten => s,3,DigitTimeout,5exten => s,4,ResponseTimeout,10exten => s,5,Playback(demo-congrats)exten => s,6,Goto(info-line,s,5)Regards,-- Anthony RodgersBusiness Systems AnalystDistrict of North VancouverWeb: http://www.dnv.orgRSS Feed: http://www.dnv.org/rss.aspOn Sep 14, 2005, at 9:15 AM, PJ Santos wrote:> I need create one configuration to provide one Interactive Voice > Response.> > I read any docs about this.> > So, if you have one sample, please post.> > Thanks.> > Paulo Santos.> Brasil-RJ>> Moises Silva <[EMAIL PROTECTED]>escreveu:>> mmm actually i think that is a functionality most VoIP phones >> provide, you dont need do anything, just press transfer in your VoIP >> phone and the dial the extension you want to transfer to. On 9/13/05, PJ Santos <[EMAIL PROTECTED]>wrote: Hi All,>>> >>> I need help to create one IVR Menu, when a say "Welcome to PBX >>> Corp..." , press 1 to Sales, press 2 to Help Desk or wait to >>> operator.>>> >>> What function should I use for call transfer exten SIP to exten SIP. >>> eg I call to extension 190 and after answer, I do one transfer to >>> another exten SIP.>>> >>> Regards.>>> >>> Paulo Santos>> >>> >>> >> Yahoo! Messenger com voz: PROMOÇÃO VOCÊ PODE LEVAR UMA VIAGEM NA >>> CONVERSA. Participe!> ___>>> --Bandwidth and Colocation sponsored by Easynews.com -->> Asterisk-Users mailing list>>> Asterisk-Users@lists.digium.com>>> http://lists.digium.com/mailman/listinfo/asterisk-users>>> To UNSUBSCRIBE or update options visit:>>> http://lists.digium.com/mailman/listinfo/asterisk-users>& gt;> -->> "Su nombre es GNU/Linux, no solamente Linux, mas info en >> http://www.gnu.org " ___>> --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list>> Asterisk-Users@lists.digium.com>> http://lists.digium.com/mailman/listinfo/asterisk-users>> To UNSUBSCRIBE or update options visit:>> http://lists.digium.com/mailman/listinfo/asterisk-users Yahoo! >> Messenger com voz: PROMOÇÃO VOCÊ PODE LEVAR UMA VIAGEM NA CONVERSA. >> Participe!___> --Bandwidth and Colocation sponsored by Easynews.com -->> Asterisk-Users mailing list> Asterisk-Users@lists.digium.com> http://lists.digium.com/mailman/listinfo/asterisk-users> To UNSUBSCRIBE or update options visit:> http://lists.digium.com/mailman/listinfo/asterisk-users___--Bandwidth and Colocation sponsored by Easynews.com --Asterisk-Users mailing listAsterisk-Users@lists.digium.comhttp://lists.digium.com/mailman/listinfo/asterisk-usersTo UNSUBSCRIBE or update options visit:http://lists.digium.com/mailman/listinfo/asterisk-users Yahoo! Messenger com voz: PROMOÇÃO VOCÊ PODE LEVAR UMA VIAGEM NA CONVERSA. Participe!___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users